Insurance advisor Work, Jobs in Rustington, Wsx (with Salaries)

Customer Service Advisor
Fittleworth —Littlehampton
- £27,007.50 a year
- Full-time
- Customer service
- Employee assistance programme
- Employee discount
6d
Insurance Advisor
Howden Group Holdings —Chichester
- Full-time
- Hybrid work
- Employee discount
9d
Customer Service Advisor - Portsmouth
HM Revenue and Customs —Portsmouth
- £28,016 a year
- Part-time
- Hybrid work
- Customer service
- Basic maths
- No experience needed
- Annual leave
- Work from home
1h
Health Advisor
Bupa —Brighton
- £30,200 a year
- Full-time
- Gym membership
- Life insurance
Quick apply
2d
Senior Customer Service Advisor
Barclays —Haywards Heath
- £27,700 a year
- Weekend availability
- Customer service
- Administrative experience
- Banking
- Life insurance
Customer Sales Advisor
Halfords —Rustington
- £10.85 - £12.71 an hour
- Part-time
- Sales
- Customer service
- Retail sales
- Store discount
- Health & wellbeing programme
9d
Junior Cyber Security Consultant
Redbay —Portsmouth
- £31,000 - £42,000 a year
- Full-time
- Hybrid work
- Bachelor's degree
- No degree
- Communication skills
- Work from home
- Gym membership
1d
Customer Service Advisor
NFU Mutual Agency —Horsham
- £22,000 - £26,000 a year
- Full-time
- Customer service
- Communication skills
- Free parking
Service Advisor - MINI
Snows Group —Portsmouth
- £27,000 - £36,000 a year
- Full-time
- Driving
- IT
- Employee assistance programme
- Referral programme
Claims Team Manager
LegalAndGeneral —Brighton and Hove
- Up to £45,000 a year
- Full-time
- Hybrid work
- Communication skills
- Employee discount
Quick apply
8d
Customer Service Advisor
Yoke for Robert Walters —Hove
- £14 - £16 an hour
- Temporary
- Hybrid work
- Financial services
- In-person
- Communication skills
Quick apply
Claims Team Manager
Legal & General Investment Management —Hove
- Up to £45,000 a year
- Communication skills
- Employee discount
7d
Tesco Travel Money Advisor
Travelex —Fratton Park
- £13.50 an hour
- Overtime
- Customer service
- Employee discount
9d
Stores / Parts Advisor - Full Time
WNV-Systems —Horsham
- £30,000 - £36,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- English
Quick apply
10d
HR Senior People Advisor (Maternity cover)
Kreston Reeves —Horsham
- Full-time
- Hybrid work
- Travel
- Employee assistance programme
- Employee discount
Quick apply
Apprentice Service Advisor - Toyota
Snows Group —Waterlooville
- Monday to Friday
- Employee assistance programme
- Referral programme
11d
Care Assistant
McCarthy & Stone —Littlehampton
- £13.26 an hour
- Part-time
- In-person
- Employee discount
- Life insurance
Quick apply
7h
JUNIOR SALES ADVISOR
Verisure Services (UK) Limited —Brighton
- £3,800 a month
- Full-time
- Sales
Quick apply
Bodyshop Customer Service Advisor
Perkins Automotive Ltd —Waterlooville
- £28,000 - £30,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
Quick apply
Customer Trading Advisor
Pen Underwriting —Liphook
- Customer service
- Microsoft Office
- Organisational skills
- Employee stock purchase plan
- Life insurance
6d

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Customer Service Advisor

Fittleworth -
Littlehampton

Apply Now

Job details

Permanent | Full-time
£27,007.50 a year
6 days ago

Benefits

Company pension
Employee assistance programme
Private medical insurance
Employee discount
Paid volunteer time
Life insurance
Referral programme

Qualifications

Customer service

Full job description

As a Customer Service Advisor, you will be the first point of contact for customers, delivering professional, friendly, and efficient service over the phone and via email. You will handle a variety of customer enquiries, resolve issues, and provide solutions that enhance customer satisfaction and loyalty. This role requires resilience, attention to detail, and a proactive approach to ensure an exceptional customer experience. The position is fast-paced and demands strong problem-solving skills, effective communication, and the ability to manage multiple tasks efficiently

Key Responsibilities

Manage incoming calls and emails from clients and health care professionals.
Process incoming prescriptions and manage electronic prescriptions (EPS) orders.
Maintain external communication from clients and healthcare professionals, including Web Orders, My Pen and Caring.
Call GP surgeries to request outstanding prescriptions and follow up on orders
Register new clients onto our system, and process sample orders
Update client records, including cutting templates when needed.
Track missing deliveries and arrange returns or collections
Handle complaints. Resolve straight forward issues and escalate more complex cases to a Team Leader when necessary
Work towards KPIs including quality scores, efficiency, and customer satisfaction, with clear performance expectations set by the business
Keep client information confidential and follow all NHS guidelines, laws and company policies
Carry out any other tasks asked by your Team Leader/Manager

Skills

Ability to engage with customers over the phone in a friendly respectful tone
Proven ability to handle customer inquiries with patience and empathy
Take initiative, work independently and stay focused without needing supervision
Self-driven to do your best and always look for ways to improve
Ability to multitask and stay on top of deadlines and focus on what’s important to get the job done efficiently
Display resilience whilst working proactively with others, supporting your team, and communicating clearly to complete tasks to a high standard
Strong attention to detail, ensuring accuracy when processing orders, prescriptions, and updating client records

Experience

You have experience working in a fast paced, high volume customer service role, where delivering excellent service and managing multiple tasks was a key part of your job.
Experience handling phone-based customer service is desired but not essential
You are comfortable using various computer systems and software, with the ability to learn new tools quickly

What we offer

5% employer pension contribution
Life Insurance cover worth 10x your annual salary (subject to T&C’s of policy)
Salary Sacrifice
Private healthcare options including for family members
Access to "fittle-perks"- our reward platform full of discounts and wellbeing tools
25 days holiday plus bank holidays, with the option to buy and sell extra days
1 "Me Day" and 1 paid Volunteer Day every year
Support for families, including enhanced family- friendly policies
Employee Assistance Programme for everyday support
Refer a friend scheme if you bring great people into the team

Apply Now

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Customer Service Advisor