technical advisor Work, Jobs in salisbury, wil (with Salaries)

Technical Sales Advisor
Burlen Ltd —Salisbury
- £28,337.36 a year
- Full-time
- CRM software
- Sales
- Customer service
- Free parking
- Health & wellbeing programme
Quick apply
2d
Technical Security Advisor
Procode Technology Limited —Eastleigh
- £60,000 a year
- Hybrid work
- Annual leave
- Employee assistance programme
Jointers
SSE —Salisbury
- £34,749 - £50,000 a year
- Overtime
- Customer service
- In-person
- Hand tools
- Employee discount
UAS Technical Lead
Callen-Lenz —Salisbury
- £65,000 - £75,000 a year
- Full-time
- Hybrid work
- Military
- Engineering
- Master's degree
- Annual leave
Stores Operator
Callen-Lenz —Salisbury
- From £30,000 a year
- Full-time
- Microsoft Excel
- Travel
- Organisational skills
- Annual leave
7d
Security Guard
Callen-Lenz —Salisbury
- £30,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Annual leave
Bradbeers Salisbury - Estee Lauder Beauty Advisor - Part Time 15 hours per week
Estee Lauder —Salisbury
- Part-time
- Customer service
Cyber Software Engineer
Roke Manor Research Limited —Romsey
- Linux
Uncrewed Aircraft Pilot
Callen-Lenz —Salisbury
- Full-time
- Engineering
- Maintenance
- Master's degree
- Annual leave
Production Planner
Callen-Lenz —Salisbury
- £35,000 - £40,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Annual leave
Parts Advisor- Harwoods Southampton Audi
Harwoods Group —Eastleigh
- £30,000 - £35,000 a year
- Full-time
- In-person
- Health & wellbeing programme
- Annual leave
Quick apply
1d
Parts Advisor - VOLVO
Snows Group —Southampton
- £27,000 - £33,000 a year
- Full-time
- English
Data Analyst Higher Apprenticeship
SSE —New Forest
- £26,239 - £37,000 a year
- Call to connect
- Computer Science
- Customer service
- Engineering
- Employee discount
6d
Compliance and Engineering Manager
Hampshire County Council —Winchester
- £65,895 - £73,902 a year
- Hybrid work
- Construction
- Communication skills
- Annual leave
- Employee assistance programme
Infrastructure Consultant
Hampshire County Council —Winchester
- £40,643 - £45,077 a year
- Hybrid work
- Azure
- Scripting
- IT
12d
HSE Advisor - Property Services
SNG (Sovereign Network Group) —Hurn
- £39,000 - £47,000 a year
- Full-time
- Travel
2d
Propulsion Engineer
Callen-Lenz —Salisbury
- £45,000 - £50,000 a year
- Full-time
- Hybrid work
- Engineering
- Travel
- Organisational skills
- Annual leave
Senior Information Security Officer
Vitality —Bournemouth
- Agile
- Leadership
- Communication skills
14d
Buyer
Callen-Lenz —Salisbury
- £35,000 - £45,000 a year
- Full-time
- Hybrid work
- Travel
- Communication skills
- Negotiation
- Annual leave
IT Business Systems Manager
Callen-Lenz —Salisbury
- From £65,000 a year
- Full-time
- Hybrid work
- Computer Science
- DevOps
- Engineering
- Annual leave
8d

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Technical Sales Advisor

Burlen Ltd -
Salisbury

Quick apply

Job details

Permanent | Full-time
£28,337.36 a year
2 days ago

Benefits

Free parking
Casual dress
Health & wellbeing programme
Cycle to work scheme
Company pension
Company events
Employee discount
Bereavement leave
Referral programme
On-site parking

Qualifications

CRM software
Sales
Customer service
Maintenance
Mentoring
Organisational skills
IT
Communication skills
Mechanical knowledge
Technical sales

Full job description

Are you looking to work for a successful family business, which is an established manufacturer in the Classic Automotive sector? Come and join the team at Burlen Ltd!

Burlen is committed to supporting the successful candidate through a comprehensive training and development programme. Full training will be provided on our products, systems, restoration services, and customer service processes. The programme includes structured onboarding, hands-on product training, mentoring from experienced team members, and ongoing development to build technical knowledge and confidence within the role.

Previous experience in a similar role is beneficial; however, candidates with a strong interest in automotive engineering, excellent customer service skills, and a willingness to learn will be fully supported in developing the knowledge required to succeed.

Job Purpose:

To provide exceptional customer service and technical support to retail and trade customers, ensuring accurate order processing, effective product advice, and the promotion of Burlen products and services. The role requires a strong understanding of automotive and mechanical components, excellent communication skills, and a commitment to delivering a high-quality customer experience.

Key Responsibilities:

Customer Service & Sales:

Respond promptly and professionally to customer enquiries via telephone, email, and other communication channels.
Provide technical advice and product guidance to retail and trade customers, supporting informed purchasing decisions.
Promote relevant products, upgrades, and alternative solutions to maximise sales opportunities and customer satisfaction.
Advise customers on restoration services, product availability, lead times, and returns procedures.
Maintain a high standard of customer service at all times.

Order Processing:

Accurately enter customer orders onto the company computer system.
Process customer orders efficiently through to completion.
Proactively communicate any order delays, stock shortages, or unavailable parts to customers.
Ensure all customer records and order information are maintained accurately.

Technical Support:

Develop and maintain detailed knowledge of Burlen products and services.
Provide technical assistance and troubleshooting support where appropriate.
Support and assist Sales Assistants in developing product and mechanical knowledge.
Liaise with the Marketing Department regarding technical information, product data, and customer feedback.

Internal Communication:

Transfer customer enquiries to the appropriate department when required.
Adhere to office procedures and workflow schedules relating to work passed to the Warehouse.
Escalate significant customer issues or concerns to the Customer Service Manager promptly.

General Duties:

Assist other departments during periods of increased workload.
Report unsafe working practices, hazards, or faulty equipment immediately.
Comply with all company policies, procedures, and terms and conditions of employment.

Knowledge, Skills & Experience:

Previous experience in a customer service, sales, or technical support environment.
Strong mechanical aptitude and understanding of automotive components.
Excellent verbal and written communication skills.
Ability to explain technical information clearly to customers with varying levels of knowledge.
Good IT skills and experience using order processing or CRM systems.
Strong organisational skills and attention to detail.
Ability to prioritise workload and work effectively in a fast-paced environment.

Desirable:

Experience within the automotive, engineering, classic vehicle, or parts supply industry.
Knowledge of carburettors, fuel systems, or restoration services.
Experience training or mentoring colleagues.

Key Performance Indicators (KPIs):

Prompt answering of incoming telephone calls with minimal abandoned calls.
Accurate and efficient processing of customer orders.
Achievement and maintenance of high customer service standards.
Timely and accurate response to customer emails and enquiries.
Effective escalation of issues requiring management attention.
Successful identification of upselling and cross-selling opportunities.
Maintenance of product knowledge and technical competence.
Positive customer feedback and resolution of customer enquiries.

Qualifications:

GCSEs (or equivalent) including English and Mathematics.

Desirable:

Technical, automotive, engineering, or mechanical qualification.
Customer service or sales-related qualifications

Pay: £28,337.36 per year

Benefits:

Bereavement leave
Casual dress
Company events
Company pension
Cycle to work scheme
Employee discount
Free parking
Health & wellbeing programme
On-site parking
Referral programme

Experience:

Technical sales: 1 year (preferred)

Work Location: In person

Quick apply

Refine Your Search

technical advisor jobs in salisbury, wil

Technical Sales Advisor

Technical Security Advisor

Jointers

UAS Technical Lead

Stores Operator

Security Guard

Bradbeers Salisbury - Estee Lauder Beauty Advisor - Part Time 15 hours per week

Cyber Software Engineer

Uncrewed Aircraft Pilot

Production Planner

Parts Advisor- Harwoods Southampton Audi

Parts Advisor - VOLVO

Data Analyst Higher Apprenticeship

Compliance and Engineering Manager

Infrastructure Consultant

HSE Advisor - Property Services

Propulsion Engineer

Senior Information Security Officer

Buyer

IT Business Systems Manager

I want to receive the latest job alerts for technical advisor in salisbury, wil

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