Patient access occupations Work, Jobs in Rugby, War (with Salaries)

Patient Navigator
Greenview Surgery —Northampton
- £24,454 a year
- Part-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
- Sick pay
Quick apply
23h
Patient Contact Assessor
University Hospitals Coventry and Warwickshire NHS Trust —Rugby
- £25,760 - £27,476 a year
- Full-time
- Travel
- Organisational skills
7d
Administration Assistant
University Hospitals Coventry and Warwickshire NHS Trust —Rugby
- £25,272 a year
- Part-time
7d
Administrator
Change Grow Live —Coventry
- £26,296.03 a year
- Microsoft Word
- Microsoft Excel
- Word processing
- Annual leave
- Employee discount
Administrator
PPG Health In Justice —Rugby
- Up to £28,574 a year
- Monday to Friday
- IT
- Communication skills
- Employee discount
Part-time Receptionist
The Revel Surgery —Rugby
- From £13.54 an hour
- Part-time
- Administrative experience
- Organisational skills
- In-person
- Free parking
Quick apply
6d
Patient Administrator
Circle Health Group —Coventry
- £24,947 a year
- Part-time
- Hospital
- Employee discount
- Life insurance
Treatment Co-ordinator
Leicestershire Dental Studio —Leicester
- From £25,000 a year
- Full-time
- Sales
- Computer literacy
- Organisational skills
- Employee discount
Quick apply
6h
Front of House, Marketing & Business Development Assistant
Axon Health Ltd —Northampton
- From £24,420 a year
- Part-time
- Customer service
- English
- Microsoft Office
Quick apply
13d
Patient Services Administrator (Reception/Care Navigation)
Brackley Medical Centre —Brackley
- £12.71 an hour
- Part-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
- Sick pay
Quick apply
2h
Switchboard Operator
George Eliot Hospital NHS Trust —Nuneaton
- £25,760 - £27,476 a year
- Part-time
- Annual leave
- Referral programme
19h
Dental Receptionist
Ascent Dental Care —Dorridge
- £13 an hour
- Organisational skills
- Front desk
- Annual leave
Quick apply
5d
Patient Flow Facilitator
Leicestershire Partnership NHS Trust —Leicester
- £28,392 - £31,157 a year
- Call to connect
- Free parking
6d
Healthcare Administrator
Newmedica —Northampton
- £27,000 a year
- Weekend availability
- English
- Microsoft Office
- Administrative experience
- Free parking
- Annual leave
Quick apply
10d
Patient Contact Centre Navigator
Principal Medical Limited —Banbury
- £25,000 - £26,000 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Annual leave
Quick apply
Receptionist
MKAIN Ltd —Leicester
- From £12 an hour
- Part-time
- Customer service
- GP surgery experience
- English
- Flexible schedule
Quick apply
2h
Ward Receptionist/Clerical
Northampton General Hospital NHS Trust —Northampton
- £25,272 a year
- Full-time
- Leadership
- Communication skills
- Nursing
19h
Medical Receptionist
Green Lane Surgery —Birmingham
- From £12.71 an hour
- Part-time
- Administrative experience
- Front desk
- In-person
- Employee discount
Quick apply
4h
Administrative Co-ordinator - Physiological Sciences
George Eliot Hospital NHS Trust —Nuneaton
- £25,760 - £27,476 a year
- Part-time
- Annual leave
11d
Patient Administrator – 12 Month Fixed Term
Circle Health Group —Coventry
- Up to £26,000 a year
- Full-time
- Hospital
- Employee discount
- Life insurance

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Patient Navigator

Greenview Surgery -
Northampton

Quick apply

Job details

Permanent | Part-time | Full-time
£24,454 a year
23 hours ago

Benefits

Free parking
Company pension
Sick pay
On-site parking

Qualifications

Microsoft Word
Microsoft Outlook
Customer service
GP surgery experience
Infection prevention & control

Full job description

Patient Navigator to join busy GP practice in Northampton. Experience of customer service essential, full training will be provided for the right candidate.

JOB DESCRIPTION

JOB TITLE: Patient Navigator

REPORTS TO: Lead Receptionist

HOURS: Part time/Full time

Job summary:

The purpose of the role is to:

· Offer general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone

· Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way

· Undertake a variety of administrative duties to assist in the smooth running of the practice including the provision of letter/note summarising and clerical support to clinical staff and other members of the practice team

· Facilitate effective communication between patients, members the primary health care team, secondary care and other associated healthcare agencies

Duties and responsibilities:

The duties and responsibilities to be undertaken by members of the practice administration team may include any or all of the items in the following list. Duties may be varied from time to time under the direction of the Senior Receptionist/Practice Manager, dependent on current and evolving practice workload and staffing levels:

Opening up/locking-up of practice premises and maintaining security in accordance with Practice protocols
Processing personal and telephone requests for appointments, visits and telephone consultations and ensuring callers are directed to the appropriate healthcare professional
Taking messages and passing on information
Processing repeat prescriptions in accordance with practice guidelines
Computer data entry/data allocation and collation; processing and recording information in accordance with practice procedures
Initiating contact with and responding to requests from patients, other team member and associated healthcare agencies and providers via Anima, our online triage system
Clearing and re-stock consulting rooms as required
Providing clerical assistance to practice staff as required from time to time, filing and photocopying
Provision of refreshments for staff and visitors as required; loading and emptying the dishwasher and keeping the kitchen area clean and tidy
Keeping the reception area, notice-boards and leaflet dispensers tidy and free from obstructions and clutter

Confidentiality:

In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential
Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data

Health & safety:

The post-holder will assist in promoting and maintaining their own and others’ health, safety and security as defined in the practice health & safety policy, the practice health & safety manual, and the practice infection control policy and published procedures. This will include:

Using personal security systems within the workplace according to practice guidelines
Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks
Making effective use of training to update knowledge and skills
Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards
Actively reporting of health and safety hazards and infection hazards immediately when recognised
Keeping own work areas and general / patient areas generally clean, assisting in the maintenance of general standards of cleanliness consistent with the scope of the job holder’s role
Undertaking periodic infection control training (minimum annually)
Reporting potential risks identified

Equality and diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

Acting in a way that recognizes the importance of people’s rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation
Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/professional development:

The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:

Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work

Quality:

The post-holder will strive to maintain quality within the practice, and will:

Alert other team members to issues of quality and risk
Assess own performance and take accountability for own actions, either directly or under supervision
Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the team’s performance
Work effectively with individuals in other agencies to meet patients needs
Effectively manage own time, workload and resources

Communication:

The post-holder should recognize the importance of effective communication within the team and will strive to:

Communicate effectively with other team members
Communicate effectively with patients and carers
Recognize people’s needs for alternative methods of communication and respond accordingly

Contribution to the implementation of services:

The post-holder will:

Apply practice policies, standards and guidance
Discuss with other members of the team how the policies, standards and guidelines will affect own work
Participate in audit where appropriate

Pay: £24,454.00 per year

Benefits:

Company pension
Free parking
On-site parking
Sick pay

Experience:

providing customer service: 1 year (required)

Work Location: In person

Quick apply

Refine Your Search

patient access occupations jobs in rugby, war

Patient Navigator

Patient Contact Assessor

Administration Assistant

Administrator

Administrator

Part-time Receptionist

Patient Administrator

Treatment Co-ordinator

Front of House, Marketing & Business Development Assistant

Patient Services Administrator (Reception/Care Navigation)

Switchboard Operator

Dental Receptionist

Patient Flow Facilitator

Healthcare Administrator

Patient Contact Centre Navigator

Receptionist

Ward Receptionist/Clerical

Medical Receptionist

Administrative Co-ordinator - Physiological Sciences

Patient Administrator – 12 Month Fixed Term

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