Customer success manager Work, Jobs in Rowlands Castle, Ham (with Salaries)

Customer Success Manager- SEO, AIO & LLM strategies
GeoCale —Havant
- From £32,000 a year
- Full-time
- Hybrid work
- Master's degree
- Project management
- Mentoring
- Free parking
Quick apply
14d
Customer Relationship Manager
Barchester Healthcare —Fareham
- Microsoft Powerpoint
- Microsoft Excel
- Sales
Quick apply
4d
Customer Success Account Manager
Unily —Godalming
- Full-time
- Hybrid work
- Marketing
- Microsoft Office
- Bachelor's degree
Quick apply
Sales Manager
Waylands Automotive —Havant
- £50,000 - £70,000 a year
- Weekend availability
- Management
- Sales
- In-person
- Health & wellbeing programme
- Employee discount
Quick apply
13d
Business Development Manager (Defence Sales - Maritime)
Novatech Ltd —Portsmouth
- £35,000 - £75,000 a year
- Full-time
- Hybrid work
- Sales
- Business development
- Communication skills
- Free parking
- Employee assistance programme
7d
Regional Sales Manager
OrderYOYO —Southampton
- Up to £52,000 a year
- Remote
- Leadership
- Communication skills
Quick apply
Business Development Manager
AIRBUS Defence and Space Limited —Portsmouth
- Full-time
- Hybrid work
- Sales
- Travel
- Free parking
- Employee assistance programme
Transaction Manager- Harwoods Portsmouth Audi
Harwoods Group —Portsmouth
- £35,000 - £66,000 a year
- Full-time
- Bilingual
- In-person
- Health & wellbeing programme
- Annual leave
Quick apply
6d
Business Development Manager
OrderYOYO —Portsmouth
- Sales
- Restaurant
Quick apply
Store Manager
Aldi —Alton
- £52,910 - £69,000 a year
- Annual leave
Canvassing Team Manager – Milk & More- Residential
Milk & More —Chichester
- £27,369 a year
- Full-time
- Remote
- Sales
- Salesforce
- Communication skills
- Employee discount
Quick apply
1d
Store Manager
Lidl —Portchester
- £46,000 - £66,000 a year
- Full-time
- Communication skills
- Time management
- Store discount
- Employee discount
8d
Director of Partnerships, EMEA
Linnworks —Chichester
- Business development
- Leadership
- Communication skills
- Employee assistance programme
- Life insurance
14d
Client Relationship Manager
HardHats —Portsmouth
- £30,000 - £35,000 a year
- Full-time
- Salesforce
- Organisational skills
- Financial services
- Free parking
Quick apply
7d
Transaction Manager
Richmond Motor Group —Southampton
- Up to £63,800 a year
- Full-time
- Presentation skills
- In-person
- Phone etiquette
- Free parking
- Store discount
Quick apply
6d
Business Development Manager
Hampshire County Council —Winchester
- £48,948 - £54,423 a year
- Business development
- Project management
- Travel
- Annual leave
- Sick pay
Store Manager - Portsmouth
ASICS —Portsmouth
- Management
- Customer service
- Supervising experience
Quick apply
Territory Manager
IQVIA —Portsmouth
- Full-time
- Presentation skills
- No degree
Graduate Management Trainee - Portsmouth
Enterprise Mobility —Portsmouth
- Full-time
- Sales
- Customer service
- Bachelor's degree
Customer Service Advisor - Portsmouth
HM Revenue and Customs —Portsmouth
- £28,016 a year
- Part-time
- Hybrid work
- Customer service
- Basic maths
- No experience needed
- Annual leave
- Work from home
5d

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customer success manager jobs near rowlands castle, ham

Customer Success Manager- SEO, AIO & LLM strategies

GeoCale
Havant

Quick apply

Job details

Full-time
From £32,000 a year
14 days ago

Benefits

Free parking
Casual dress
Company pension
Company events
On-site parking

Qualifications

Law
Master's degree
Project management
Mentoring
SEO
Content marketing
Organisational skills
Certified Scrum Master
Content strategy
AI
Google Analytics
Communication skills

Full job description

About GeoCale:

We are a fast-growing UK-based marketing agency specialising in Google Business

Profile management, SEO, AIO & GEO strategies, and digital marketing solutions that help businesses be more visible, online.

Our team is passionate about delivering measurable results, building long-term client partnerships, and creating innovative marketing strategies that drive growth and visibility across online platforms.

We are now looking for an enthusiastic and proactive Customer Success Manager- SEO/AIO LLM strategies to join our dynamic team and take ownership of client relationships, account management & performance, for our Google Business Profile optimisation and AIO LLM products, including the creation of bespoke SEO, AIO & LLM strategies.

Role Overview:

The Customer Success Manager- SEO/AIO LLM strategies will take ownership of client account management & relationships, campaign and account performance management, for Google Business Profile optimisation & AIO LLM strategy including the creation of bespoke SEO, AIO & LLM strategies.

The CSM will act as the primary point of contact for their accounts, leading strategy creation, discussions and managing the implementation, overseeing campaign delivery, and building trusted, client relationships.

This role combines Customer Success account management, including the creation of bespoke SEO & LLM AIO strategies using industry-leading tools and their own knowledge and experience. You will work closely with our wider CSM team, to ensure campaigns are delivered effectively, leading to improved customer online visibility across Google and LLM platforms.

Key Responsibilities:

Client Management & Strategy:

Serve as the primary point of contact for customers, building strong long-term

relationships through excellent communication and organisational skills and maintaining high levels of satisfaction and retention.

Lead onboarding for new customers, ensuring they understand campaign objectives,

deliverables, and timelines and uploading key information to business software platforms.

Develop and manage SEO strategies tailored to each client’s commercial goals and

growth targets.

Act as a trusted advisor, confidently presenting recommendations, performance insights, and opportunities for improvement.

Campaign Delivery & Performance:

Oversee the successful execution of Google & SEO/AIO campaigns across Google, Technical SEO, On-page optimisation, content, and local SEO activity.
Work closely with the SEO team to ensure campaigns are delivered on time and to a

high standards.

Monitor campaign performance against KPIs, identifying trends, risks, and

opportunities, proactively.

Analyse data and translate performance into clear, actionable insights for clients.
Prepare and deliver bi-monthly reports, client calls, and strategic review meetings alongside ad hoc customer ‘check-ins’ and tasks.

Client Growth & Retention:

Proactively identify opportunities to upsell additional marketing services and campaign enhancements.
Manage client retention by ensuring strong communication, measurable success, and

excellent service delivery.

Build confidence and trust with clients by clearly communicating the relationship

between SEO efforts and business results.

Collaboration & Communication:

Collaborate with internal CSM team, SEO teams and external client marketing teams to ensure joined up campaign delivery.
Ensure smooth communication between clients and delivery teams, removing blockers and managing expectations effectively.
Gather client feedback and share insights internally to improve processes, services, and campaign performance.

Industry Knowledge & Innovation:

Stay up-to-date with SEO, AIO & LLM trends, Google algorithm updates, and wider digital marketing developments.
Bring fresh ideas and innovative approaches into client strategies and campaign

execution.

Key Requirements:

Experience:

Proven experience in Customer Success Management positions, customer success, or digital marketing account management, ideally within an agency environment.
Strong understanding of technical SEO, on-page SEO, off-page SEO, local SEO, and

content strategy.

Experience managing multiple client accounts and delivering measurable campaign

results.

SEO & Marketing Knowledge:

Familiarity with SEO and marketing tools.
Ability to interpret SEO and marketing data and communicate findings clearly to

clients.

Understanding of wider digital marketing channels including paid media, content

marketing, and social media is beneficial.

Knowledge and ability to understand and use LLM platforms, for business tasks.

Communication & Organisation:

Excellent verbal and written communication skills with the ability to explain complex

SEO concepts in a simple and engaging way.

Strong organisational and project management skills with the ability to manage multiple priorities and deadlines.
Confident leading client meetings, presentations, and strategy discussions.

Personal Attributes:

Proactive, self-motivated, and solutions focused.
Commercially aware with a strong focus on delivering client results and business

growth.

Passionate about digital marketing and continuous learning.
Strong relationship-building and problem-solving skills.
Resilient o daily challenge of Customer Success responsibilities and to the changing landscape of a start-up business and evolving technologies across the SEO & LLM industry.

Desirable Skills:

Google Analytics or other digital marketing certifications.
Experience working within a fast-paced agency environment.
Knowledge of Google Business Profile optimisation and local SEO, AIO and LLM strategies.
Experience mentoring junior team members is a bonus.

What We Offer:

Competitive salary dependent on experience
Company pension
Hybrid working flexibility (expectation to be office-based through probation and working weeks).
Career development opportunities with ongoing training and support
Collaborative and creative work environment
Team socials and company events throughout the year
Opportunity to directly influence the success and growth of client accounts
Clear progression opportunities within a growing agency
Knowledge of AIO (AI Optimisation) strategies and emerging AI-driven search trends

would be advantageous.

If you are passionate about SEO, AIO and LLM strategies, client success, and delivering impactful digital marketing strategies, we would love to hear from you.

Pay: From £32,000.00 per year

Benefits:

Casual dress
Company pension
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

customer success manager jobs in rowlands castle, ham

Customer Success Manager- SEO, AIO & LLM strategies

Customer Relationship Manager

Customer Success Account Manager

Sales Manager

Business Development Manager (Defence Sales - Maritime)

Regional Sales Manager

Business Development Manager

Transaction Manager- Harwoods Portsmouth Audi

Business Development Manager

Store Manager

Canvassing Team Manager – Milk & More- Residential

Store Manager

Director of Partnerships, EMEA

Client Relationship Manager

Transaction Manager

Business Development Manager

Store Manager - Portsmouth

Territory Manager

Graduate Management Trainee - Portsmouth

Customer Service Advisor - Portsmouth

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