Senior advisor Work, Jobs in Roydon, Ess (with Salaries)

Senior Customer Service Advisor
Barclays —Harlow
- £27,700 a year
- Weekend availability
- Customer service
- Administrative experience
- Banking
- Life insurance
12d
Assistant Service Manager
Vertu Motors —Harlow
- £50,000 a year
- Full-time
- Leadership
- Communication skills
- Employee discount
Quick apply
Customer Service Advisor (Part-time)
GREENACRES LIVING MEMORIAL PARKS —Epping
- From £18,960 a year
- Part-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
- Store discount
Quick apply
12d
Head of Resourcing
Partnur —Luton
- £85,000 - £90,000 a year
- Full-time
- Hybrid work
- Bachelor's degree
- Human resources
- Leadership
Quick apply
Senior Policy Officer and Case Worker: Commissioner for Conduct
The Bar Council of England and Wales —London
- £51,225 a year
- Full-time
- Bar
- Analysis skills
- Organisational skills
- Annual leave
12d
Senior Customer Success Manager - UK
Recharge —London
- £84,705.88 - £105,882.35 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Bachelor's degree
- No degree
Quick apply
14d
Parts Manager / Senior Parts Advisor
Hilton & Moss —Bishop's Stortford
- From £35,000 a year
- Full-time
- Sales
- Customer service
- Organisational skills
Quick apply
14d
Senior HR Business Partner
Sofa Club UK —Hertford
- £60,000 - £70,000 a year
- Full-time
- Management
- Data analysis skills
- Bachelor's degree
- Annual leave
- Employee assistance programme
Quick apply
7d
Sr. Director, Hotels & Resorts
Virtuoso, Ltd. —London
- £170,000 - £185,000 a year
- Full-time
- Remote
- Hospitality
- Marketing
- Microsoft Office
Senior People Partner
Arup —London
- £150,000 - £180,000 a year
- Analysis skills
- Leadership
5d
PRADA Senior Client Advisor MRTW, Selfridges
Prada —London
- Customer service
- English
- Communication skills
Senior Policy Officer and Case Worker: Commissioner for Conduct
The BAR Council —London
- £51,225 a year
- Full-time
- Bar
- Analysis skills
- Organisational skills
- Annual leave
12d
PRADA Senior Client Advisor RTW, Bond Street
Prada —London
- Customer service
- English
- Communication skills
People Advisor
Pinnacle Group —Chelmsford
- £35,000 - £40,000 a year
- Analysis skills
- Human resources
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Customer Service Team Leader
Provide Care Solutions LTD —Greenford
- £43,000 a year
- Full-time
4d
Income Officer
Christian Action Housing —London
- £36,487.75 a year
- Full-time
- Hybrid work
- Annual leave
Quick apply
8d
Front of House & Office Coordinator
Saturn Fintech Ltd —London
- £30,000 - £35,000 a year
- Full-time
- Hospitality
- Customer service
- Travel
- Annual leave
- Gym membership
Quick apply
13d
Governor Development Advisor
Southwark Council —London
- Part-time
Senior Client Success Manager
Unmind —London
- Full-time
- Hybrid work
- Communication skills
6d
Sales Account Manager
August International —Hoddesdon
- Sales
- Analysis skills
- Organisational skills

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senior advisor jobs near roydon, ess

Senior Customer Service Advisor

Barclays -
Harlow

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Job details

Permanent
£27,700 a year
12 days ago

Benefits

Company pension
Private medical insurance
Life insurance

Qualifications

Customer service
Administrative experience
Banking

Full job description

Date live: 05/06/2026

Business Area: BUK Customer Care UK

Area of Expertise: Banking Operations

Contract: Permanent

Reference Code: JR-0000112699

Join us at Barclays as a Senior Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers with more complex queries or needs, this is your chance to bring your passion for helping people to a role where your empathy, dedication and exceptional customer service can truly shine. You’ll be the friendly face for our Retail Banking customers in branch or at one of our local hubs, offering expertise, guidance and support with every interaction.

As part of our Customer Care team, you’ll work 5 days per week, including some weekends, and start with a competitive salary of £27,700. On top of that, you’ll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we’ll ensure you have everything you need to succeed and grow with us.

At Barclays, we’re not just offering you a role—we’re offering you a career.

Purpose of the role

To provide exceptional customer service while resolving more complex customer needs/requests.

Accountabilities

Provision of customer service through various communication channels including chat, email and phone.
Execution of customer service requirements to resolve more complex, specific customer needs, and give a unique, personalised resolution for each case.
Collaboration with teams across the bank to align and integrate customer care processes.
Identification of areas for improvement to provide recommendations for change in customer care processes and provide feedback and coaching for colleagues on these highlighted areas.
Development and implementation of customer care procedures and controls to mitigate risks and maintain efficient operations.
Resolution of specific customer inquiries and issues related to the bank’s products and service, including account balances, transactions and payments.
Development and execution of reports and presentations on customer care performance and communicate findings to internal senior stakeholders.
Identification of industry trends and developments to implement best practice to improve customer care efficiency and effectiveness.

Analyst Expectations

To meet the needs of stakeholders/ customers through specialist advice and support
Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles.
Likely to have responsibility for specific processes within a team
They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources.
If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team.
Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams.
Check work of colleagues within team to meet internal and stakeholder requirements.
Provide specialist advice and support pertaining to own work area.
Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct.
Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams.
Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise.
Make judgements based on practise and previous experience.
Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures.
Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements.
Build relationships with stakeholders/ customers to identify and address their needs.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Apply Now

Refine Your Search

senior advisor jobs in roydon, ess

Senior Customer Service Advisor

Assistant Service Manager

Customer Service Advisor (Part-time)

Head of Resourcing

Senior Policy Officer and Case Worker: Commissioner for Conduct

Senior Customer Success Manager - UK

Parts Manager / Senior Parts Advisor

Senior HR Business Partner

Sr. Director, Hotels & Resorts

Senior People Partner

PRADA Senior Client Advisor MRTW, Selfridges

Senior Policy Officer and Case Worker: Commissioner for Conduct

PRADA Senior Client Advisor RTW, Bond Street

People Advisor

Customer Service Team Leader

Income Officer

Front of House & Office Coordinator

Governor Development Advisor

Senior Client Success Manager

Sales Account Manager

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