Customer service Work, Jobs in Rotherham (with Salaries)

Emergency Call Centre Agent
SoloProtect Ltd —Sheffield
- £27,022 - £29,724 a year
- Full-time
- Customer service
- English
- Data entry
- Free parking
- Health & wellbeing programme
Quick apply
14h
Customer Sales Advisor
Halfords —Rotherham
- £10.85 - £12.71 an hour
- Part-time
- Sales
- Customer service
- Retail sales
- Store discount
- Health & wellbeing programme
3d
Club Receptionist (Customer Service)
Nile Wilson Gymnastics —Rotherham
- £11.56 - £13.00 an hour
- Monday to Friday
- Customer service
- Preschool
- Organisational skills
Customer Service Assistant
Wickes —Sheffield
- £8.82 - £12.71 an hour
- Full-time
- Customer service
- Annual leave
- Employee discount
Sales & Warehouse Team
Russums —Rotherham
- £25,990 - £26,395 a year
- Full-time
- Microsoft Excel
- Customer service
- Computer literacy
- Employee discount
- Life insurance
Quick apply
2d
Customer Support Agent
Home Decor GB Ltd —Sheffield
- From £24,785 a year
- Full-time
- Microsoft Excel
- Customer service
- Organisational skills
- Free parking
- Employee discount
Quick apply
8d
Customer Service Advisor
The Sheffield College —Sheffield
- £26,570 a year
- Full-time
- Free parking
- Annual leave
14d
Customer Assistant
Lidl —Sheffield
- £13.45 - £14.45 an hour
- Part-time
- Customer service
- Bakery
- Store discount
- Employee discount
10d
Customer Service Advisor - Part Time PM only
EE —Sheffield
- £26,116 - £26,738 a year
- Part-time
- Customer service
13d
Administration Assistant
NHS Professionals —Rotherham
- £12.71 an hour
- Temporary
- Microsoft Word
- Microsoft Outlook
- Administrative experience
Quick apply
1d
Customer Service Specialist
Sherwin-Williams —Sheffield
- £27,895 - £34,044 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Work from home
7d
Customer Service Assistant
Decathlon UK —Sheffield
- Weekend availability
- English
- Communication skills
- Profit sharing
- Employee discount
2d
Sales Assistant - Menswear- 16 hours
Boundary Outlet —Catcliffe
- £8.00 - £12.71 an hour
- Part-time
- Communication skills
- Free parking
- Store discount
3d
Team Member
KFC —Rotherham
- Up to £12.71 an hour
- Full-time
- Restaurant
- Employee assistance programme
- Employee discount
Customer Service Advisor - Part Time Billing AM only
EE —Sheffield
- £26,116 - £26,738 a year
- Part-time
- Customer service
10d
Full Time Sales Advisor
F.Hinds —Meadowhall
- £8.69 - £12.80 an hour
- Full-time
- Sales
- Communication skills
Night Shift Barista
Costa Limited —Sheffield
- £13.12 - £14.12 an hour
- Part-time
- Fast casual restaurant
- Communication skills
- Employee discount
Home Customer Service Advisor
NEXT —Doncaster
- £13.29 an hour
- Part-time
- Customer service
- Computer skills
- Free parking
- Work from home
13d
Retail Assistant
EG On The Move Ltd —Rotherham
- £10.95 - £12.90 an hour
- Part-time
- Customer service
- Employee discount
Quick apply
10d
Supervisor
Smiggle —Sheffield
- Part-time
- Sales
- Merchandising
- Store discount
- Annual leave
Quick apply

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Emergency Call Centre Agent

SoloProtect Ltd
Sheffield

Quick apply

Job details

Full-time
£27,022 - £29,724 a year
14 hours ago

Benefits

Free parking
Casual dress
Health & wellbeing programme
Cycle to work scheme
Annual leave
Company pension
Company events
Employee assistance programme
Private medical insurance
Referral programme
On-site parking

Qualifications

Customer service
English
Data entry
Phone etiquette
Communication skills

Full job description

Are you looking to join a company where people are at the heart of its mission? This could be a perfect opportunity!

SoloProtect is a global market leader in providing 24/7 workforce protection solutions.

Reporting to the Alarm Receiving Center (ARC) Manager, you will be responsible for handling alarms. This is an incredibly dynamic service that offers protection to over 30 thousand lone workers, nationwide. You will be trained and expected to manage different activations of alarms varying from false to genuine situations such as assaults, robberies and medical incidents.

What the job involves

You will be the first point of contact when an alarm activation is received from a customer. You will need to deal with the alarms in a calm and timely manner and take action to make sure our customers are safe and secure. The role will involve the following responsibilities:

Risk assessing emergency situations and escalating if required
Liaising with emergency services
Answering incoming phone calls to the alarm receiving centre
Monitor site security of SoloProtect
Communicating with customer key contacts regarding their alarms
Participating in departmental administrative duties when needed
Working towards quarterly objectives set by line management
Monitoring customer alarms in the queue
Prepare reports on behalf of customers

What training is offered?

When you join SoloProtect we will give you a six-week intensive training course to make sure you have all the knowledge and experience you need to perform your job role to the high standards our customers expect. Ongoing training will take place throughout your career, making sure you are up to date on all new procedures and policies within the alarm monitoring sector.

Working hours

Monday - Thursday 10:00am to 18:30pm

Friday 10:40am to 18:30pm

Hours per week – 38.5 hours

What skills would I need?

Customer service skills
Effective verbal and written communication skills
Accuracy and attention to detail
Listening skills
Ability to work under pressure
Confidence with Microsoft Package

What we offer

Competitive salary
Performance bonus
Enhanced annual leave
Ongoing training
Access to private healthcare
Employee Assistance Programme
Pension scheme
Bike to work scheme
Refer a friend scheme
Modern office
Free secure parking

Additional Information

Due to industry standards, all successful applicants will be vetted in accordance with BS7858

About SoloProtect

SoloProtect has been a market leader in personal safety technology since 2003, with huge experience as a lone worker device manufacturer, mobile app developer, monitoring centre operator, and safety solution provider. We deliver industry-leading service to employers in 14 countries and our safety devices are used and trusted by over 320,000 lone workers across the private, public and third sectors.

Dedicated to diversity

At SoloProtect we believe different ideas, perspectives and backgrounds are key to developing a creative working environment that delivers real results. It’s why you’ll find us championing diversity and equality at every turn.

Applicant Privacy Notice

When applying for a role with SoloProtect, the information you provide will be used for the recruitment process only. Please visit our Job Applicant Privacy Notice for more information: https://www.soloprotect.com/uk/about/careers/

Job Type: Full-time

Pay: £27,022.00-£29,724.00 per year

Benefits:

Casual dress
Company events
Company pension
Cycle to work scheme
Free parking
Health & wellbeing programme
On-site parking
Private medical insurance
Referral programme

Experience:

customer service, corporate or academic: 2 years (required)

Work Location: In person

Quick apply

Refine Your Search

customer service jobs in rotherham

Emergency Call Centre Agent

Customer Sales Advisor

Club Receptionist (Customer Service)

Customer Service Assistant

Sales & Warehouse Team

Customer Support Agent

Customer Service Advisor

Customer Assistant

Customer Service Advisor - Part Time PM only

Administration Assistant

Customer Service Specialist

Customer Service Assistant

Sales Assistant - Menswear- 16 hours

Team Member

Customer Service Advisor - Part Time Billing AM only

Full Time Sales Advisor

Night Shift Barista

Home Customer Service Advisor

Retail Assistant

Supervisor

I want to receive the latest job alerts for customer service in rotherham

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