Reception manager Work, Jobs in Saint Marys Hoo, Ken (with Salaries)

Receptionist/Administrator
Kent Integrated Dermatology Services —Rainham
- £12.80 an hour
- Part-time
- Microsoft Outlook
- Administrative experience
- Organisational skills
Quick apply
11h
Dental Receptionist
Chopra & Associates Dental surgery —Sittingbourne
- Full-time
- Computer literacy
- No experience needed
- Cleaning
Quick apply
Receptionist (38296) -
Bupa Dental Care —Gillingham
- In-person
- Communication skills
- Employee assistance programme
- Employee discount
2h
Receptionist
Nore Academy —Sheerness
- £8,557 - £8,693 a year
- Microsoft Office
- Databases
- Front desk
- Health & wellbeing programme
Quick apply
14d
Admin Supervisor
Assisi Catholic Trust —Benfleet
- From £24,690 a year
- Full-time
- Writing skills
- Microsoft Office
- Databases
Quick apply
Administration Assistant/ Receptionist
Essex Partnership University NHS Foundation Trust —Rochford
- £25,760 - £27,476 a year
- Full-time
- Front desk
- In-person
- Relocation assistance
- Employee discount
4d
Hotel - Duty Manager
Premier Inn —Faversham
- Up to £13.86 an hour
- Weekend availability
- Hotel
- Team management
- Leadership
- Employee discount
Quick apply
Receptionist/Sales Advisor
Reynolds Group —Bexley
- From £12.71 an hour
- Weekend availability
- Sales
- Customer service
- Administrative experience
- Free parking
- Gym membership
Quick apply
10d
Head of Front of House
Baily Garner —London
- £30,000 a year
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
Quick apply
Dental Receptionist – 12-Month Maternity Cover
The Harrow Dental Practice —Hornchurch
- £13 - £14 an hour
- Full-time
- Administrative experience
- In-person
- Office experience
- Free parking
Quick apply
1d
Receptionist/Administrator
The Derry Court Medical Practice —South Ockendon
- £12.71 an hour
- Part-time
- Data entry
- Front desk
- Cleaning
Quick apply
Admin Assistant
Scott Pallets —Rainham
- Full-time
- Sales
- Microsoft Office
- Data entry
- Employee discount
- Referral programme
Quick apply
11d
Duty Manager
Premier Inn —Southend-on-Sea
- Up to £13.86 an hour
- Weekend availability
- Hotel
- Team management
- Leadership
- Employee discount
Quick apply
5d
Receptionist Macmillan Brook Unit
Lewisham and Greenwich NHS Trust —London
- £25,272 a year
- Full-time
- Administrative experience
- Front desk
- Typing
- Annual leave
1h
Hotel Duty Manager
Premier Inn —Dartford
- Up to £13.86 an hour
- Part-time
- Hotel
- Team management
- Leadership
- Employee discount
Quick apply
Assistant Practice Manager
Barnard Medical Group —Sidcup
- Full-time
- In-person
- Annual leave
Quick apply
Reception and Student Services Officer
Chilmington Green School —Ashford
- £21,553.13 a year
- Full-time
- Front desk
- School
Receptionist
Park Holidays UK —Southminster
- £10.85 - £12.71 an hour
- Part-time
- Organisational skills
- Front desk
- Communication skills
- Employee assistance programme
- Employee discount
GP Practice Operations Manager
LYNWOOD MEDICAL CENTRE —Romford
- £31,200 - £32,175 a year
- Full-time
- Management
- Bachelor's degree
- Human resources
Quick apply
Team Member - Express
Pizza Hut —West Thurrock
- Customer service
- Cleaning
- Communication skills
Quick apply

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Receptionist/Administrator

Kent Integrated Dermatology Services -
Rainham

Quick apply

Job details

Part-time
£12.80 an hour
11 hours ago

Qualifications

Patient flow optimisation
Microsoft Outlook
Inbound customer enquiry call handling
Clinical record keeping
Patient appointment coordination
GCSE
Administrative support experience
Filing
Scanning
Microsoft Office Suite
Patient service
Administrative experience
Records management
Appointment booking and call handling
Medical reception and administration experience
Organisational skills
Front desk
Appointment scheduling
Patient record updating
Phone etiquette
Document management
Managing patient records
Medical terminology
Communication skills
Time management
Office experience

Full job description

Kent Receptionist & Administrator

Location

Kent (various clinic locations as required), including:

Borough Green
Fleet
Rochester
Rainham

Hours Of Work

This job is being offered on a bank contract

You agree to be available for work should Medical Clinics Ltd offer you work. However, Medical Clinics Ltd has no obligation to offer you work at any time, and you have no obligation to accept work at any time. You are not entitled to a minimum number of hours under this contract.

Job Purpose

To provide a professional, efficient and patient-focused reception and administrative service across Sussex Community Dermatology Service (SCDS) and Kent Integrated Dermatology Services (KIDS). The post holder will act as the first point of contact for patients and visitors, supporting the smooth running of clinics while maintaining high standards of customer service, administration and patient care.

The role will support clinicians, nurses and operational teams by ensuring accurate patient administration, appointment management and reception services, whilst maintaining the professional standards and reputation of the organisation.

About the Service

Sussex Community Dermatology Service (SCDS) and Kent Integrated Dermatology Services (KIDS) provide specialist community dermatology services across Sussex, Surrey and Kent.

The multidisciplinary team includes Consultant Dermatologists, GPs with Special Interests (GPwSIs), Registered Nurses, Healthcare Assistants, Administrators, Managers and Business Support staff. The service operates a patient-centred model, aiming to diagnose and treat patients efficiently while reducing unnecessary follow-up appointments.

Clinical services include:

General Dermatology Clinics
Minor Operations and Day Surgery
Patch Testing
Photodynamic Therapy
Phototherapy
Specialist Skin Treatment Services

We place patient wellbeing at the centre of everything we do and strive to deliver high-quality, accessible and compassionate care.

Key Duties and Responsibilities

Reception Duties

Act as the first point of contact for patients, visitors and external stakeholders.
Welcome and register patients in a friendly, professional and courteous manner.
Ensure all patient details are recorded accurately and in a timely manner.
Answer telephone calls and respond to verbal, written and email enquiries professionally.
Manage reception areas to ensure a welcoming, clean and organised environment.
Support the smooth daily operation of reception services across clinic sites.
Manage patient flow effectively throughout clinic sessions.

Appointment and Patient Administration

Schedule, amend and cancel appointments as required.
Ensure patients receive all relevant appointment information and confirmations.
Liaise with new and existing patients regarding appointments, treatments and clinic services.
Maintain accurate patient records within relevant patient management systems.
Record and update patient pathway activity and clinic outcomes as required.
Maintain clear records of patient communications and enquiries.
Ensure all required pre-appointment information is captured and recorded.

Clinic Support

Provide administrative support during clinic sessions.
Prepare consulting rooms and clinic resources prior to clinic commencement, including clinic lists, stationery and equipment requirements.
Support clinicians and nursing staff with administrative tasks associated with patient care.
Assist with the efficient running of clinics to minimise delays and maintain patient satisfaction.

Financial Administration

Raise invoices and process patient payments accurately.
Take payments in person and over the telephone where required.
Ensure payment records are accurately entered into patient management systems.
Liaise with insurers regarding patient treatments and funding arrangements when necessary.
Maintain accurate financial records in accordance with organisational procedures.

General Administrative Duties

Respond to enquiries regarding services provided by the organisation.
Distribute and collect patient satisfaction surveys where required.
Undertake filing, scanning, photocopying and document management tasks.
Support wider administrative functions as directed by management.
Assist with service improvement initiatives and operational projects when required.
Cover additional clerical and administrative duties to support business needs across Sussex, Surrey and Kent locations.

Training and Development

Take responsibility for personal development and mandatory training requirements.
Participate in team meetings, training sessions and service development activities.
Maintain knowledge of relevant organisational policies and procedures.

Key Skills, Knowledge and Experience

Essential

Previous customer service, reception or administrative experience.
Excellent verbal and written communication skills.
Strong interpersonal skills with the ability to interact sensitively with patients and their families.
Good organisational skills with the ability to prioritise and manage multiple tasks.
Strong attention to detail and accuracy.
Good working knowledge of Microsoft Office applications, including Outlook and Word.
Ability to work independently and as part of a team.
Professional, flexible and reliable approach to work.
Excellent time management skills.

Desirable

Previous experience within a healthcare or NHS environment.
Experience using patient management or clinical administration systems.
Knowledge of medical terminology or healthcare pathways.
Experience handling financial transactions and invoicing.

Confidentiality and Data Protection

All post holders must maintain confidentiality regarding patients, staff and organisational information at all times. Information must only be accessed, processed and disclosed in accordance with organisational policies, UK data protection legislation and information governance requirements.

Failure to maintain confidentiality may result in disciplinary action.

Information Governance

All staff are responsible for complying with statutory and organisational information governance requirements. Personal information relating to patients, staff and stakeholders must be stored, processed and shared securely and appropriately.

Health and Safety

All employees are responsible for complying with the Health and Safety at Work Act and organisational policies to maintain a safe environment for patients, visitors and colleagues.

Other Duties

This job description reflects the current requirements of the role. Duties may be amended from time to time in line with service developments and organisational needs across Sussex, Surrey and Kent.

This version creates a single regional role profile that covers:

Sussex, Surrey and Kent
Reception duties
Administrative responsibilities
Appointment scheduling
Financial/payment processing
Clinic support
Cross-site flexibility

Pay: £12.80 per hour

Work Location: In person

Quick apply

Refine Your Search

reception manager jobs in saint marys hoo, ken

Receptionist/Administrator

Dental Receptionist

Receptionist (38296) -

Receptionist

Admin Supervisor

Administration Assistant/ Receptionist

Hotel - Duty Manager

Receptionist/Sales Advisor

Head of Front of House

Dental Receptionist – 12-Month Maternity Cover

Receptionist/Administrator

Admin Assistant

Duty Manager

Receptionist Macmillan Brook Unit

Hotel Duty Manager

Assistant Practice Manager

Reception and Student Services Officer

Receptionist

GP Practice Operations Manager

Team Member - Express

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