Client specialist Work, Jobs in Ruislip, Gtl (with Salaries)

Manager, Client Engagement
ICON Plc —Reading
- Full-time
- Remote
- Marketing
- Business development
- Bachelor's degree
- Employee assistance programme
Application Support Specialist (SaaS/CRM) – London (Hybrid Remote) - £55,000
Ada Meher —Mayfair
- £50,000 - £55,000 a year
- Full-time
- Hybrid work
- Salesforce
- Communication skills
- Flexible schedule
Quick apply
Client Engagement Manager
Monotype —London
- Full-time
- Analysis skills
- Travel
- Mentoring
Trainee Mortgage Adviser / Paraplanner
Loans Warehouse —Watford
- £23,500 - £25,000 a year
- Overtime
- Microsoft Word
- CRM software
- Microsoft Excel
- Free parking
- Life insurance
Quick apply
10d
Travel Consultant
Trailfinders —Guildford
- £44,000 - £49,000 a year
- Sales
Remote Support Desk Operative
Titchfield Group —Essendon
- £27,500 - £30,000 a year
- Full-time
- Software troubleshooting
- Analysis skills
- IT
- Free parking
- Employee discount
Quick apply
6d
Mobility Advisor
Crown Worldwide Group —Ruislip
- £40,000 a year
- Full-time
- In-person
- Communication skills
- Office experience
- Free parking
- Store discount
Quick apply
1d
Programme Manager (Contract)
Linear Executive Search —London
- £750 - £950 a day
- Full-time
- Hybrid work
- Analysis skills
- Project management
- Software development
Quick apply
3d
Office Administrator
Disaster Care Capital Ltd —West London
- £26,000 - £30,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Administrative experience
Quick apply
Sr Customer Engagement Specialist REMOTE from Anywhere in the United Kingdom or European Union
AYTM —London
- £50,000 - £60,000 a year
- Full-time
- Remote
- Microsoft Excel
- Customer service
- Microsoft Office
Quick apply
Travel Sales Consultant
Trailfinders —Reading
- £44,000 - £49,000 a year
- Full-time
- Sales
- Employee discount
- Sick pay
Data onboarding specialist
Titchfield Group —Hatfield
- £27,500 - £30,000 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- Administrative experience
- Free parking
- Employee discount
Quick apply
2d
Clinic Coordinator / Lead Administrator
The Iron Clinic —Rickmansworth
- £30,000 a year
- Customer service
- Microsoft Office
- Administrative experience
- Work from home
Quick apply
10d
Anti-Money Laundering (AML) Monitoring & Screening Control Lead
Deutsche Bank —London
- Full-time
- Hybrid work
- Oracle
- Financial services
- Banking
- Employee discount
Post 16 Further Education SEND Manager
TCHC Group —Watford
- £40,000 - £45,000 a year
- Monday to Friday
- Education
- Travel
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
Transport Operations Assistant
Freight Movement Sameday LTD —Sunbury
- £32,000 a year
- Full-time
- Analysis skills
- Free parking
- Work from home
Quick apply
3d
Customer Relationship Manager
Youngman Lovell Ltd —London
- £24,420.00 - £48,510.43 a year
- Part-time
- Hybrid work
- Customer service
- Salesforce
- Analysis skills
Quick apply
3d
Business Support Administrator
Churchill Group —London
- £33,000 - £35,000 a year
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee discount
- Sick pay
Quick apply
7d
Implementation Consultant - WFH - £70,000 pa
Incite Insight —London
- £70,000 a year
- Remote
- Work from home
Quick apply
PRIVATE TUTOR WANTED - NORTH LONDON · £40 to £80+ per hour - All subjects welcome
Kenwood Education —North London
- £40 - £80 an hour
- Working with children
- Bachelor's degree
- In-person
- Flexible schedule
Quick apply

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Manager, Client Engagement

ICON Plc -
Reading

Apply Now

Job details

Full-time

Benefits

Company pension
Employee assistance programme

Qualifications

Clinical research
Marketing
Business development
Bachelor's degree
Business
Account management

Full job description

Manager, Client Engagement- Patient Recruitment & Retention (PRR)

ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster.

As a values-driven organisation, integrity, collaboration, agility, and inclusion are at the heart of how we work and interact with each other, customers, patients and suppliers.

Manager, Client Engagement – Patient Recruitment & Retention (PRR)

As a Manager, Client Engagement, you will be responsible for fostering strong relationships with our clients and ensuring their satisfaction with our services.

This role sits within ICON’s Patient Recruitment & Retention (PRR) division, where we deliver patient‑centred solutions designed to optimise clinical trial recruitment, engagement, and retention across the full patient journey.

You will oversee and support client services workstreams, ensuring deliverables meet quality and timeline expectations while supporting the successful development of patient‑centric recruitment and retention strategies.

What You Will Be Doing:

Develop and implement strategies to enhance patient recruitment and retention, leveraging multiple service line capabilities to address protocol‑specific challenges
Act as a key client partner, delivering customised recruitment and retention approaches aligned to patient insights and study requirements
Collaborate with internal teams, including PRR specialists and operational functions, to ensure aligned and effective service delivery
Support the development and execution of multi‑channel recruitment and engagement solutions, including site‑specific strategies, digital outreach, and patient‑centred services
Monitor client feedback and performance metrics, including enrolment and engagement data, to identify opportunities for optimisation
Manage key markets as the primary point of contact, ensuring timely recommendations to support patient enrolment and retention
Drive continuous improvement across client service delivery, supporting innovative approaches that enhance patient experience and recruitment outcomes
Support budget development, contribute to Bid Defence meetings, and help retain patient recruitment and retention scope

You will have/be:

Bachelor’s degree in Business Administration, Marketing, Life Sciences, or a related field
Proven experience in client/ account management within the clinical research industry, managing multiple studies or client accounts
Direct experience supporting and analysing patient recruitment, retention, and/or site engagement strategies within clinical trials, with the ability to interpret enrolment and engagement metrics to optimise performance
Experience working cross functionally with Business Development, Clinical, and Operations teams to deliver study outcomes
Experience contributing to budget development, bid defence activities, and scope management
Willingness to travel as required (approximately 25%)

#LI-RD1

#LI-Remote

Employment with ICON is contingent upon having the legal right to work in the country where the role is based.

Rewards & Benefits

ICON offers a competitive and comprehensive total rewards package designed to support your health, wellbeing, and career development.

Benefits may include:

Competitive base salary and performance related incentives
Health and wellbeing programmes including medical, dental, and vision coverage where applicable
Retirement and pension plans
Life assurance and disability coverage
Employee assistance programmes and wellbeing resources
Learning and development opportunities through structured training and career pathways

Benefits may vary depending on role and location.

Visit our careers site to read more about the benefits ICON offers.

Inclusion and Accessibility

ICON is an equal opportunity employer. We are committed to building an inclusive and accessible workplace where everyone feels valued and supported.

If you require reasonable accommodations during the recruitment process, please let us know or submit a request here.

Apply Now

Refine Your Search

client specialist jobs in ruislip, gtl

Manager, Client Engagement

Application Support Specialist (SaaS/CRM) – London (Hybrid Remote) - £55,000

Client Engagement Manager

Trainee Mortgage Adviser / Paraplanner

Travel Consultant

Remote Support Desk Operative

Mobility Advisor

Programme Manager (Contract)

Office Administrator

Sr Customer Engagement Specialist REMOTE from Anywhere in the United Kingdom or European Union

Travel Sales Consultant

Data onboarding specialist

Clinic Coordinator / Lead Administrator

Anti-Money Laundering (AML) Monitoring & Screening Control Lead

Post 16 Further Education SEND Manager

Transport Operations Assistant

Customer Relationship Manager

Business Support Administrator

Implementation Consultant - WFH - £70,000 pa

PRIVATE TUTOR WANTED - NORTH LONDON · £40 to £80+ per hour - All subjects welcome

I want to receive the latest job alerts for client specialist in ruislip, gtl

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