Insight manager Work, Jobs in Sandhurst, Ham (with Salaries)

Customer Success Advisor
LRG —Camberley
- Up to £30,000 a year
- Monday to Friday
- Data analysis skills
- Analysis skills
- Communication skills
Quick apply
CRM Executive
Milk & More —Camberley
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Analytics
- Health & wellbeing programme
- Annual leave
Quick apply
12d
Service Improvement Manager - Property Management
LRG —Camberley
- Hybrid work
- Customer service
- Data analysis skills
- Analysis skills
Quick apply
9d
Talent Development Manager
CITY ELECTRICAL FACTORS LTD —Reading
- Up to £80,000 a year
- Full-time
- Team management
- Travel
- Human resources
- Free parking
- Store discount
Quick apply
Junior Brand Innovation Manager
SC Johnson Lifestyle Brands —Frimley
- Full-time
- Analysis skills
- Bachelor's degree
- Continuous improvement
Marketing Manager / Designate - Full time
Royal Talens —Wokingham
- £30,000 - £35,000 a year
- Full-time
- Marketing
- Social media management
- English
- Employee discount
Quick apply
12d
Senior PMO Manager
AALTO —Farnborough
- Full-time
- Management
- Engineering
- Bachelor's degree
- Employee assistance programme
- Employee discount
Quick apply
Inbound Service Delivery Lead
Lifetime Legal Ltd —Wokingham
- Up to £36,000 a year
- Full-time
- Continuous improvement
- Organisational skills
- In-person
Quick apply
Brand Manager (Kallo)
Ecotone —Camberley
Go To Market (GTM) and Sales Enablement Manager
Bunzl UK & Ireland Portfolio Brands —Slough
- £40,000 - £60,000 a year
- Full-time
- Analysis skills
- Presentation skills
- In-person
Quick apply
Outbound Service Delivery Lead
Lifetime Legal Ltd —Wokingham
- Up to £35,000 a year
- Full-time
- Continuous improvement
- Mentoring
- Organisational skills
Quick apply
Study Engagement and Advice Manager
Buckinghamshire New University —High Wycombe
- £38,784 - £43,482 a year
- Weekend availability
- Hybrid work
- Continuous improvement
- Team management
- Travel
- Employee discount
2d
Regional HR Business Partner - South
The Club Company —Twyford
- £0 a year
- Full-time
- Hybrid work
- Hotel
- Continuous improvement
- Human resources
- Employee assistance programme
Marketing Manager
Farnborough Hill —Farnborough
- £32,000 - £35,000 a year
- Full-time
- Travel
- In-person
- School
- Free parking
Quick apply
Curriculum and Learning Manager
Surrey County Council —Woking
- £55,486 a year
- Full-time
- Hybrid work
- Travel
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
Passenger Ambassador - Heathrow Airport - Part Time 24 Hours per week
Acosta —Heathrow
- £14.76 an hour
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Customer service
- Annual leave
- Employee assistance programme
3d
Graduate Project Manager (Part-Time, Fixed-Term Contract)
Urbis Schréder LTD —Basingstoke
- Microsoft Excel
- Analysis skills
- Organisational skills
Quick apply
10d
Event Manager - Brand Experiences
McLaren Racing Ltd —Woking
- Weekend availability
- Hybrid work
- Continuous improvement
- Travel
- Mentoring
Quick apply
2d
Volunteer Lead Co-Ordinator
DEBRA —Bracknell
- £19,200 - £21,600 a year
- Part-time
- Organisational skills
- Communication skills
Quick apply
4d
Sales Progression Manager
LRG —Camberley
- Continuous improvement
- Organisational skills
- Training & development
Quick apply

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Customer Success Advisor

LRG -
Camberley

Quick apply

Job details

Up to £30,000 a year

Benefits

Company pension

Qualifications

Stakeholder collaboration
Client engagement
Data analysis skills
Internal department liaison
Microsoft Office Suite
Analysis skills
Churn prevention
Customer loyalty building
Relationship management
Customer support
Customer interaction
Multidisciplinary collaboration
Communication skills

Full job description

Job Title: Customer Success Advisor

Location: The Meadows, Camberley

Brand: LRG

Salary: up to £30,000 OTE

Working hours: Monday - Friday 8.30am to 5pm

About Us:

LRG are an award-winning national property company, who are going through exciting periods of growth and offer tailored training and development programmes at all levels. With over 300 branches across England and Wales we have a reputation for perfection and delivering an outstanding customer experience. Investment in people is built into our culture, and there are opportunities for driven individuals to achieve their career aspirations within the company.

Job Summary:

Reporting to the Head of Customer Success we are looking for a Customer Success Advisor who will be responsible for proactively reaching out to landlords who are leaving our business. Understanding their reasons for leaving and empathize with their concerns. Assign a level of prioritization based on the severity of their issues and arrange a follow-up call with a Customer Success Manager to address their needs.

Key Responsibilities:

Retention Strategies:
- Collaborate with the Customer Success team to develop and implement effective retention strategies.
- Identify opportunities to enhance landlord satisfaction and loyalty.
- Product Knowledge:
- Become an expert on our property management services.
- Educate landlords on the value these service provide and how they can benefit from staying with us.
Relationship Building:
- Build strong relationships with landlords by actively listening to their feedback and providing tailored solutions.
Data Analysis:
- Analyse data related to landlord churn and identify trends.
- Use insights to improve retention efforts.
Collaboration:
- Work closely with cross-functional teams (Sales, Marketing, Property Management) to align efforts and achieve common goals.
Customer Support:
- Provide exceptional customer support to landlords, addressing issues and challenges promptly and professionally

What are we looking for:

Strong communication skills, both written and verbal.
Strong work ethic and determination.
Solution orientated mindset.
Empathetic and customer-focused mindset.
Analytical abilities to assess data and make informed decisions.
Ability to work independently and as part of a team.
Proficiency in using Microsoft Office

What we can offer you:

Proven track record for career growth and advancement within the company
Market leading training and ongoing professional development
Supportive and collaborative team environment

Benefits:

Competitive base salary and Commission structure
Quarterly and yearly awards
Salary sacrifice pension scheme
Generous Holiday allowance, increasing by 1 day per year based on service up to an additional 5 days holiday per year

LRG are an equal opportunities employer and encourage candidates of all backgrounds to apply. We look forward to welcoming a dedicated individual to our team who shares our commitment to excellence in the Real Estate Industry.

LRG does not engage the services of Recruitment agencies for the purpose of hiring. All job openings are managed directly by our Internal Recruitment team. We do not accept unsolicited CVs or candidate referral from Recruitment agencies, and any such submissions will not be considered.

Quick apply

Refine Your Search

insight manager jobs in sandhurst, ham

Customer Success Advisor

CRM Executive

Service Improvement Manager - Property Management

Talent Development Manager

Junior Brand Innovation Manager

Marketing Manager / Designate - Full time

Senior PMO Manager

Inbound Service Delivery Lead

Brand Manager (Kallo)

Go To Market (GTM) and Sales Enablement Manager

Outbound Service Delivery Lead

Study Engagement and Advice Manager

Regional HR Business Partner - South

Marketing Manager

Curriculum and Learning Manager

Passenger Ambassador - Heathrow Airport - Part Time 24 Hours per week

Graduate Project Manager (Part-Time, Fixed-Term Contract)

Event Manager - Brand Experiences

Volunteer Lead Co-Ordinator

Sales Progression Manager

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