Technical support occupations Work, Jobs in Saffron Walden, Ess (with Salaries)

Application Support Engineer
Made4net LLC. —Cambridge
- £3,500 - £5,000 a month
- Weekend availability
- SQL
- AWS
- Travel
Quick apply
10d
Remote Support Desk Operative
Titchfield Group —Essendon
- £27,500 - £30,000 a year
- Full-time
- Software troubleshooting
- Analysis skills
- IT
- Free parking
- Employee discount
Quick apply
12d
Systems Support Analyst
WestonHomes —Hatfield Heath
- English
- Life insurance
Quick apply
IT Support Technician - First Line Onsite: Immediate Start
Concero UK —Hitchin
- £25,000 - £29,000 a year
- Full-time
- Azure
- Windows
- Microsoft Office
- Health & wellbeing programme
- Annual leave
Quick apply
Digital Friend Volunteer
Age Well East – Colchester —Uttlesford
Quick apply
Junior Beta Liaison
inMusic —Cambridge
- Full-time
- Hybrid work
- Hospitality
- Microsoft Office
- Software development
- Annual leave
- Employee assistance programme
Quick apply
IT Desktop Support
Axiom Technologies —Histon
- Part-time
- Computer Science
- Windows
- Microsoft Office
- Flexible schedule
IT Support Technician
Pharmaron —Hoddesdon
- Computer Science
- Customer service
- Laboratory experience
1d
Product Support Engineer / Technical Advisor
Liebherr-Great Britain Ltd. —Biggleswade
- Full-time
- Customer service
- Administrative experience
6d
Service Desk Analyst
PA Consulting —Melbourn
- 8 hour shift
- IT
- Communication skills
- Annual leave
7d
Clinical Site Technical Support Associate
Qureight Ltd —Cambridge
- Full-time
- Hybrid work
- Machine learning
- IT
- Annual leave
- Life insurance
Quick apply
IT Executive
Step Change Outsourcing —Stevenage
- £30,000 a year
- Full-time
- SQL
- Computer networking
- In-person
- Free parking
- Referral programme
Quick apply
Junior IT Support Analyst
TECNIQ —Witham
- Up to £28,000 a year
- Overtime
- Computer networking
- IT
- In-person
- Free parking
Quick apply
8d
Graduate / Placement Technical Support Engineer
Options Technology —Cambridge
- Full-time
- Microsoft Powerpoint
- Customer service
- Project management
Quick apply
Warehouse IT Support Analyst (1 year FTC)
Jellycat —Haverhill
- Windows
- Microsoft Office
- In-person
Apprentice IT Technician
TKAT (The Kemnal Academies Trust) —Debden
- £15,434.32 a year
- Full-time
- Travel
- IT
- Leadership
8d
Staff Linux Support Engineer
Arm —Cambridge
- £97,300 - £131,700 a year
- Hybrid work
- C++
- Linux
- AI
Industrial Technical Support Engineer
Linx —Saint Ives
- Full-time
- Maintenance
- SQL
- Programmable logic controllers
Senior Support Engineer
Bango —Cambridge
- SQL
- Scripting
- APIs
- Employee assistance programme
- Employee discount
IT Support Intern (12 months) - Starting July 2026
Schlumberger —Cambridge
- Customer service
- English
- Bachelor's degree
14d

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Application Support Engineer

Made4net LLC.
Cambridge

Quick apply

Job details

Full-time
£3,500 - £5,000 a month
10 days ago

Qualifications

IIS
Microsoft SQL Server
Logistics
SQL
AWS
Warehouse experience
Computer skills
Application support
SaaS

Full job description

Company Description:

Made4net is a leading provider of supply chain execution software solutions. Our innovative technology empowers organizations to optimize warehouse and logistics operations, improve efficiency, and drive measurable business outcomes. With a global customer base and a strong commitment to excellence, Made4net partners with organizations across industries to deliver scalable, high-impact solutions.

Purpose of the Role

The Application Support Engineer provides hands-on technical and functional support for Made4net applications, ensuring reliable customer operations and successful integrations. This customer-facing role supports both live customers and implementation activities, working closely with global support, IT, and project teams to resolve issues, assist with configuration, and optimize system performance.

The role reports to a local Support Leader and operates as part of a global follow-the-sun support organization, delivering extended and 24×7 coverage through regional collaboration.

Key Responsibilities

Provide day-to-day application support to customers via ticketing, email, and phone.
Troubleshoot and resolve application, integration, and environment issues in accordance with SLAs and escalation procedures.
Support customer implementations, including configuration assistance, cutovers, upgrades, and go-live activities.
Participate in on-site and remote hypercare during and after customer go-lives (travel may be required).
Collaborate with customer teams, project managers, and internal engineering teams to ensure successful deployments.
Perform periodic customer follow-ups to review system status and ongoing needs.
Participate in rotating on-call coverage, including evenings, weekends, and holidays, as part of the global 24×7 support model.

Core Competencies

Customer Focus – Builds strong customer relationships and delivers customer-centric solutions.
Technical Aptitude – Quickly understands and troubleshoots enterprise applications and integrations.
Effective Communication – Communicates clearly with technical and non-technical stakeholders across regions.

Required Qualifications

Experience supporting Windows workstation and server environments.
Experience with web technologies and environments (browsers, IIS).
Working knowledge of SQL Server and database-driven applications.
Strong general computer and application usage skills.
Ability to travel domestically and internationally.

Preferred Qualifications

Experience supporting hosted / SaaS customers.
Familiarity with AWS or cloud-hosted environments.
Experience with warehouse, transportation, logistics, ERP, CRM, or similar enterprise systems.

Work Skills

Strong teamwork and collaboration skills.
Excellent communication and interpersonal abilities.
Responsive, adaptable, and customer-oriented.
Structured, task-oriented problem solver with good time management.

Job Type: Full-time

Pay: £3,500.00-£5,000.00 per month

Application question(s):

Will you now or in the future require visa sponsorship to work in the UK?
Do you have hands on professional experience working with SQL databases?

Willingness to travel:

25% (required)

Work Location: In person

Quick apply

Refine Your Search

technical support occupations jobs in saffron walden, ess

Application Support Engineer

Remote Support Desk Operative

Systems Support Analyst

IT Support Technician - First Line Onsite: Immediate Start

Digital Friend Volunteer

Junior Beta Liaison

IT Desktop Support

IT Support Technician

Product Support Engineer / Technical Advisor

Service Desk Analyst

Clinical Site Technical Support Associate

IT Executive

Junior IT Support Analyst

Graduate / Placement Technical Support Engineer

Warehouse IT Support Analyst (1 year FTC)

Apprentice IT Technician

Staff Linux Support Engineer

Industrial Technical Support Engineer

Senior Support Engineer

IT Support Intern (12 months) - Starting July 2026

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