Operations agent Work, Jobs in Saltaire, Wyk (with Salaries)

Representative Customer Services
DRiV Incorporated —Bradford
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Sales
- Customer service
- English
- Sick pay
Quick apply
1d
Export Airfreight Coordinator
MAPCARGO INTERNATIONAL LTD —Bradford
- £30,000 - £33,000 a year
- Full-time
- Microsoft Outlook
- Customer service
- Microsoft Office
- Health & wellbeing programme
- Life insurance
Quick apply
7d
Revenue Protection Officer
United Gas and Power —Guiseley
- Monday to Friday
- Hybrid work
- Microsoft Office
- Analysis skills
- IT
- Annual leave
Quick apply
Administrative officer/letting agent
jmail assets —Bradford
- £28,000 - £29,000 a year
- Full-time
- Customer service
- Microsoft Office
- In-person
Quick apply
Representative Customer Service
DRiV —Bradford
- Sales
- Customer service
- English
4d
Ocean Operator
Rhenus SE & Co. KG —Bradford
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Free parking
- Employee assistance programme
Helpdesk & Operations Coordinator
One Space Facilities Management —Leeds
- £27,000 - £30,000 a year
- Full-time
- Maintenance
- Microsoft Office
- Administrative experience
Quick apply
8d
Business Development & Procurement Officer
Cedar Care Group —Bradford
- £25,420 - £30,000 a year
- Full-time
- Microsoft Office
- Presentation skills
- Organisational skills
Quick apply
11d
Operations Support Agent
FedEx EU —Bradford
- £14.02 an hour
- Part-time
- Communication skills
- Employee assistance programme
Field Engineer Manager
Vishay Precision Group —Shipley
- Full-time
- Microsoft Powerpoint
- Management
- English
- Free parking
- Annual leave
Quick apply
Dispatch Agent (Operations) - PART TIME - UK
Swissport International AG —Leeds
- £12.91 an hour
- Part-time
- Organisational skills
- Communication skills
- Free parking
- Employee assistance programme
4h
Deputy Box Office Manager (Theatres)
City of Bradford Metropolitan District Council —Bradford
- £28,142 - £31,022 a year
- Weekend availability
- Leadership
Delivery Manager (Service Quality and Insight) 12 month FTC
Christians Against Poverty —Bradford
- From £32,490 a year
- Full-time
- Hybrid work
- Management
- Leadership
- Flexitime
- Employee discount
12d
Legal Assistant
Smart Law Solicitors —Huddersfield
- From £12.21 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
Multichannel Cx Agent
Vintage.com —Morley
- £26,250 a year
- Full-time
Quick apply
Senior Expansion Manager UK
Fastned —Leeds
- Full-time
- Hybrid work
- Bachelor's degree
- Travel
- IT
Service Delivery Executive (Road)
Ligentia —Leeds
- Full-time
- Communication skills
- Negotiation
14d
Senior Data Engineer
Link Scheme Ltd —Harrogate
- £50,000 - £60,000 a year
- Full-time
- Hybrid work
- Azure
- SQL
- Python
- Free parking
- Health & wellbeing programme
Quick apply
Guest Service Agent - Casual
Radisson Hotel Group —Leeds
- £12.71 an hour
- Part-time
- Hotel
- Communication skills
- Employee discount
Quick apply
Technology Analyst - Operations (UK Remote)
Turnitin, LLC —Leeds
- Full-time
- Remote
- SQL
- AWS
- No degree
- Annual leave
Quick apply

I want to receive the latest job alerts for operations agent in saltaire, wyk

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Representative Customer Services

DRiV Incorporated -
Bradford

Quick apply

Job details

Permanent | Full-time
£30,000 - £35,000 a year
1 day ago

Benefits

Company pension
Sick pay
On-site parking

Qualifications

Sales
Customer service
SAP
GCSE
English
Microsoft Office

Full job description

Role purpose:

To provide exceptional customer service and quality sales support to the UK & Nordics customer base and all wider business functions, supporting the CS Team Leader in the efficient management of all daily operations within the Customer Services department.

Key role overview:

End-to-end management of the entire order to shipment process, including customer order and delivery follow-up and all relevant administration.
Engage with customers to provide a positive, quality Sales experience in all circumstances.
Closely collaborate with Sales department and across all business functions both locally and centrally.
Promote a high level of customer satisfaction and quality of service.
Provide quality and proactive support to both internal and external customers.

Responsibilities:

End-to-end management of the OTS (order to shipment) process.
Daily contact/liaison with customers and sales team.
Daily contact/liaison with traffic department and carriers, closely following up issues affecting customer delivery.
Ensure daily log-in & consistent availability on cloud-based, interactive telephony system (Fuze).
Process customer pricing approval requests (PAR) and action/follow up within appropriate departments.
Set up/process new customer accounts (or implement changes to existing accounts) and business approval forms in conjunction with Master Data team.
Provide customer and internal reports as and when required.
Update and maintain all customer records in conjunction with Master Data.
Promote & follow-up electronic ordering (Teccom/EDI).
Support in processing customer invoicing & resolution of queries as appropriate.
Review and update packing/shipping instructions.
Maximize shipments and improve availability where possible.
Proactive resolution of CS/delivery/billing complaints through liaison with appropriate depts. and follow up (escalation to Team Leader where necessary).
Follow-up proactively with material and delivery issues, ensuring high level of customer focus.
Interface with credit department and all other departments.
Meet forecast pressure.
Initial point of contact for all first-level customer complaints and queries.
Follow all procedures according to corporate guidelines (in a timely manner).
Provide documents whenever necessary/as required for audit purposes.
Work closely with the DC and manage stock levels and delivery dates.

Requirements:

Minimum/Essential: GCSE or equivalent in math’s and English grade C and above.
Previous experience in a customer service/admin environment (essential).
High level of written and spoken English (essential).
Good working knowledge of MS Office (essential).
Willingness to participate in ongoing training and development of skills and service in line with ever changing business requirements (essential).
Genuine passion for Customer Service.
The ability to be able to liaise confidently with customers and internal stakeholders (Internal: all departments / External: customers, agents, forwarders, and others when required).
SAP knowledge and experience (highly desirable).
Automotive industry experience (advantageous).
Automotive industry experience would be advantageous.

Job Types: Permanent, Full-time

Pay: £30,000.00-£35,000.00 per year

Benefits:

Company pension
On-site parking
Sick pay

Work Location: Hybrid remote in Bradford BD7 1NQ

Quick apply

Refine Your Search

operations agent jobs in saltaire, wyk

Representative Customer Services

Export Airfreight Coordinator

Revenue Protection Officer

Administrative officer/letting agent

Representative Customer Service

Ocean Operator

Helpdesk & Operations Coordinator

Business Development & Procurement Officer

Operations Support Agent

Field Engineer Manager

Dispatch Agent (Operations) - PART TIME - UK

Deputy Box Office Manager (Theatres)

Delivery Manager (Service Quality and Insight) 12 month FTC

Legal Assistant

Multichannel Cx Agent

Senior Expansion Manager UK

Service Delivery Executive (Road)

Senior Data Engineer

Guest Service Agent - Casual

Technology Analyst - Operations (UK Remote)

I want to receive the latest job alerts for operations agent in saltaire, wyk

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected