Technical support occupations Work, Jobs in Samlesbury, Lan (with Salaries)

IT Support
CIS Worldwide Ltd —Broughton
- £2,200 - £2,500 a month
- Temporary
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
17h
Customer Support & IT Advisor
James Hall & Co Ltd —Preston
- Weekend availability
- Software troubleshooting
- Customer service
- Communication skills
- Free parking
- Annual leave
Quick apply
2d
Mobile techbar support engineer
CIS Worldwide Ltd —Broughton
- £2,100 - £2,500 a month
- Temporary
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
17h
IT Support Technician
Just Tech IT Ltd —Leigh
- £27,000 - £31,000 a year
- Full-time
- Hybrid work
- Azure
- Customer service
- Windows
- Work from home
Quick apply
3rd Line Support Engineer
MCS Group —Ormskirk
- From £45,000 a year
- 8 hour shift
- Continuous improvement
- In-person
- Free parking
- Work from home
Quick apply
Desktop Support Technician
Allied Pharmacies —St Helens
- Full-time
- Communication skills
Quick apply
IT Desktop Support
Axiom Technologies —Clitheroe
- Part-time
- Computer Science
- Windows
- Microsoft Office
- Flexible schedule
IT Support Technician
National Care Group —Accrington
- Up to £36,000 a year
- Hybrid work
- Azure
- Customer service
- Travel
- Paid training
- Referral programme
Quick apply
Technical Support Advisor
Chiptech International —Lancaster
- £25,000 - £30,000 a year
- CRM software
- Microsoft Excel
- Data analysis skills
- Annual leave
- Sick pay
6d
IT Field & Helpdesk Technician
Centra Systems Ltd —Preston
- £26,000 - £29,000 a year
- Full-time
- Hybrid work
- Azure
- Windows
- SharePoint
- Work from home
Quick apply
10d
NX CAD Support Engineer
BAE Systems —Warton
- From £51,772 a year
- CAD
- Continuous improvement
- Communication skills
1d
IT Support Technician
Sports Tours International —Warrington
- £24,500 - £28,000 a year
- Full-time
- Azure
- Customer service
- Windows
- Free parking
- Gym membership
Quick apply
3d
Systems Engineer 1st Line
Blackburn with Darwen Council —Blackburn with Darwen
- £25,583 - £26,824 a year
- Full-time
- Software troubleshooting
- Customer service
- Continuous improvement
9d
Service Desk Analyst (2nd Line)
FluidOne —Chorley
- Full-time
- Customer service
- Travel
- Communication skills
- Employee assistance programme
Regional Field Engineer
OCU Group —Preston
- Full-time
- Microsoft Access
- Management
- Customer service
Quick apply
Desktop Support technician
Amentum —Risley
- Full-time
- SharePoint
- Linux
- Python
- Employee stock purchase plan
- Annual leave
3d
Local IT Support Technician
Fieldfisher —Manchester
- Full-time
- IT
- In-person
- Communication skills
13d
Cisco Technical Success Manager
Softcat —Manchester
- Hybrid work
- Sales
- Travel
- Organisational skills
- Flexible schedule
DIGITAL SUPPORT TECHNICIAN APPRENTICE
Lancashire County Council —Burnley
- £8 an hour
- Part-time
- IT
- Communication skills
- School
IT Engineer
Scorpion Automotive —Chorley
- £38,000 a year
- Full-time
- Azure
- Computer networking
- SharePoint
- Free parking
- Employee discount
Quick apply
2d

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technical support occupations jobs near samlesbury, lan

IT Support

CIS Worldwide Ltd -
Broughton

Quick apply

Job details

Temporary
£2,200 - £2,500 a month
17 hours ago

Qualifications

Microsoft Word
Driving Licence
Microsoft Excel
Microsoft Outlook
Customer service
English
Windows
Microsoft Office
ServiceNow
IT
Customer support
Communication skills
Active Directory

Full job description

Desk side Level 2 Role (Desktop Technician)

This position assists staff with technical support of desktopPCs/Laptops, applications, and related technology, along with providing a high level of customer satisfaction. Support includes specification, installation, and testing of computer systems and peripherals within established standards and guidelines. Activities require interaction with application software and operating systems to diagnose and resolve unique, non-recurring problems.

· Must have a full UK driving licence and willing to travel.

Main Responsibilities include:

§ Accurately testing, identifying, preparing, repairing, resolving, and documenting end user technical issues relating to Desktop support. Devices include, but not limited to Desktop PC, Micro PC, Thin Client, Laptop, Tablet, Smartphone, Printers, MFDs, and basic network connectivity.

§ Hands on role, expected to provide 2nd line IT support to the business community ensuring that all requirements are met within agreed service level agreement

§ To provide infrastructure administration functions

§ Providing on-site cover as part of a shift arrangement

§ Support inline with contracted business working hours

§ Provide site support in remote offices when required

§ Being prepared to work out of hours when required

§ Troubleshooting and resolving software issues; reimaging computers/hard drives Backing up and restoring settings and associated systems administration activities

§ Taking ownership of issues through to resolution on all appropriate requests

§ Categorize and prioritize end user support requests and service requests by utilizing a Customer ticketing system to track tickets and provide up-to-date status and information

§ Ensuring regular customer interaction to adhere with update SLA’s and high levels of customer service

§ Providing daily ticket updates to ensure users are fully updated on updates

§ Move equipment associated with service requests, inline with health and safety guidelines

§ Performing asset inventory activities as needed

§ End user training and guidance on the use of hardware and software

§ Recommends and / or performs upgrades to end user devices

§ This position requires the ability to work in a BAU and / or project-based environment requiring flexibility and teamwork

§ Performs other duties as assigned

Technical Skills:

§ Excellent skills in user IT infrastructure – Desktops, Laptops, Printers, Handhelds, Smartphone etc.

§ Strong technical skills in Microsoft Windows 10, Office 365, Teams, Google, Service Now and other well known applications

§ Administration experience of MS Active Directory users & groups, policies, and management concepts

§ Effective communication by Engineer in English and local languages is mandatory

Business Skills:

§ Ability to interact with customers to ensure that the service is polite, efficient, and responsive service is provided

§ A self-starter with ability to work on their own initiative

To work through issues analytically to a successful conclusion
An individual with a minimum of 3 year’s experience

Desired Experience:

§ At least 4+ years of experience in the field or in a related area required

§ Prior experience on Desktops, Workstations, Notebooks and Printers

§ Collaboration experience including remote control of PCs and video conferencing knowledge

§ Deliverables to include ensuring the proper levels of run and maintain support and hands-on assistance for IT infrastructure projects /upgrades (workstations)

§ Strong Microsoft Office skills (Outlook, Word, and Excel)

§ Thorough understanding of Outlook's calendaring tool. Teams workings.

§ Strong customer service skills

§ Ability to provide consistent, excellent customer support to entire staff, representing a variety of personalities and management levels

§ Strong written and verbal communication skills (English being the local language)

§ Must be detail oriented and self-motivating

§ Background security check required

Pay: £2,200.00-£2,500.00 per month

Work Location: In person

Quick apply

Refine Your Search

technical support occupations jobs in samlesbury, lan

IT Support

Customer Support & IT Advisor

Mobile techbar support engineer

IT Support Technician

3rd Line Support Engineer

Desktop Support Technician

IT Desktop Support

IT Support Technician

Technical Support Advisor

IT Field & Helpdesk Technician

NX CAD Support Engineer

IT Support Technician

Systems Engineer 1st Line

Service Desk Analyst (2nd Line)

Regional Field Engineer

Desktop Support technician

Local IT Support Technician

Cisco Technical Success Manager

DIGITAL SUPPORT TECHNICIAN APPRENTICE

IT Engineer

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