Network analyst Work, Jobs in Royal Tunbridge Wells, Ken (with Salaries)

3rd Line Service Desk Technician
Kogo Limited —East Grinstead
- £44,000 - £50,000 a year
- Full-time
- Azure
- Windows
- Travel
- Free parking
- Bereavement leave
Quick apply
9d
Registration Analyst
UK Power Networks —Crawley
- £30,816 a year
- Hybrid work
- English
- Bachelor's degree
- Annual leave
- Employee assistance programme
10d
CCTV Analyst
McAllister —Battle
- Overtime
- Driving
- Rehabilitation centre
- In-person
Quick apply
10h
Finance Change Analyst - 12 Month FTC
AXA —Redhill
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
- Employee discount
Invoice Analyst
Bombardier —Westerham
- Word processing
- Bachelor's degree
- Mentoring
7d
DB Actuarial Analyst
Just Group —Reigate
- Full-time
- Analysis skills
- IT
- Annual leave
- Life insurance
4d
Financial Analyst
Thales —Crawley
- Full-time
- Hybrid work
- Microsoft Excel
- Accounting
- AI
- Annual leave
- Employee assistance programme
Aviation Invoicing Manager
JMC Aviation —Biggin Hill
- Microsoft Powerpoint
- Maintenance
- English
- Relocation assistance
- Annual leave
Data Engineer
Home Office —Croydon
- £41,750 - £48,250 a year
- Full-time
- Remote
- Azure
- SQL
- AWS
- Annual leave
21h
1st Line IT Support Analyst
DMS —London
- Full-time
- Microsoft Outlook
- Customer service
- Windows
Quick apply
DB Senior Technical Transaction Analyst
Just Group —Reigate
- Full-time
- Analysis skills
- Project management
- Organisational skills
- Annual leave
Senior Tax Analyst, VAT
Associated Energy Group, LLC —Crawley
- Full-time
- Analysis skills
- Accounting
- Accounting
Senior Risk Management Analyst
Cubic Corporation —Salfords
- Full-time
- Azure
- Computer Science
- Engineering
Lost Mileage and Revenue Analyst
Transport UK London Bus —Beddington
- Full-time
- Hybrid work
- Communication skills
- Negotiation
- Office experience
- Employee assistance programme
- Life insurance
Quick apply
FP&A Analyst (6 Month FTC)
Quilter —London
- Full-time
- Analysis skills
- IT
Senior Service Delivery Analyst (HQ's Chelmsford /Kent - Home Based Agile Worker)
Essex Police and Kent Police —Maidstone
- £33,696 a year
- Full-time
- Remote
- Microsoft Word
- Communication skills
- Health & wellbeing programme
- Annual leave
4d
Senior Market Analyst
Thales —Crawley
- Full-time
- Hybrid work
- Annual leave
- Employee assistance programme
3d
HR Systems Analyst
Synapri —Rochester
- £28,000 - £32,000 a year
- Azure
- Windows
Buyer (f/m/d)
TE Connectivity —Hastings
- Microsoft Excel
- Analysis skills
- Programmable logic controllers
- Health & wellbeing programme
- Employee stock purchase plan
Division IT Manager
ITW —London
- Full-time
- Azure
- ERP systems
- SQL
7d

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network analyst jobs near royal tunbridge wells, ken

3rd Line Service Desk Technician

Kogo Limited -
East Grinstead

Quick apply

Job details

Full-time
£44,000 - £50,000 a year
9 days ago

Benefits

Free parking
Company pension
Company events
Bereavement leave
Sick pay
On-site parking

Qualifications

Microsoft Windows Server
Azure
Windows
Firewall
DHCP
Virtualisation
Mentoring
DNS
SharePoint
Mac OS
Root cause analysis
Communication skills
IaaS
Active Directory
VPN

Full job description

We are an agile, growing Managed Service Provider (MSP) providing premium B2B IT support and cybersecurity services for small to medium businesses across the South East. So if you have mastered 3rd line support and want to work for a company that positively recognises your technical ability and skills, Kogo could be your next step.

General Summary

Reporting to the Service Desk Manager, the 3rd Line Service Desk Technician is responsible for providing advanced technical support and acting as the final escalation point for complex incidents and service requests. This role requires strong troubleshooting capability across a broad range of technologies, along with the ability to mentor junior engineers and contribute to maintaining high service standards.

The role is a mix of technical escalation, customer interaction, and proactive service improvement within a fast-paced MSP environment.

Duties and Responsibilities

Act as the primary escalation point for complex technical issues from 1st and 2nd Line engineers
Investigate, diagnose and resolve advanced incidents across infrastructure, networking, and cloud platforms
Provide support for both cloud (Microsoft 365 / Azure) and on-premise environments
Take ownership of major or high-priority incidents through to resolution
Mentor and support 1st and 2nd Line engineers, sharing knowledge and best practices
Work closely with the Service Desk Manager to improve processes, efficiency and service delivery
Communicate effectively with clients, including providing technical explanations and updates
Liaise with third-party vendors and escalate issues where required
Contribute to maintaining accurate and up-to-date technical documentation
Participate in an on-call rota to provide out-of-hours support
Attend customer sites where required to support issue resolution or implement change
Assist in identifying underlying problems and recurring issues, contributing to long-term fixes
Assisting with Project Delivery

Technical Environment

You will be working across a wide range of technologies including:

Microsoft Windows Desktop operating systems
macOS (limited support)
Windows Server (on-premise infrastructure)
Microsoft 365 (Exchange Online, SharePoint, Teams)
Microsoft Azure (IaaS, identity, virtual machines)
Active Directory, Group Policy, DNS, DHCP
Networking hardware and firewalls (DrayTek, WatchGuard, UniFi)
Virtualisation technologies (primarily Hyper-V)
Backup solutions, endpoint security and general MSP tooling

Skills and Experience

3–5 years’ experience working within an MSP environment
Strong troubleshooting and root cause analysis skills
Proven experience handling escalations and complex support issues
Experience supporting both cloud and on-premise infrastructure
Solid networking knowledge including firewalls, VPNs, VLANs and Wi-Fi
Experience supporting Microsoft 365 and Azure environments
Ability to work independently and take ownership of tasks
Strong communication skills with both technical and non-technical users
Experience mentoring or supporting junior engineers

Desirable certifications or equivalent experience:

Microsoft 365 Certified: Endpoint Administrator Associate
Microsoft Certified: Azure Administrator Associate
Microsoft Certified: Identity and Access Administrator Associate
Microsoft Certified: Security Operations Analyst Associate
WatchGuard Network Security Essentials (Firebox)

Company Values

At Kogo, we expect all team members to embody our core values:

Customer Focused – Delivering an excellent customer experience and building trusted relationships
Good Communicator – Clearly explaining technical issues and keeping customers informed
Proactive in Nature – Identifying and addressing issues before they impact customers
Adaptable – Thriving in a fast-paced environment and responding positively to change
Good Team Member – Collaborating effectively and supporting colleagues across the business

Additional Information

Participation in an on-call rota is required
· Occasional travel to customer sites may be required

Pay: £44,000.00-£50,000.00 per year

Benefits:

Bereavement leave
Company events
Company pension
Free parking
On-site parking
Sick pay

Work Location: In person

Quick apply

Refine Your Search

network analyst jobs in royal tunbridge wells, ken

3rd Line Service Desk Technician

Registration Analyst

CCTV Analyst

Finance Change Analyst - 12 Month FTC

Invoice Analyst

DB Actuarial Analyst

Financial Analyst

Aviation Invoicing Manager

Data Engineer

1st Line IT Support Analyst

DB Senior Technical Transaction Analyst

Senior Tax Analyst, VAT

Senior Risk Management Analyst

Lost Mileage and Revenue Analyst

FP&A Analyst (6 Month FTC)

Senior Service Delivery Analyst (HQ's Chelmsford /Kent - Home Based Agile Worker)

Senior Market Analyst

HR Systems Analyst

Buyer (f/m/d)

Division IT Manager

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