Customer support & client services managers Work, Jobs in Ryton, Shr (with Salaries)

Technician, Customer Service
Carrier —Telford
- £24,785 - £49,420 a year
- Full-time
- Hybrid work
- Customer service
- Supervising experience
- Presentation skills
Operational Support Team Leader
Culligan UK limited —Wolverhampton
- Full-time
- Customer service
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Head of Employer Services
City of Wolverhampton Council —Wolverhampton
- £66,939 - £70,283 a year
- Full-time
- Hybrid work
- Annual leave
- Employee assistance programme
2d
Customer Support Manager
Momentus Technologies —Birmingham
- Remote
- Hospitality
- Management
- SQL
Quick apply
Manager of Dedicated Implementations - EMEA
Ashby —Birmingham
- £110,000 - £165,000 a year
- Full-time
- Remote
- Project management
- Travel
- Leadership
- Annual leave
Complaints Experience & Journey Lead
National Westminster Bank PLC —Birmingham
- £61,000 - £91,500 a year
- Full-time
- Hybrid work
- Data analysis skills
- Financial services
- Annual leave
2d
Booking Services Manager
Bookings & Reservations Group Ltd —Birmingham
- £40,000 - £55,000 a year
- Full-time
- Management
- Customer service
- Supervising experience
- Health & wellbeing programme
- Language training provided
Quick apply
3d
International Customer Service Manager
DPD Group UK —Oldbury
- £70,500 a year
- Full-time
- Hybrid work
- Customer service
- Leadership
- Communication skills
- Free parking
Quick apply
Director of Customer Operations
Bookings & Reservations Group Ltd —Birmingham
- £65,000 - £105,000 a year
- Full-time
- Hospitality
- Customer service
- Bachelor's degree
- Health & wellbeing programme
- Language training provided
Quick apply
5d
Virtual Services Manager
Unimex Virtual Services Ltd —Birmingham
- £44,000 - £60,000 a year
- Full-time
- Supervising experience
- Bachelor's degree
- In-person
- Health & wellbeing programme
- Language training provided
Quick apply
8d
Contact Centre Team Manager
Vax Ltd —Droitwich
- Up to £32,000 a year
- Weekend availability
- Hybrid work
- Management
- Customer service
- English
- Free parking
- Work from home
Quick apply
2d
Transition Lead (12 Months FTC)
Wipro Limited —Telford
- Organisational skills
- Leadership
- Negotiation
Tyre Solutions Lead
RAC —Walsall
- £36,400 a year
- Communication skills
Helpdesk Team Leader
Emcor —Nechells
- £34,280 a year
- Overtime
- Customer service
- Computer literacy
- Microsoft Office
- Employee assistance programme
- Referral programme
Quick apply
1d
Planning Team Leader
Dudley Metropolitan Borough Council —Dudley
- £31,537 - £34,434 a year
- Full-time
- Travel
- IT
- Communication skills
13h
Call Centre Team Lead
Gallagher —Brierley Hill
- Full-time
- Communication skills
- Employee stock purchase plan
- Life insurance
Customer Service Supervisor
Mondi —Birmingham
- Sales
- Customer service
- ERP systems
- Employee discount
- Referral programme
5d
Team Leader
Gallagher —Brierley Hill
- Communication skills
- Employee stock purchase plan
- Life insurance
BAC Operations Lead
RAC —Walsall
- Microsoft Office
7d
Team Leader – OOH Sandwell Services
Partnering Health —Stafford
- Part-time
- Management
- Customer service
- Leadership
- Annual leave
- Employee assistance programme

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customer support & client services managers jobs near ryton, shr

Technician, Customer Service

Carrier -
Telford

Apply Now

Job details

Full-time
£24,785 - £49,420 a year

Qualifications

Sales support
Customer service
Supervising experience
Presentation skills
Organisational skills
IT
Leadership
Communication skills
Time management

Full job description

About Carrier

Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure the safe transport of food, life-saving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow Carrier on social media at @Carrier.

Viessmann is a global leader in sustainable climate and energy solutions, dedicated to creating living spaces for future generations. Now, as part of the Carrier group, Viessmann combines innovative technologies with a strong commitment to environmental protection, promoting sustainability and comfort. With a comprehensive portfolio that includes heating, cooling, ventilation, and energy systems, Viessmann serves residential, commercial, and industrial markets worldwide. The company continues to shape the future of energy efficiency through smart, integrated solutions that foster sustainability and comfort.

Role Overview

In this role, you will be responsible for managing and developing our Pre-Sales team, ensuring it becomes a central and trusted point of contact across the business. You will oversee day-to-day customer service activities, supporting the resolution of customer queries, service or billing enquiries, and ensuring accurate handling of customer information and product specifications.

Key Responsibilities

Leading and managing the Pre-Sales team to deliver outstanding customer support
Developing apprentices within the team and supporting their professional growth
Overseeing team skills development and coordinating training initiatives
Managing government schemes, including MCS umbrella and other relevant programmes
Supporting the introduction of new equipment into the product portfolio
Assisting in the design and sale of equipment for both small and large-scale projects
Providing support across domestic and commercial heating product lines
Ensuring accurate handling of customer data, billing information, and product specifications

What We’re Looking For

Experience in customer service and/or pre-sales support
Previous team leadership or supervisory experience
Strong organisational and communication skills
Ability to work with structured processes while maintaining a customer-centric approach
Interest or experience in heating, technical products, or related sectors (desirable)

Minimum Requirements:

IT Skills
People skills
Time management skills
Communication and presentation skills
An understanding of government schemes an advantage but full training will be given.
An understanding of ASHP's an advantage but full training will be given

Pay Range

The annual salary for this position is between £24,785.00-£49,420.00 annually. Factors which may affect pay within this range include, but are not limited to, skills, education, experience, and other unique qualifications of the successful candidate.

Other Compensation

This position may be entitled to short-term cash incentives, subject to plan requirements.

Benefits

We offer a competitive total rewards package that may include other benefits and well‑being programs. Offerings vary by role and location and are designed to support employees’ health, security, and success.

Equal Treatment and Non-Discrimination

Carrier is committed to equal treatment and non-discrimination principles. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, or disability, or any other applicable protected class.

If you require a reasonable accommodation to complete the application process, participate in an interview, or otherwise engage in the hiring process, please contact us at [email protected] We will make every effort to meet your needs in accordance with applicable laws.

Application Deadline

Applications will be accepted for at least 14 calendar days from Job Posting Date. Job Posting Date: 24 June 2026

Job Applicant Privacy Notice

Please click on the link below to review the Job Applicant Privacy Notice.

Use of AI in Recruitment

Technology‑enabled tools may support parts of the recruitment process, with oversight by people.

#Viessmann

Apply Now

Refine Your Search

customer support & client services managers jobs in ryton, shr

Technician, Customer Service

Operational Support Team Leader

Head of Employer Services

Customer Support Manager

Manager of Dedicated Implementations - EMEA

Complaints Experience & Journey Lead

Booking Services Manager

International Customer Service Manager

Director of Customer Operations

Virtual Services Manager

Contact Centre Team Manager

Transition Lead (12 Months FTC)

Tyre Solutions Lead

Helpdesk Team Leader

Planning Team Leader

Call Centre Team Lead

Customer Service Supervisor

Team Leader

BAC Operations Lead

Team Leader – OOH Sandwell Services

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