Customer support & client services occupations Work, Jobs in Salford, Gtm (with Salaries)

Helpdesk Operator
Sodexo —Salford
- £12.71 an hour
- Microsoft Word
- Computer literacy
- Continuous improvement
Quick apply
7d
Customer Service Agent - Commercial
Manchester Airport —Manchester
- Communication skills
- Annual leave
- Employee discount
9d
Customer Contact Centre Advisor
Independent Office for Police Conduct —Sale
- £28,665 a year
- Hybrid work
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
14d
Customer Service Advisor
PayStream Accounting Services —Altrincham
- £30,000 a year
- Full-time
- Hybrid work
- Computer literacy
- Salesforce
- Computer skills
- Work from home
Quick apply
Customer Service Advisor
McCann Services Ltd —Salford
- £35,000 a year
- Full-time
- CRM software
- Customer service
- Computer literacy
- Free parking
Quick apply
4d
Client Services Executive
Marketing and Commercialisation Agency —Manchester
- £25,000 - £26,000 a year
- Full-time
- Salesforce
- In-person
- Leadership
- Annual leave
Quick apply
Customer Contact Centre Advisor
Vivify Venues —Manchester
- £26,000 a year
- Weekend availability
- Organisational skills
- Communication skills
- School
Quick apply
Customer Service Representative
Arbour Business Consultancy —Manchester
- £14 - £16 an hour
- Full-time
- Microsoft Word
- In-person
- Leadership
- Free parking
- Health & wellbeing programme
Quick apply
22h
Customer Service Advisor - 12 Week FTC - Remote
Pets at Home —Cheadle
- £25,775.88 a year
- Weekend availability
- Remote
- Computer literacy
- Computer skills
- Communication skills
11h
Service Desk Operator
Sodexo —Salford
- £12.71 an hour
- Microsoft Word
- Computer literacy
- Continuous improvement
Quick apply
7d
Customer Service Advisor
Essential Insurance —Sale
- £26,000 - £32,000 a year
- Full-time
- English
- In-person
- Phone etiquette
- Free parking
- Profit sharing
Quick apply
9d
eCommerce Customer Service Administrator
Scope —Salford
- £13.45 an hour
- Full-time
- Annual leave
- Employee discount
7d
Customer Service Advisor
Open —Manchester
- Full-time
- Hybrid work
- In-person
- Phone etiquette
- AI
Quick apply
2h
Customer Service Advisor
Eakin Healthcare —Manchester
- £26,719.50 a year
- 8 hour shift
- Hybrid work
- Free parking
- Referral programme
Quick apply
8d
Customer Service Advisor - Omnichannel
Haier Europe —Bolton
- £26,479.55 a year
- Weekend availability
- Hybrid work
- Free parking
- Employee assistance programme
Customer Service Agent
JaJa Finance Ltd —Manchester
- £29,000 a year
- Full-time
- Hybrid work
- Financial services
- Communication skills
- Time management
- Annual leave
- Employee assistance programme
Quick apply
Complaints Specialist
carloans 365 —Sale
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Communication skills
- Employee assistance programme
Quick apply
Change of Tenancy Advisor
Clear Business —Sale
- £25,870 - £29,000 a year
- Full-time
- Hybrid work
- CRM software
- Free parking
- Annual leave
Quick apply
Business Support Hub Adviser
Bupa —Salford
- £26,600 a year
- Full-time
- Hybrid work
- Computer skills
- Communication skills
- Time management
- Employee discount
- Gym membership
Quick apply
3h
Partnerships Operations Executive
P2 Growth Ltd —Manchester
- £26,000 - £28,000 a year
- Full-time
- CRM software
- Salesforce
- In-person
Quick apply

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customer support & client services occupations jobs near salford, gtm

Helpdesk Operator

Sodexo -
Salford

Quick apply

Job details

£12.71 an hour
7 days ago

Qualifications

Microsoft Word
Customer service call handling
Inbound customer enquiry call handling
Computer literacy
Continuous improvement
Computer hardware
Data entry
Customer support
Customer interaction
Typing
Communication skills

Full job description

Job Introduction

Helpdesk Operators

Location: 310 Broadway, Salford, M50 2UE

We are looking for a proactive and customer-focused Helpdesk Operators to join our team. This is an excellent opportunity for someone who thrives in a fast-paced environment, enjoys helping others, and takes pride in delivering a high standard of service.

As a key point of contact for customers and suppliers, you will be responsible for responding to calls, emails and messages within agreed service levels, accurately recording information, and ensuring queries are resolved efficiently. The role requires excellent attention to detail, strong communication skills, and a professional and confident telephone manner. You will work closely with colleagues and suppliers to provide outstanding support, escalating issues where appropriate and contributing to continuous service improvement. We are looking for someone who is adaptable, eager to learn, and committed to delivering a positive customer experience in a dynamic and evolving environment.

DBS, BPSS and SC Clearance Requirement: Candidates must be able to successfully pass DBS, BPSS and Security Check (SC) Clearance. To be eligible for SC Clearance, applicants must have resided continuously in the UK for at least the past five years. Any offer of employment will be subject to satisfactory completion of all required security vetting and clearance checks.

Key Responsibilities:

Accurately record caller details, issues, and severity levels, ensuring Team Leaders are informed of any situations that may escalate.
Work in line with established processes and procedures.
Respond promptly and efficiently to incoming calls, emails, and messages in accordance with client service levels.
Demonstrate strong attention to detail when gathering and inputting information.
Maintain a clear, professional, and confident telephone manner.
Deliver a high level of customer and supplier satisfaction, using logic and common sense to resolve queries and escalating issues when required.
Attend training and coaching sessions and apply any updates to duties, methods, working hours, or procedures.
Identify potential areas for improvement and report them to the Team Leader.
Remain flexible and adaptable to change within the role.

Essential Skills & Experience:

Ability to build productive relationships with customers and suppliers.
Basic understanding of computer hardware, peripherals, and applications (e.g., networks, shared files/folders, report creation).
Confident keyboard and data‑entry skills.
Basic proficiency in Microsoft Word and Excel.

Sodexo’s Business Support segment sits at the heart of our organisation, providing the essential services that keep our operations running smoothly and efficiently. As a central function, Business Support brings together a diverse range of specialist teams - including our technology and digital services - to deliver the systems, processes and expertise that enable Sodexo to thrive.

From driving innovation to ensuring seamless administrative, commercial and operational support, the Business Support segment plays a critical role in strengthening performance across all parts of the business. Joining this segment means becoming part of a collaborative, solutions‑focused environment where your work directly contributes to the success of our people, our clients and the communities we serve.

For further details regarding our Sodexo benefits please see attached.

Ready to be part of something greater? Apply today!

About The Company

At Sodexo, our purpose is to create a better everyday for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

We're all about building a workplace for the future, we believe in equal opportunities, and we celebrate diversity. We’re an inclusive workplace, where everyone is welcome, everyone can be natural, and be the best versions of themselves. We recognise that we’re on a journey with regards to diversity and inclusion and would therefore welcome applications for candidates from underrepresented backgrounds.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.

Quick apply

Refine Your Search

customer support & client services occupations jobs in salford, gtm

Helpdesk Operator

Customer Service Agent - Commercial

Customer Contact Centre Advisor

Customer Service Advisor

Customer Service Advisor

Client Services Executive

Customer Contact Centre Advisor

Customer Service Representative

Customer Service Advisor - 12 Week FTC - Remote

Service Desk Operator

Customer Service Advisor

eCommerce Customer Service Administrator

Customer Service Advisor

Customer Service Advisor

Customer Service Advisor - Omnichannel

Customer Service Agent

Complaints Specialist

Change of Tenancy Advisor

Business Support Hub Adviser

Partnerships Operations Executive

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