Client advisor Work, Jobs in Roydon (with Salaries)

Claims Support Advisor
AutoProtect Group —Harlow
- £26,514.90 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Free parking
- Health & wellbeing programme
Quick apply
14d
Customer Service Advisor (Part-time)
GREENACRES LIVING MEMORIAL PARKS —Epping
- From £18,960 a year
- Part-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
- Store discount
Quick apply
14d
Client Engagement Manager
Monotype —London
- Full-time
- Analysis skills
- Travel
- Mentoring
Customer Success Manager
LM Talent Solutions —London
- £45,000 - £50,000 a year
- Full-time
- Hybrid work
- Salesforce
- Financial services
- In-person
- Work from home
- Referral programme
Quick apply
1d
Laboratory Assistant (Waltham Abbey, Essex)
Health Partners —Waltham Abbey
- £24,784.50 a year
- Weekend availability
- Laboratory experience
- Annual leave
13d
BOTTEGA VENETA - Client Advisor - Harrods
Bottega Veneta —London
- Full-time
- Leadership
Customer Service Advisor
THE WIGGETT GROUP —Brentwood
- £26,000 - £28,000 a year
- Full-time
- Customer service
- English
- Microsoft Office
- Free parking
- Annual leave
Quick apply
8d
Administration Assistant - Private Client
Holmes and Hills LLP —Braintree
- Microsoft Office
- Organisational skills
- IT
- Annual leave
- Employee assistance programme
Customer Service Advisor
PayPoint —Welwyn Garden City
- £25,510 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Work from home
Quick apply
9d
PRADA Client Advisor Shoes, Selfridges
Prada —London
- Customer service
- English
- Communication skills
14d
Client Advisor - Heathrow (2 days - 12 month FTC)
Tiffany & Co. —London
- Weekend availability
- Hospitality
- Microsoft Outlook
- Sales
- Annual leave
PRADA Senior Client Advisor MRTW, Selfridges
Prada —London
- Customer service
- English
- Communication skills
Mortgage Advisor
The Mortgage Experts —Harlow
- £60,000 - £100,000 a year
- Remote
Laboratory Administrator (Waltham Abbey, Essex)
Health Partners —Waltham Abbey
- £24,784.50 a year
- Weekend availability
- Administrative experience
- Annual leave
13d
Client Advisor - Harrods
VALENTINO S.p.A. —London
- Weekend availability
7d
People Advisor
Pinnacle Group —Chelmsford
- £35,000 - £40,000 a year
- Analysis skills
- Human resources
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Laboratory Analyst (Waltham Abbey, Essex)
Health Partners —Waltham Abbey
- £30,000 a year
- Weekend availability
- Microsoft Excel
- Microsoft Outlook
- Laboratory experience
- Annual leave
13d
PRADA Client Advisor MRTW, Bond Street
Prada —London
- Customer service
- English
- Communication skills
Full-Time Client Advisor F/M - Lighthouse London Soho
Moncler —London
- Full-time
- Sales
- English
- Communication skills
Front of House & Office Coordinator
Saturn Fintech Ltd —London
- £30,000 - £35,000 a year
- Full-time
- Hospitality
- Customer service
- Travel
- Annual leave
- Gym membership
Quick apply

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Claims Support Advisor

AutoProtect Group -
Harlow

Quick apply

Job details

Permanent | Full-time
£26,514.90 a year
14 days ago

Benefits

Free parking
Health & wellbeing programme
Cycle to work scheme
Annual leave
Discounted or free food
Company pension
Discounted gym membership
Company events
Employee assistance programme
Employee discount
Referral programme
On-site parking

Qualifications

Microsoft Word
Microsoft Excel
Customer service
Microsoft Office
Numeracy
Communication skills

Full job description

Claims Support Advisor

Claims Department | Reports to: Front Line Team Manager

Contract type: Permanent
Working hours: 38.8 per week, Monday-Friday 9am-5:30pm, 1 in 3 Saturdays 9am-1pm
Salary: £26,514.90 per annum

The Role

In this role you will resolve escalated emails/phone calls in line with the needs of the business and provide administrative and analytical support within the Claims Front Line Team. You will also be required to provide administrative support to the management team/field agents.

What You’ll Do

Deal with claim queries from customers, clients and repairers
Respond to all external and internal clients, including telephone, emails etc
Assist with upskilling / liaising with the teams to provide a cohesive response for all enquiries including initial triages for all issues
Support the claim department with daily BAU functions
Provide accurate claims advice across a variety of products
Resolve claims across a variety of platforms; telephone, email and online
Maintain company service levels
Provide support to the sales team by providing accurate and timely information
Provide professional and friendly advice
Produce reports / spreadsheets on claims issues and queries on request
Arrange vehicle assessments
Other reasonable duties as required

What you’ll bring:

Skills and competencies

The ability to understand customer requirements to ensure queries are dealt with appropriately
A high level of literacy and numeracy
Strong initiative
Good written and oral communication skills
Ability to work effectively under pressure both within a team or on own initiative
Good planning and organisation skills with the ability to prioritise

Essential:

Experience in a customer service role
Microsoft Office including Word and Excel
Good communication skills

Desired:

Experience in a FCA regulated environment
A background in insurance product administration and claims resolution
Knowledge within the motor industry

Our Company Benefits:

Annual leave entitlement of 25 days, plus bank holidays
Cycle to work scheme
SmartSpending App, saving you money on shopping, days out, holidays, gym discount etc
Life assurance – x4 of your basic annual salary
Company events: Sports day, Christmas party, Charity bake sales and pizza Thursdays, Wellness Activities
EAP Programme: Access to BEN and Health Assured
Mental health first aiders / first aiders
Smart Tech salary sacrifice - giving you access to the latest laptops, tablets, and smartphones in a tax-efficient way – helping you stay connected and productive both at work and home.
Pension contribution from employer
The PitStop Rewards: Store discounts, health and wellbeing, access to free HelloFresh recipes and fitness videos
Refer a friend scheme
Free parking

Who We Are

AutoProtect Group supplies value-added insurance products and warranties to the consumer market via our retail partners at dealerships and brokers across the UK and Europe. We are a trusted partner across the automotive industry. Since 2004 we've built relationships and developed partnerships with premier manufacturers, a substantial cohort of the AM Top 200, and more than 3,000 independent vehicle retailers.

Our Culture

Our culture is a feeling shared by everyone who works within AutoProtect Group. Think of it as our DNA, or the environment we work in. Our purpose and values both help us create our culture. Our values are:

Stronger Together: One Family
Respectful: Every Interaction Matters
Bold: The courage to do what’s rights
Agile: Embrace change and use initiative
Make it Happens: Own it with pride

This is an exciting time to join here at AutoProtect if you feel like you are ready for the challenge, hit apply today! We look forward to reading your application.

Next Steps of the recruitment process

Submit your CV
If shortlisted, you will receive a Pre-Screening call (15 mins) from our In-House Recruiter to discuss the role in further details and for us to find out more about you and your work experience.

Lastly, we wish you best of luck with your application.

Pay: £26,514.90 per year

Benefits:

Company events
Company pension
Cycle to work scheme
Discounted or free food
Free parking
Health & wellbeing programme
On-site parking
Referral programme

Ability to commute/relocate:

Harlow CM19: reliably commute or plan to relocate before starting work (required)

Application question(s):

Will you now or in the future require a visa sponsorship to work in the United Kingdom?

Experience:

Customer service: 1 year (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

client advisor jobs in roydon

Claims Support Advisor

Customer Service Advisor (Part-time)

Client Engagement Manager

Customer Success Manager

Laboratory Assistant (Waltham Abbey, Essex)

BOTTEGA VENETA - Client Advisor - Harrods

Customer Service Advisor

Administration Assistant - Private Client

Customer Service Advisor

PRADA Client Advisor Shoes, Selfridges

Client Advisor - Heathrow (2 days - 12 month FTC)

PRADA Senior Client Advisor MRTW, Selfridges

Mortgage Advisor

Laboratory Administrator (Waltham Abbey, Essex)

Client Advisor - Harrods

People Advisor

Laboratory Analyst (Waltham Abbey, Essex)

PRADA Client Advisor MRTW, Bond Street

Full-Time Client Advisor F/M - Lighthouse London Soho

Front of House & Office Coordinator

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