Rooms operations manager Work, Jobs in Saint Agnes, Con (with Salaries)

Front of House Supervisor & Drifty Experiences Coordinator
Driftwood Spars —Saint Agnes
- £13.00 - £13.20 an hour
- Weekend availability
- Bar
- Organisational skills
- Front desk
- Free parking
Quick apply
Rooms Operations Manager
Polurrian on the Lizard —Mullion
- £38,000 a year
- Weekend availability
- Computer literacy
- English
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
Senior Operations Manager
Bedruthan Hotel & Spa —Newquay
- £42,000 - £46,000 a year
- Full-time
- English
- Hotel
- Continuous improvement
- Free parking
- Employee discount
Quick apply
Caretaker at Trevassack lake
Children's Sailing Trust —Helston
- £25,500 - £27,500 a year
- Weekend availability
- Customer service
- Maintenance
- Programmable logic controllers
Quick apply
1d
Assistant F&B & Events Manager
The Point at Polzeath —Polzeath
- From £32,000 a year
- Weekend availability
- Bar
- Team management
- In-person
- Free parking
- Employee discount
Quick apply
10d
Night Duty House Manager
Watergate Bay Hotel —Newquay
- £27,534 a year
- Full-time
- Hotel
- First Aid Certification
- Front desk
- Employee discount
Quick apply
2d
Maintenance Manager
Park Holidays UK —Par
- Weekend availability
- Organisational skills
- Leadership
- Communication skills
- Employee assistance programme
- Employee discount
Commercial Coordinator
Rick Stein Head Office —Saint Eval
- Up to £32,000 a year
- Full-time
- Hospitality
- Analysis skills
- Communication skills
- Employee discount
Quick apply
11d
Maintenance Operative - Compliance Lead
Red Hotels (Bedruthan & Scarlet) —Newquay
- £14 an hour
- Full-time
- Hotel
- Free parking
- Employee discount
Quick apply
11d
Front of House Supervisor
The Gurnard's Head (Eatdrinksleep) —St Ives
- Up to £13.30 an hour
- Weekend availability
- Bar
- Team management
- Training & development
- Employee assistance programme
- Employee discount
Quick apply
3d
Deputy Store Manager
Pets at Home —Bodmin
- £28,500 - £29,500 a year
- Weekend availability
- Organisational skills
- Training & development
- Retail management
13d
Apprentice Instructor
BF Adventure —Penryn
- £14,560 a year
- Weekend availability
- Serving
- Maintenance
- Experience working with children
- Sick pay
Quick apply
Interior Designer & Project Manager
Philema Hospitality Management —Truro
- Full-time
- Hospitality
- Hotel
- Organisational skills
- Employee discount
- Referral programme
Quick apply
9d
Retail Manager
Park Holidays UK —Bodmin
- £29,000 a year
- Weekend availability
- Customer service
- Team management
- Training & development
- Employee assistance programme
- Employee discount
3d

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Front of House Supervisor & Drifty Experiences Coordinator
Driftwood Spars —Saint Agnes
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£13.00 - £13.20 an hour
Quick apply
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rooms operations manager jobs near saint agnes, con

Front of House Supervisor & Drifty Experiences Coordinator

Driftwood Spars
Saint Agnes

Quick apply

Job details

Full-time
£13.00 - £13.20 an hour

Benefits

Free parking
Discounted or free food
On-site parking

Qualifications

Front of house supervision
Stakeholder liaison
Event management experience
Staff training
Organisational skills
Front desk
Event planning assistance
Events management
Training & development
Guest services
Leadership
Communication skills
Rota coordination

Full job description

Mission Statement

To support the Driftwood Team in prospering and remaining unique by delivering first-class customer service through:

A genuine passion for all things "Drifty", inspiring both potential and existing guests.
Supporting the Front of House and Bar teams to deliver an exceptional guest experience.
Excellent communication and organisational skills.
Maintaining high standards of service, cleanliness and presentation.
Developing comprehensive product knowledge.
Confidently contributing to proactive sales growth and the continued development of the Drifty Experience.

Main Purpose of the Role

Front of House Supervisor & Drifty Experiences Coordinator will be a split Front of House/Reception based role, working across five days each week to deliver exceptional customer service while contributing to the smooth day-to-day operation of the business and reception/admin work.

Working closely alongside the Bar Supervisor, Wedding & Events Coordinator and management team, the post holder will help supervise outstanding Front of House operations while assisting with the planning, coordination and delivery of entertainment, guest experiences and seasonal events at the Driftwood Spars.

The role will contribute to the continued growth of the business through innovative events, exceptional customer service and operational support across weddings, conferencing, entertainment and seasonal activities.

Responsible To

Assistant Manager

Working Closely With

Bar Supervisor
Wedding & Events Coordinator
Management Team

Key Responsibilities

Front of House Leadership

Lead by example on the floor to deliver exceptional customer service and hospitality standards.
Support the Bar Supervisor in the day-to-day operation of their department, helping to maintain excellent service standards across the business.
Work collaboratively with the Wedding & Events Coordinator and management team to support the planning and successful delivery of entertainment, weddings, conferences and seasonal events.
Ensure guests receive a consistently positive and memorable Drifty experience.
Assist with staff training, motivation and development.
Support the smooth day-to-day running of service.
Respond professionally and efficiently to guest queries and feedback.
Maintain high standards of cleanliness, presentation and organisation throughout Front of House areas.
Take a hands-on approach and support other departments during busy periods where required.
Support the management team and Bar Supervisor in the development, implementation and ongoing review of Standard Operating Procedures (SOPs), helping to drive consistency, operational efficiency and exceptional guest experiences across the business.

Reception & Administration

Carryout reception duties including answering the telephone, responding to enquiries and taking bookings.
Ensure accurate booking management and communication with guests.
Support administrative duties connected to events and daily operations.
Assist with rota coordination and operational administration where required.

Events & Experiences Support

Support the Wedding & Events Coordinator and management team in developing, coordinating and delivering the Driftwood Spars' entertainment and events offering, including (but not limited to):
Live music
Funerals/Wakes
Quiz nights
Comedy events
Community events
Charity events and fundraising initiatives
Christmas parties
Faulty Towers dining experiences and other themed events.
Assist in researching and developing new event opportunities including (but not limited to):
The Dining Room
Cliffside Garden
Conferencing and corporate events.
Starboard
Assist with the planning, organisation and delivery of events from concept through to completion.
Liaise with performers, suppliers and external partners as required.
Work closely with the Wedding & Events Coordinator and management team to identify opportunities to extend the season and increase revenue.
Support the promotion and development of the Driftwood Spars brand and guest experience.

Resilience & Handover

In collaboration with the Assistant Manager, develop and maintain effective event planning processes, documentation and handover procedures to ensure the smooth delivery of events in your absence.
Ensure all events are supported by clear plans, timelines, preparation notes and operational documentation, enabling colleagues to confidently assist with or deliver events where required.
Work with the Assistant Manager to build resilience within the team by sharing knowledge, providing guidance and supporting the cross-training of colleagues, ensuring continuity of service and the successful delivery of events at all times.

Financial & Operational Responsibility

Contribute ideas to maximise profitability and guest engagement.
Monitor event performance and identify opportunities for improvement.
Support the wider operational needs of the business.
Adapt duties seasonally, with greater focus on events development during quieter periods.

Working Hours

5 days per week.
Starting rate of pay: £13.00 - £13.20 per hour (dependent on experience & knowledge).
Shift patterns will vary depending on the needs of the business.
Weekend and evening work is essential.
The business aims to operate fair rotas to ensure staff have a balance of weekend time off and evening shifts.
Typical evening finish times are between 8.00pm and 10.00pm, although occasional later finishes (e.g. 1.00am–3.00am) may be required for specific events or functions.
Flexibility is required during busy periods including holidays, Christmas and New Year.

Person Specification

Essential

Previous experience in hospitality, Front of House supervision or events coordination.
Strong leadership, coaching and collaborative working skills.
Excellent customer service and communication skills.
Organised and able to manage multiple priorities effectively.
Flexible and adaptable within a fast-paced hospitality environment.
Confident problem-solver with a proactive attitude.
Passion for hospitality, entertainment and creating memorable guest experiences.
Ability to work independently and as part of a team.
Willingness to take a hands-on approach across different areas of the business.

Desirable

Experience organising events, entertainment or community initiatives.
Knowledge of social media promotion and marketing.
Experience within weddings, conferencing or private functions.
Good drink knowledge, including wine and cocktails.

Future Development of the Role

This is a newly created role that reflects the continued growth and ambitions of the Driftwood Spars. As the position develops, responsibilities may evolve in line with the strengths of the successful candidate, business priorities and the ongoing success of the role.

The role will be reviewed regularly to ensure it continues to meet the needs of the business and to identify opportunities for the responsibilities to develop, broaden and evolve in line with business requirements, the continued success of the role and the career development of the successful post holder. Seasonal adjustments to responsibilities are anticipated, with a greater focus on developing and expanding the Drifty Experience during quieter trading periods.

Pay: £13.00-£13.20 per hour

Benefits:

Discounted or free food
Free parking
On-site parking

Work Location: In person

Quick apply

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Front of House Supervisor & Drifty Experiences Coordinator