customer experience advisor Work, Jobs in salisbury, wil (with Salaries)

Customer Service Advisor
Fexco Property Services —Salisbury
- Part-time
- Microsoft Word
- Microsoft Excel
- Management
- Flexible schedule
Quick apply
Sales - Sales Advisor - UK
New Look —Salisbury
- Part-time
- Microsoft Word
14d
Service Advisor - Toyota
Snows Group —Salisbury
- £27,000 - £36,000 a year
- Full-time
- Driving
- IT
- Employee assistance programme
- Referral programme
Quick apply
Personal Assistant and Administration Lead
Salisbury NHS Foundation Trust —Salisbury
- £28,392 - £31,157 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Employee discount
Customer Service Advisor
Rooster Financial Services Ltd —Winchester
- £24,420 - £26,000 a year
- Full-time
- Hybrid work
- English
- Data entry
- Phone etiquette
- Free parking
Quick apply
2d
Retail Sales Advisor - 20 Hours
DFS —Salisbury
- £12.71 an hour
- Sales
- Employee assistance programme
- Employee discount
Quick apply
8d
Sales Advisor
Crew Clothing Salisbury —Salisbury
- Part-time
- Customer service
- IT
- Communication skills
- Referral programme
Quick apply
9h
Technical Sales Advisor
Burlen Ltd —Salisbury
- £28,337.36 a year
- Full-time
- CRM software
- Sales
- Customer service
- Free parking
- Health & wellbeing programme
Quick apply
3d
Bradbeers Salisbury - Estee Lauder Beauty Advisor - Part Time 15 hours per week
Estee Lauder —Salisbury
- Part-time
- Customer service
Customer Contact Advisor
Abri —Eastleigh
- £29,386.26 a year
- Full-time
3d
Customer Service Advisor (GPR)
South Western Railway —Southampton
- £25,500 - £28,827 a year
- Full-time
- Customer service
- IT
- Communication skills
- Employee discount
Retail Sales Advisor - Southampton
Sky —Southampton
- £28,177 a year
- Weekend availability
- Employee discount
Customer Service Advisor – Student Accommodation
Student Roost —Bournemouth
- £13.95 an hour
- Full-time
- Sales
- Microsoft Office
- Communication skills
Quick apply
NHS 111 Health Advisor
Dorset HealthCare University NHS Foundation Trust —Ferndown
- £25,760 - £27,476 a year
- Full-time
- English
- IT
- Communication skills
10d
Trainee HGV Workshop ATF Administrator & Customer Service Advisor
Scott Shearing Vehicle Repairs Ltd —Wimborne
- From £30,420 a year
- Full-time
- Customer service
- Organisational skills
- In-person
- Free parking
Quick apply
7d
Longines Customer Care Advisor
The Swatch Group (UK) Limited —Southampton
- Full-time
- Customer service
- Microsoft Office
- IT
4d
Stores Operator
Callen-Lenz —Salisbury
- From £30,000 a year
- Full-time
- Microsoft Excel
- Travel
- Organisational skills
- Annual leave
9d
Customer Experience Advisor | S1 | Retail Banking | Southampton Branch
A01 Santander UK plc —Southampton
- £25,000 - £31,579 a year
- Full-time
- Customer service
- Banking
Customer Service Advisor
Connells Group —Southampton
- Full-time
- Customer service
- Communication skills
Quick apply
3d
Customer Services Advisor
Halfords —Bournemouth
- £11.05 - £12.91 an hour
- Part-time
- Sales
- Customer service
- Employee assistance programme
- Employee discount
1d

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customer experience advisor jobs near salisbury, wil

Customer Service Advisor

Fexco Property Services
Salisbury

Quick apply

Job details

Part-time

Benefits

Flexible schedule

Qualifications

Microsoft Word
Microsoft Excel
Management
Customer service
Zendesk
Organisational skills
Leadership
Communication skills

Full job description

Job Title: Customer Service Advisor

Company: Fexco Property Services

Location: Salisbury

Type of Employment: Permanent, Full-Time or Part-Time (Flexible hours between 8:45-5:15) Hourly rate.

Introducing Fexco Property Services:

The Group currently consists of multiple property management brands, delivering property management services to over 100,000 homes across England and Wales. Our colleagues work on customer and client facing roles, as well as many other varied roles and skillsets, in a diverse, growing, and dynamic organisation and sector. We operate from multiple office locations throughout the UK, and we are part of the multi-national Fexco group, with products and services spanning multiple sectors and geographies internationally. For further information, please view our website: www.fexcopropertyservices.co.uk/

About this Role:

We’re seeking an enthusiastic Customer Service Advisor to join our busy Customer Service & Experience Team based at our Head Office in Salisbury. Working as part of our Front Line Customer Service Team you'll be our customers first point of contact, responding to contacts via telephone, email and customer portals initially with other contact channels planned to go live later in the year.

Some Responsibilities and Goals you’ll own:

Working as part of a team, across all brands within the group, to ensure customer contacts are handled within the company service level agreements and to the highest standard.
Escalating contacts that require specialist support as appropriate.
Liaising with Property Managers regarding account queries from clients.
Completing full and comprehensive call logs and notes
Negotiating payment plans for property owners and bi-monthly payment reconciliations to ensure payments are made.
Updating of accounts information on various systems
Perform office management duties including managing post, ordering supplies, booking meeting rooms, and assisting with reception duties when required
Manage administration inboxes, responding to messages and working with other functions to gather information where appropriate
Conduct mail merges and assist with ad hoc administrative tasks and reports.
Log complaints and facilitate the complaints process.
Any other reasonable duties as requested by the Leadership Team

Essential Skills:

A desire to help customers and deliver a high standard of customer assistance.
Previous customer service/administration experience.
Good level of proficiency with Microsoft Word and Excel.
Excellent communication skills, both verbal and written.
A confident and assured telephone manner.
Multi-mailbox management experience.
Exceptional organisational skills and ability to work to deadlines.
An effective and enthusiastic team player.
Self-motivated and target driven.
Strong attention to detail and high level of accuracy.
Ability to work on your own initiative.
Capable of working under pressure during busy periods.
Experience of high-volume of daily calls and emails.
Reliable with excellent timekeeping

Bonus Skills:

Experience of using QUBE system.
Experience with Webchatand knowledge of Zendesk

Fexco is an equal opportunities employer and is proud to foster a work environment where our people are supported and encouraged to be themselves. We welcome applicants of all backgrounds and sections of society and each application is given fair consideration.

BACK TO ALL VACANCIES

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Refine Your Search

customer experience advisor jobs in salisbury, wil

Customer Service Advisor

Sales - Sales Advisor - UK

Service Advisor - Toyota

Personal Assistant and Administration Lead

Customer Service Advisor

Retail Sales Advisor - 20 Hours

Sales Advisor

Technical Sales Advisor

Bradbeers Salisbury - Estee Lauder Beauty Advisor - Part Time 15 hours per week

Customer Contact Advisor

Customer Service Advisor (GPR)

Retail Sales Advisor - Southampton

Customer Service Advisor – Student Accommodation

NHS 111 Health Advisor

Trainee HGV Workshop ATF Administrator & Customer Service Advisor

Longines Customer Care Advisor

Stores Operator

Customer Experience Advisor | S1 | Retail Banking | Southampton Branch

Customer Service Advisor

Customer Services Advisor

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