Technical support specialist Work, Jobs in Saint Mellons, Wls (with Salaries)

Technical Support Engineer
Advanced Secure Technologies —Saint Mellons
- £26,225 - £29,000 a year
- Full-time
- Remote
- Customer service
- Windows
- Administrative experience
Quick apply
Technical Support Specialist
Safran —Cwmbran
- Full-time
- Remote
- Analysis skills
- Presentation skills
- Communication skills
L&D Specialist
YeoValley —Blagdon
- £50,000 a year
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
Quick apply
Internal Technical Sales – HVAC/BMS Distribution, Cardiff
Olra Recruitment Solutions —Cardiff
- £32,000 - £36,000 a year
- Full-time
- Customer service
- Microsoft Office
- AWS
- Profit sharing
Quick apply
2d
Cyber Security Specialist
AIRBUS Defence and Space Limited —Newport
- Full-time
- Hybrid work
- DevOps
- Travel
- IT
- Free parking
- Employee assistance programme
Service Desk Analyst
Cardiff Metropolitan University —Cardiff
- £28,031 - £28,778 a year
- Full-time
- Organisational skills
- IT
- Communication skills
- Annual leave
3d
Logistics Specialist
Ecolab Inc. —Llantrisant
- Full-time
- Microsoft Excel
- Microsoft Office
- Administrative experience
Test Specialist
Marshall of Cambridge (Holdings) Limited —Merthyr Tydfil
- Up to £35,000 a year
- Full-time
- Schematics
- Assembly
- Quality control
Service Engineer (Fire Protection)
Advanced Fire Technologies —Caerphilly
- £34,000 - £42,000 a year
- Full-time
- Customer service
- Analysis skills
- Electrical experience
Quick apply
23h
Adjusting Executive
Sedgwick —Cardiff
- Full-time
- Communication skills
- Employee assistance programme
- Employee discount
8d
Visual Communications Specialist
Arup —Cardiff
- IT
5d
Systems Support Developer / Analyst (Microsoft Dynamics 365)
Cardiff University —Cardiff
- £41,064 - £46,049 a year
- Full-time
- Administrative experience
- University
- IT
- Annual leave
7d
Examiner STE4
Ground Control —Newport
- Full-time
- Hybrid work
- Civil engineering
- First Aid Certification
- Communication skills
- Annual leave
- Life insurance
Quick apply
12d
Senior Vehicle Wrapper & Quality Lead
MS-Group Limited —Cardiff
- £32,000 - £38,000 a year
- Mentoring
- Sick pay
Quick apply
Customer Enablement Specialist
LexisNexis Risk Solutions —Cardiff
- Full-time
- Organisational skills
- APIs
- Communication skills
- Employee assistance programme
- Employee discount
Manufacturing Engineering Manager
Genuit Group —Caerphilly
- Full-time
- Customer service
- Maintenance
- Programmable logic controllers
13d
Head of Engineering Services and Compliance
Cardiff Metropolitan University —Cardiff
- £53,301 - £61,759 a year
- Full-time
- Engineering
- Maintenance
- Analysis skills
- Annual leave
7d
Modeller
Arup —Cardiff
- Engineering
Building Surveyor / Design Technician
Cardiff and Vale University Health Board —Cardiff
- £40,559 - £48,841 a year
- Full-time
- English
Structures Inspector
Edwards Diving Services —Treforest
- £26,500 - £37,000 a year
- Overtime
- Microsoft Word
- AutoCAD
- Civil engineering
Quick apply
9d

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Technical Support Engineer

Advanced Secure Technologies -
Saint Mellons

Quick apply

Job details

Full-time
£26,225 - £29,000 a year

Benefits

On-site parking

Qualifications

Microsoft Windows Server
IIS
Customer service
Microsoft SQL Server
Windows
Administrative experience
IT support
B2B
Software testing
IT
Application support
Root cause analysis
BTEC
Communication skills
A Level

Full job description

Technical Support Engineer – (1st Line Support & General Support)
Location: Cardiff (Office-based, 5 days a week)
Salary: £26,225 - £29,000 DOE + up to £3,000 annual bonus
Start Date: June 2026 - August 2026

Are you organised, technically minded, and eager to build a career in a fast-growing tech company? Join our Support Team and take on a varied and impactful role in our technical support desk. With full training, exposure to in-house software, and long-term development opportunities, this is an ideal step into a dynamic application support career.

What You’ll Do:

Act as a key part of our 1st Line Support Team, resolving technical queries from customers
Assist with investigation and root-cause analysis of 2nd Line tickets
Capture, categorise and escalate software support tickets in line with SLAs
Work closely with our technical and development teams to resolve live issues
Support customer system setup and configuration under guidance
Contribute to product testing, customer feedback and continuous improvement initiatives
Provide excellent levels of service to our customers, communicating effectively and professionally.

Requirements

What We’re Looking For:

Interest or experience in IT support, application support, or operational roles
Confident working with technical systems (training provided)
Comfortable with data handling and Microsoft 365 tools
Excellent communication and customer service skills – extremely important as this is a business-to-business role
Process-driven mindset and attention to detail
Problem-solving approach with the ability to work independently
Technical or IT-related qualifications (e.g. BTEC, HND, A-Level IT, Degree, CompTIA) are beneficial but not essential
Experience with support ticketing systems, SQL Server, Windows Server or IIS is a plus
Strong organisational, attention to detail and administrative skills

Benefits

What We Offer:

£26,225 - £29,000 DOE starting salary + up to £3,000 annual bonus
Full training and structured development plan
Clear progression routes into many other roles in the business, including Senior Technical Support Engineer, Technical Engineering, Account Management, Project Management, Product Management or operations roles
Opportunities to specialise in application support, system configuration, software testing or service delivery
25 days holiday + bank holidays
Bonus scheme and regular incentives
Onsite gym, parking, essentials-stocked kitchen, and team socials
A varied, customer-facing role with real impact and responsibility

If you’re looking for a technical and customer minded individual where you help shape our support service and grow into senior and more specialist roles, apply now – we can’t wait to see what you’ll bring!

Location and hours:
Onsite, Eastern Business Park, St Mellons, Cardiff, Wales.

Min Hours 37.5hrs per week, 8.30am to 5pm Monday to Friday, with up to one hour for lunch.

On Site Working:
We’re an office-based team because our culture thrives on collaboration and hands-on support, especially as we grow quickly and onboard new team members. While we don’t offer fully remote or fixed hybrid work, we’re flexible when life happens – ad hoc home working is always an option.

Diversity & Inclusion:
Advanced Secure Technologies is an equal opportunity employer, proud of our ongoing efforts to foster diversity and inclusion. We welcome applicants from all backgrounds and process your personal data in accordance with our Privacy Notice.

Quick apply

Refine Your Search

technical support specialist jobs in saint mellons, wls

Technical Support Engineer

Technical Support Specialist

L&D Specialist

Internal Technical Sales – HVAC/BMS Distribution, Cardiff

Cyber Security Specialist

Service Desk Analyst

Logistics Specialist

Test Specialist

Service Engineer (Fire Protection)

Adjusting Executive

Visual Communications Specialist

Systems Support Developer / Analyst (Microsoft Dynamics 365)

Examiner STE4

Senior Vehicle Wrapper & Quality Lead

Customer Enablement Specialist

Manufacturing Engineering Manager

Head of Engineering Services and Compliance

Modeller

Building Surveyor / Design Technician

Structures Inspector

I want to receive the latest job alerts for technical support specialist in saint mellons, wls

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