Helpdesk administrator Work, Jobs in Royal Tunbridge Wells, Ken (with Salaries)

Office/Helpdesk Administrator
ECMS Services —Sevenoaks
- £30,000 - £35,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Health & wellbeing programme
Quick apply
11d
Digital Systems Manager
Apax —London
- £50,000 - £58,000 a year
- Full-time
- Salesforce
- Project management
- Bachelor's degree
- Free parking
- Annual leave
Scheduling Administrator
Advantos Services —London
- £26,000 - £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Store discount
Quick apply
Human Resources Administrator
Baily Garner —London
- £25,000 - £30,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Flexible schedule
Quick apply
Fresh Desk Administrator
Inspiration Healthcare Ltd —London
- Full-time
- Customer service
- Administrative experience
- Organisational skills
Quick apply
Infrastructure Support Engineer
H-Tech Supports —Croydon
- £2,500 - £3,000 a month
- Full-time
- Azure
- English
- Windows
- Annual leave
Quick apply
10d
Mobile General Maintenance Operative
Equans —Bexley
- Full-time
- Carpentry
- Maintenance
- Plumbing
- Annual leave
- Employee assistance programme

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helpdesk administrator jobs near royal tunbridge wells, ken

Office/Helpdesk Administrator

ECMS Services
Sevenoaks

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Job details

Permanent | Full-time
£30,000 - £35,000 a year
11 days ago

Benefits

Free parking
Casual dress
Health & wellbeing programme
Company events
Employee discount
On-site parking

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Customer service
Facilities management
Microsoft Office
Administrative experience
Organisational skills
Clerical experience
Phone etiquette
Communication skills
Office experience

Full job description

Overview

We are seeking a highly organised, professional, and proactive Administrator to join our Soft Services Helpdesk team within the Cleaning Department.

In this role, you will be the first point of contact for our clients, delivering a high standard of customer service while supporting the day-to-day operation of our cleaning services. You will liaise with clients, management, contractors, suppliers, and our mobile teams to ensure work is coordinated efficiently and completed to a high standard.

Duties

Liaising with operation and account managers for contracted and reactive works.
Build and maintain strong customer relationships, acting as a trusted point of contact throughout service delivery.
Helping to ensure compliance with health & safety requirements & procedures.
Support clients from beginning to end, updating records on CRM package.
Scheduling the Company Mobile Teams and Subcontractors workload.
Assist team with permits to work, RAMS and compliance requirements.
Working closely with helpdesk and operations team to provide high customer satisfaction.
Collate documentation to facilitate quotation and subsequent invoicing.
Ordering materials and equipment for works.
Assist operations team with site setups.
Manage subcontractors and suppliers, including onboarding and monitoring progress
Gain customer feedback and manage client SLA’s and KPI’s.
Processing incoming enquiries, providing clients with a regular updates

Desirable Skills & Experience

Previous experience using Simpro or a similar job management system.
Experience working within a cleaning, facilities management, or soft services environment.
Strong organisational skills with the ability to prioritise tasks effectively.
Excellent communication skills, both written and verbal.
Proficient in Microsoft Office Suite (Word, Excel, Outlook).
Exceptional phone etiquette and customer service skills.
Ability to work independently as well as part of a team in a fast-paced setting.

This position offers an engaging work environment where organisational excellence and clear communication are essential for success. The ideal candidate will be proactive, detail-oriented, and eager to contribute positively to our organisation’s growth and efficiency.

Pay: £30,000.00-£35,000.00 per year

Benefits:

Casual dress
Company events
Employee discount
Free parking
Health & wellbeing programme
On-site parking

Work Location: In person

Quick apply

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helpdesk administrator jobs in royal tunbridge wells, ken

Office/Helpdesk Administrator

Digital Systems Manager

Scheduling Administrator

Human Resources Administrator

Fresh Desk Administrator

Infrastructure Support Engineer

Mobile General Maintenance Operative

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