Aftersales manager Work, Jobs in Salisbury, Wil (with Salaries)

Commercial Aftersales Co-ordinator
Salisbury Glass Commercial Ltd —Salisbury
- Up to £28,000 a year
- Full-time
- Organisational skills
- In-person
- Communication skills
Quick apply
9d
Resolution Team Lead
B&Q —Eastleigh
- £36,000 - £40,000 a year
- Part-time
- Hybrid work
- Continuous improvement
- Recruiting
- Training & development
- Annual leave
- Employee assistance programme
7d
Aftersales Support
Audience Systems —Westbury
- Full-time
- Microsoft Word
- Data entry
- In-person
- Work from home
- Life insurance
Quick apply
2d
Service Advisor- Harwoods Southampton Audi
Harwoods Group —Eastleigh
- £28,571 - £38,171 a year
- Overtime
- In-person
- Communication skills
- Mechanical knowledge
- Health & wellbeing programme
- Annual leave
Quick apply
2d
People Advisor
Rygor Group Ltd —Westbury
- £30,000 a year
- Full-time
- Microsoft Office
- Human resources
- Organisational skills
- Health & wellbeing programme
- Annual leave
Warranty Administrator
Snows Group —Bournemouth
- £32,000 a year
- Full-time
- Employee assistance programme
- Referral programme
Quick apply
Master Technician
Snows Group —Salisbury
- £37,000 - £52,000 a year
- Part-time
- Customer service
- Computer literacy
- English
People Advisor (trainee)
Rygor Group Ltd —Westbury
- £12.71 an hour
- Part-time
- Microsoft Office
- Organisational skills
- Communication skills
- Health & wellbeing programme
- Annual leave
Valeter/Driver
Honda of Bourenmouth —Poole
- Up to £30,000 a year
- Full-time
- Customer service
- In-person
- Time management
- Free parking
Quick apply
PDI Technician
Rygor Auto —Westbury
- £15.00 - £17.50 an hour
- Overtime
- Health & wellbeing programme
- Annual leave
Technician
Rygor Auto —Westbury
- Up to £18 an hour
- Overtime
- Health & wellbeing programme
- Annual leave
HGV Technician
Rygor Service Solutions —Southampton
- £19.50 an hour
- Overtime
- Health & wellbeing programme
- Annual leave

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Resolution Team Lead
B&Q —Eastleigh
Maintain separation between operational resolution and corporate complaint handling, while ensuring customers and stores experience one joined-up B&Q response.
£36,000 - £40,000 a year
7d
Customer Service & Experience Team Leader
Fexco Property Services —Salisbury
Ensure customers receive professional, efficient and empathetic service. Monitor individual and team KPIs carrying out call/digital audits and providing…
Quick apply

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Commercial Aftersales Co-ordinator

Salisbury Glass Commercial Ltd
Salisbury

Quick apply

Job details

Full-time
Up to £28,000 a year
9 days ago

Benefits

Employee mentoring programme
Company pension
Company events

Qualifications

Stakeholder collaboration
Stakeholder liaison
Process improvement
Microsoft Office Suite
Complaint handling
Organisational skills
Customer interaction
Communication skills
ProCore
Time management

Full job description

Job Overview
As the Commercial Aftersales Co-ordinator, you will play a key role in delivering an exceptional customer experience across all Commercial Aftersales activities. Working closely with the Project Management Team, you will help ensure customer expectations are effectively managed and that any outstanding issues are resolved promptly and efficiently.

This role requires excellent planning, organisational, and communication skills, along with the ability to build strong relationships with customers, internal teams and external partners. You will be proactive, detail-orientated, and confident in driving positive change while supporting colleagues to achieve best possible outcomes for customers.

Responsibilities

Support the Commercial Project Team in improving processes to enhance efficiency, service, delivery and profitability.
Coordinate with external aftersales partner to plan and schedule aftersales works in line with company standards and targets.
Create, manager, and monitor jobs within the Procore system.
Assist with customer complaints, ensuring issues are resolved promptly and satisfactorily.
Act as a key point of contact for customers, responding to enquiries and escalating technical issues where required.
Maintain accurate records and documentation, identifying opportunities to improve reporting and workflows.
Track NCRs, manage supporting imagery, provide regular customer updates, and prepare management reports.
Support initiatives to reduce snagging issues through effective scheduling and effective customer communication.

Experience

Proficient in Microsoft Office and other business systems.
Strong organisational and time management skills, with the ability to prioritise a varied workload.
Excellent verbal and written communication skills.
Ability to work effectively in a fast-paced environment and meet deadlines.
Strong attention to detail and commitment to maintaining high standards.
A collaborative team player with strong interpersonal skills.
Proactive, adaptable, and resourceful approach to problem-solving.
Confident in building relationships, influencing others, and gaining commitment to actions and outcomes.

Job Type: Full-time

Pay: Up to £28,000.00 per year

Benefits:

Company events
Company pension
Employee mentoring programme

Experience:

customer service / aftersales: 1 year (required)
administration: 1 year (preferred)

Work Location: In person

Quick apply

Refine Your Search

aftersales manager jobs in salisbury, wil

Commercial Aftersales Co-ordinator

Resolution Team Lead

Aftersales Support

Service Advisor- Harwoods Southampton Audi

People Advisor

Warranty Administrator

Master Technician

People Advisor (trainee)

Valeter/Driver

PDI Technician

Technician

HGV Technician

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