Package Description
In addition to your salary, we offer a range of benefits including:
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Great holiday benefits - most roles include 28 days annual leave every year on top of public (bank) holidays, increasing to 32 days after five years. In addition, there is a holiday purchase scheme allowing staff to purchase up to 5 additional days of leave each year.
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Excellent pension – everyone who works for us can join the national Local Government Pension Scheme, widely regarded as one of the best available.
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A full range of family friendly policies including enhanced maternity, adoption and paternity support and a childcare subsidy.
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Access to an award-winning employee benefits programme that includes a health cash plan, a low-cost bike purchase scheme as well as high street discounts and money off entertainment and travel.
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Salary sacrifice car scheme - eligible employees can access low‑cost leasing of electric and low‑emission vehicles.
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Blue Light Card - employees working within social care can qualify for an additional range of discounts from national retailers and local businesses.
Why join us? Along with more on our Benefits, discover why Working at the City Council could be the right move for you here Working at the Council | Milton Keynes
Our roles are either designated ‘site based’ or ‘home based’. ‘Site based’ roles can include up to two days a week working from home whilst ‘home based’ roles are based at home four days a week. Of course, managers designate which category roles are in based on the needs of the service and the circumstances.
Job Introduction
We’re recruiting an Area Housing Manager to join Milton Keynes City Council and help us deliver secure, well‑managed homes for our residents.
You’ll work within Adult Services - Housing Operations, in a service that plays a vital role in supporting some of the most vulnerable people in Milton Keynes. The Housing Operations team manages tenancy services, estate management, home ownership and social housing allocations. Our work promotes sustainable tenancies, well‑maintained homes, effective management of anti‑social behaviour and high‑quality customer service.
This is a rewarding leadership role where your work will directly help people to feel safe, supported and secure in their homes.
You’ll manage and support a team of housing professionals, ensuring services meet regulatory standards and deliver positive outcomes for residents. We are dedicated, respectful and collaborative, and we expect our colleagues to live these values every day.
This role may be suitable for home working, following an assessment. Home‑based roles require a minimum of one day per week working from the office or site
Interviews for this role will be held on 26th June 2026
At Milton Keynes City Council, we aim to make a difference every day. We’re dedicated, respectful and collaborative. We act as one council, and we work hard to create cleaner, safer and healthier communities while tackling inequalities and supporting people to thrive.
We take pride in our supportive work culture and try to go that extra mile when it comes to investing in our colleagues.
Find out more about working with us here: www.mkcounciljobs.org.uk
Role Responsibilities
- Lead, motivate and support a team of housing professionals to deliver high‑quality tenancy and neighbourhood services.
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Manage complex tenancy, housing and social issues, ensuring residents receive timely and effective support.
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Oversee performance, compliance and service improvement in line with housing legislation and regulatory standards.
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Work closely with colleagues across Housing Operations, Adult Services and partner agencies to deliver joined‑up solutions.
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Handle complaints and complex cases, using learning to improve services and outcomes for residents.
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Deputise for the Housing Operations Manager when required and represent the service at internal and external forums.
Ideal Candidate
- Strong experience in housing management with a detailed understanding of housing law and regulatory requirements.
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A qualification at CIH Level four or equivalent knowledge gained through experience.
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Proven ability to lead, support and develop teams in a fast‑paced environment.
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Excellent communication and relationship‑building skills, with confidence handling complex and sensitive situations.
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A collaborative approach that reflects our values of being dedicated, respectful and working together.
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Ability to travel across the city, with a full and valid UK driving licence.
Full UK Driving Licence and access to a vehicle
To be successful in this role, you’ll need a full UK driving licence and access to a vehicle. If we offer you the role, we’ll ask you to provide evidence of your driving licence and vehicle insurance, including cover for business use. We’re unable to confirm an appointment until these documents are received.
About The Organisation
Milton Keynes City Council is a large, modern and financially stable employer with around 2,500 people working across our eight areas. Together we provide local residents and businesses with a wide range of important round-the-clock services and aim to make our city a better place to live.
We work hard because of the demands placed on us, like protecting children from harm or preventing homelessness. However, working for the city is always rewarding and everyone has the opportunity to make a real difference.
We welcome applications from individuals of all backgrounds and lived experiences. Milton Keynes City Council is committed to building an inclusive workforce that reflects the diversity of our community. We actively encourage applications from candidates who bring a range of perspectives, particularly those from underrepresented groups.
We are proud to have signed up to the Social Care Workforce Race Equality Standard (SC-WRES), a continuous improvement programme designed to help social care organisations achieve anti-racist workplaces. Our commitment means we are actively working to identify and address inequalities, improve representation in leadership, and ensure fair treatment and opportunity for all colleagues in Adult Services. [skillsforcare.org.uk]
We offer great training and support and because of the size and scale of the organisation there are always new opportunities to explore when it’s time for a new role.
