Quote manager Work, Jobs in Rugby, War (with Salaries)

Service Delivery Manager
Drain Doctor —Brackley
- £44,000 - £46,000 a year
- Full-time
- Customer service
- Microsoft Office
- IT
- Free parking
- Life insurance
Quick apply
2d
Business Development Manager
Elevate FM LTD —Leicester
- £35,000 - £60,000 a year
- Full-time
- CRM software
- Sales
- Maintenance
- Work from home
Quick apply
2d
Business Development Manager Enterprise Solutions - Midlands and North M/F
Hirsch UK —Coventry
- £60,000 - £65,000 a year
- Full-time
- Sales
- Business development
- Travel
Quick apply
Project Co-Ordinator
Crosby Composites —Brackley
- Full-time
- Engineering
Quick apply
14h
Sales Representative
AWR Northampton —Northampton
- £27,500 - £65,000 a year
- Full-time
- Sales
- Customer service
- No experience needed
- Flexible schedule
Quick apply
4d
Hire & Sales Co-ordinator
Bennie Equipment Ltd —Kettering
- Full-time
- CRM software
- Master's degree
- In-person
- Flexible schedule
- Sick pay
Quick apply
2d
Project Coordinator
621 Druck Limited —Leicester
- Full-time
- Programmable logic controllers
- Communication skills
11d
Business Administrator - HMP Onley
Ministry of Justice —Rugby
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Annual leave
4d
Lead Generation Executive / Business Development Executive (BDE)
Pragmatic Consulting Ltd —Kenilworth
- £32,000 - £36,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Gym membership
Quick apply
4d
Commercial Sales Coordinator
City Commercial —Crick
- Full-time
- Sales
- Business development
- Travel
- Annual leave
- Employee assistance programme
AED Midlands - Administrator (temp)
Ministry of Justice —Rugby
- £30,001 - £40,000 a year
- Full-time
- Hybrid work
- Presentation skills
- Annual leave
9d
Internal Sales
Prospera capital uk —Leicester
- £30,000 - £32,000 a year
- Full-time
- Sales
- Customer service
- In-person
- Free parking
- Work from home
Quick apply
3d
Conference Expo Account & Event Project Manager
Nimlok —Wellingborough
- £32,000 - £35,000 a year
- Full-time
- Up to 50% travel
- Project management
- Travel
- Free parking
- Health & wellbeing programme
Quick apply
10d
Administrator
OSSO Limited —Warwick
- £28,000 - £32,000 a year
- Full-time
- Salesforce
- Microsoft Office
- Administrative experience
- Free parking
Quick apply
Customer Service Team Manager
Globus Medical —Northampton
- Full-time
- Customer service
- English
- Microsoft Office
AED Midlands - Project Support (temp)
Ministry of Justice —Rugby
- £30,001 - £40,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
3d
Apprentice Facilities Management Coordinator
BAM Construction —Solihull
- Travel
- Employee assistance programme
3d
Estimator
Phenna Group —Leicester
- £28,000 - £34,000 a year
- Full-time
- IT
- Communication skills
Project Manager
MEC Consulting Group —Swannington
- Full-time
- Hybrid work
- Project management
Quick apply
Home Risk Pricing Manager
Hastings Direct —Leicester
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
- Python
- Annual leave

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quote manager jobs near rugby, war

Service Delivery Manager

Drain Doctor -
Brackley

Quick apply

Job details

Permanent | Full-time
£44,000 - £46,000 a year
2 days ago

Benefits

Free parking
Free flu jabs
Enhanced maternity leave
Enhanced paternity leave
Life insurance
Referral programme
On-site parking

Qualifications

Driving Licence
Customer service
Microsoft Office
Relationship management
IT
Customer support
Leadership
Communication skills

Full job description

PURPOSE OF THE ROLE

The Service Delivery Manager is responsible for the effective management of the company’s key and national accounts. This includes overseeing service delivery, maintaining strong client relationships, and leading a team of Key Account Administrators to ensure performance against agreed KPIs.

In addition, the role is responsible for managing the day-to-day operation of the call centre, ensuring customer enquiries are responded to promptly and effectively, and converted into work for the franchise network or corporate locations where appropriate.

KEY RESPONSIBILITIES

Leadership & Account Management

Line manage and support the Key Account Administration team.
Maintain strong and effective communication with a portfolio of Key Accounts.
Take ownership of national and key account contracts, ensuring work allocation, management, and delivery meet agreed KPIs.
Manage escalations, complaints, and service issues, ensuring timely resolution and continuous improvement.
Oversee contract renewals and ongoing account performance.
Oversee invoice processes for Key Accounts and timely processing of payments to franchisees
Onboarding and training of new team members

Performance & Process Management

Manage and continuously improve team processes in line with customer requirements.
Produce weekly and monthly performance reports for senior management.
Identify opportunities to drive additional revenue within key accounts and across the wider business.

Franchise & Operational Support

Support onboarding and training of new franchisees, including logistics and materials.
Provide day-to-day support to franchisees, including systems, enquiries, and communications.
Deliver training to franchisees on operational systems
Provide operational support to Regional Development Managers and engineers
Support corporate locations with debt management and quote follow-up activities.

Wider Business Contribution

Support Reunion planning and preparation including content development and event coordination
Assist with accreditations (e.g. ISO 9001).
Support Business Development Managers where required (e.g. training, presentations)
Contribute to system development and operational improvements (e.g., SimPRO)
Provide support to advisory council activities.

Cross-Functional Coordination

Act as a key link between Neighbourly, franchisees, and Totally 24/7, extending beyond traditional Key Account responsibilities.
Support franchise and operational queries alongside Business Development Managers team.

Additional Responsibilities

Support franchise commercial prospecting and opportunity identification.
Provide general administrative support including reporting and participation in management meetings.
Undertake any other reasonable duties within the scope of the role of the role to support the team and revenue development.

EXPERIENCE/SKILLS/KNOWLEDGE

EXPERIENCE:

· Minimum of 3 years’ experience managing a customer support or service delivery team.

· Proven experience in key account relationship management.

SKILLS / KNOWLEDGE:

· Experience using job management systems (e.g. SimPRO, Joblogic) and ideally finance systems.

· Strong IT skills, including Microsoft Office and CRM systems.

· Excellent interpersonal and communication skills.

ATTRIBUTES

· Self-motivated, proactive, and solutions focused.

· Strong team player with a collaborative approach.

· Hands-on, accountable, and results driven.

· Highly organised with the ability to manage multiple priorities.

· Effective communicator, both written and verbal.

Pay: £44,000.00-£46,000.00 per year

Benefits:

Enhanced maternity leave
Enhanced paternity leave
Free flu jabs
Free parking
Life insurance
On-site parking
Referral programme

Experience:

Customer service: 3 years (preferred)

Licence/Certification:

Driving Licence (required)

Work Location: In person

Quick apply

Refine Your Search

quote manager jobs in rugby, war

Service Delivery Manager

Business Development Manager

Business Development Manager Enterprise Solutions - Midlands and North M/F

Project Co-Ordinator

Sales Representative

Hire & Sales Co-ordinator

Project Coordinator

Business Administrator - HMP Onley

Lead Generation Executive / Business Development Executive (BDE)

Commercial Sales Coordinator

AED Midlands - Administrator (temp)

Internal Sales

Conference Expo Account & Event Project Manager

Administrator

Customer Service Team Manager

AED Midlands - Project Support (temp)

Apprentice Facilities Management Coordinator

Estimator

Project Manager

Home Risk Pricing Manager

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