Service leader Work, Jobs in Rugby (with Salaries)

Support Controller
Network Rail —Rugby
- £66,113 a year
- Weekend availability
- Annual leave
- Employee discount
13d
Hospitality Assistant
Chartwells —Rugby
- £12.71 an hour
- Full-time
- Serving
- Guest services
- Communication skills
Sales - Sales Advisor - UK
New Look —Rugby
- Part-time
- Customer service
8d
Kitchen Manager - Rugby School
Chartwells —Rugby
- £38,043 a year
- Overtime
- Training & development
- Leadership
- Communication skills
- Employee discount
Sales Assistant
Savers —Rugby
- £9.75 - £13.00 an hour
- Weekend availability
- Customer service
- Retail sales
- Employee assistance programme
- Sick pay
5d
Team Leader
Hobbycraft —Rugby
- £13.74 an hour
- Part-time
- Customer service
- Merchandising
- Team management
- Employee discount
13d
Roaming Appointed Person
Radius Group Limited —Northampton
- Full-time
- Microsoft Word
- AutoCAD
- Microsoft Outlook
- Free parking
- Health & wellbeing programme
Quick apply
Sales & Service Team Leader
Gallagher —Rugby
- £32,000 - £37,000 a year
- Full-time
- Conflict management
- Recruiting
- Training & development
- Life insurance
- Referral programme
Shift Team Leader
Britvic Soft Drinks Ltd —Rugby
- Rotating shift
- Continuous improvement
- Team management
- Quality control
- Employee discount
2d
Recycling Operative
Industrial Site Maintenance —Rugby
- £12.71 an hour
- Full-time
- Heavy lifting
- In-person
- Mechanical knowledge
Quick apply
7d
Customer Service Team Leader
Burbage Custom Windows —Hinckley
- From £29,500 a year
- Full-time
- CRM software
- Analysis skills
- Continuous improvement
- Free parking
- Health & wellbeing programme
Quick apply
Operational Administrator
BSS —Lutterworth
- Full-time
- Hybrid work
- Computer literacy
- Computer skills
- Communication skills
1d
Customer Delivery Driver - Rugby Superstore
Tesco UK —Rugby
- £14.18 - £15.45 an hour
- Full-time
- Customer service
- Employee discount
Pharmacy Dispenser - Rugby Superstore
Tesco UK —Rugby
- £13.70 - £14.97 an hour
- Full-time
- Employee discount
Barista Maestro
Costa Limited —Rugby
- £13.75 - £14.75 an hour
- Part-time
- Fast casual restaurant
- Communication skills
- Employee discount
Catering Assistant
14forty —Rugby
- £12.71 an hour
- Customer service
- Food service experience
- Cash handling
2d
Manager Service Delivery & Transport
Bleckmann Solutions UK Ltd —Crick
- £85,000 - £95,000 a year
- Full-time
- Bachelor's degree
- Continuous improvement
- No degree
- Annual leave
- Employee assistance programme
Quick apply
Specialist Cleaning Team Manager
Industrial Site Maintenance —Northampton
- From £35,000 a year
- Full-time
- Hybrid work
- Management
- Customer service
- Continuous improvement
- Free parking
- Flexible schedule
Quick apply
9d
Duty Manager
Prezzo - Rugby —Rugby
- £12.99 - £13.50 an hour
- Part-time
- Restaurant management
- Team management
- Guest services
Quick apply
9d
Head of People & Culture
British Association for Counselling & Psychotherapy —Lutterworth
- £76,551 a year
- Full-time
- Hybrid work
- Project management
- Continuous improvement
- Human resources

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Support Controller

Network Rail -
Rugby

Apply Now

Job details

Permanent | Full-time
£66,113 a year
13 days ago

Benefits

Annual leave
Company pension
Free or subsidised travel
Private medical insurance
Employee discount
Paid volunteer time

Qualifications

Microsoft Office Suite

Full job description

Who We Are

Join Network Rail ! Where People and Connections Matter

At Network Rail, we're dedicated to keeping passengers and freight moving safely and efficiently across the country. When you join us, you're not just part of a team- you're part of something that matters to millions. We believe that our people are at the heart of what we do, and every role plays a vital part in building a better, more connected railway.

We're committed to creating a diverse, inclusive workplace that reflects the communities we serve. To discover more about our ED&I commitments click here . We value flexibility and understand the importance of a healthy work-life balance. As a Disability Confident Leader, we'll do everything we can to accommodate any needs throughout the recruitment process.

Safe behaviour is a requirement of working for Network Rail. Applicants should be able to demonstrate their awareness of our safety vision .

West Coast South: Keeping Britain Moving ¿

Stretching from Crewe to London Euston, West Coast South is part of Europe's busiest mixed-use railway-moving millions of passengers and 10% of the UK's freight each year. With over 1,000 miles of track and 64 stations, it's a vital link between major cities and local communities.

As part of the North West & Central region , we serve 1.3 million passengers daily and move 700,000 tonnes of freight weekly-covering a quarter of the national network.

About the role

As a Support Controller, you will support the management of incidents, accidents, emergencies, faults, and weather-related disruptions affecting the operational railway in the West Coast South route. Working closely with colleagues across Network Rail, customer organisations, and external agencies, you'll help coordinate responses as directed by the Route Control Manager, with a focus on weather management, stranded trains, and Control outputs.

We're looking for a proactive and detail-oriented individual to support the Route Control team in delivering a reliable rail service. You'll play a key role during both normal operations and disruptive events, helping coordinate responses and ensuring the safe and efficient recovery from incidents.

You'll be responsible for providing clear and timely updates, keeping passengers, train operators, and staff informed in line with company standards. Accurate logging of safety, infrastructure, and performance events will be part of your daily routine.

The role involves monitoring and prioritising responses to safety critical alerts from multiple systems, as well as responsibility for delivery of seasonal weather-related activities. You'll also help manage internal and external information flows and produce reports to support decision-making.

You'll work closely with various teams to ensure all systems are used effectively to support accurate incident management, and our response to faults and failures across the network, including directly liaising with responding teams.

Additional Role Requirements:

This role will be based out of Rugby ROC.

For this role there is a requirement to work shift patterns including evenings, nights and weekends.

What's in it for you:

Salary : ¿ Controller 4, £66,113. For more information about our pay framework refer to your pay .

Here are a few of the benefits we offer:

28-day annual leave with the option to buy and sell days
Choice of pension schemes
75% discount of leisure travel for you and your family
Private Healthcare
5 days paid volunteer or carers leave
Up to 75% subsidised Rail and Underground travel
Gym Pass -access to gyms across UK
My Benefits platform- giving national and local retail discount

Our aim is to ensure your candidate experience is as positive as possible. If you require reasonable adjustments at any point, simply let us know and we'll do our best to assist you.

Some of our roles require face to face Drugs & Alcohol testing. ¿We will share further details with you as part of your formal offer.

All offers of employment are conditional upon satisfactory completion of pre-employment checks.¿

Your experience and skills

In order to be successful in this role, we would like you to have/to be:

Good geographical knowledge of applicable Route.
Experience within a fault management, maintenance, operations or rail industry control environment.
Knowledge and demonstrable experience of control procedures, rules and regulations.
Demonstrable skill in the use of Microsoft Office package and Control specific software e.g. FMS, MIMS, TRUST, TRUST DA, Tyrell or other communications system.
Knowledge of Train Operating Companies within the route.
Good team working skills and ability to make objective decisions.
Able to influence others and work under pressure.

We would also like but it isn't crucial to have/to be:

Appreciation of signalling, p'way and electrification disciplines
Geographical knowledge of adjoining Routes.
Working knowledge of the NRN system and its correct use.
Understanding of commercial/ business picture within Network Rail and TOC's.

Key Information

Vacancy Details

Number of Positions:

Contract Type:

Permanent

Hours:

Full Time

Salary:

£66,113 - £66,113

Location:

Rugby Rail Operation Centre, Rugby

Closing Date:

20-AUG-2026

Job Category:

Operations

Function:

North West & Central Region

Organisation:

OY Route Control South (Rugby) (104307) G2

Location Map

Apply Now

Refine Your Search

service leader jobs in rugby

Support Controller

Hospitality Assistant

Sales - Sales Advisor - UK

Kitchen Manager - Rugby School

Sales Assistant

Team Leader

Roaming Appointed Person

Sales & Service Team Leader

Shift Team Leader

Recycling Operative

Customer Service Team Leader

Operational Administrator

Customer Delivery Driver - Rugby Superstore

Pharmacy Dispenser - Rugby Superstore

Barista Maestro

Catering Assistant

Manager Service Delivery & Transport

Specialist Cleaning Team Manager

Duty Manager

Head of People & Culture

I want to receive the latest job alerts for service leader in rugby

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