Customer support representative Work, Jobs in Sands, Bkm (with Salaries)

Customer Experience Coordinator
Hypnos Beds —Princes Risborough
- £26,032.50 a year
- Weekend availability
- Bilingual
- English
- Data entry
- Free parking
- Health & wellbeing programme
Quick apply
Customer Service Representative
Mouser Electronics —High Wycombe
- £26,100 - £29,200 a year
- Full-time
- Hybrid work
- English
- Analysis skills
- Communication skills
- Free parking
- Annual leave
Sales - Sales Advisor - UK
New Look —High Wycombe
- Part-time
- Customer service
12d
Study Engagement and Advice Manager
Buckinghamshire New University —High Wycombe
- £38,784 - £43,482 a year
- Weekend availability
- Hybrid work
- Continuous improvement
- Team management
- Travel
- Employee discount
7d
JUNIOR SALES ADVISOR
Verisure Services (UK) Limited —Amersham
- £3,800 a month
- Full-time
- Sales
Quick apply
Cover Receptionist
LAH Property Marketing —High Wycombe
- £12.90 - £14.24 an hour
- Computer literacy
- Writing skills
- Front desk
- Referral programme
Quick apply
16h
Senior Study Skills Advisor (academic English)
Buckinghamshire New University —High Wycombe
- £33,951 - £37,694 a year
- Weekend availability
- Hybrid work
- Management
- Education
- Presentation skills
- Employee discount
7d
Sales Development Representative
Quickparts Acquisition Inc —High Wycombe
- Remote
- English
- Communication skills
Quick apply
Sales Representative
BWR Global —Maidenhead
- Full-time
- Customer service
- In-person
- Negotiation
- Free parking
- Referral programme
Quick apply
14d
Field Sales Executive
Charity Link —High Wycombe
- £26,400 - £55,000 a year
- Full-time
- Communication skills
- Annual leave
- Employee discount
Quick apply
JUNIOR SALES CONSULTANT
Verisure Services (UK) Limited —Amersham
- £3,800 a month
- Full-time
Quick apply
Disability & Inclusion Advisor
Buckinghamshire New University —High Wycombe
- £33,951 - £37,694 a year
- Weekend availability
- Hybrid work
- Experience working with individuals with disabilities
- Customer service
- University
- Employee discount
7d
Customer Service Consultant
King Living —Hemel Hempstead
- Full-time
- CRM software
- Conflict management
- AI
- Employee assistance programme
- Employee discount
Quick apply
10d
Contract Officer
Buckinghamshire Council —High Wycombe
- Full-time
- Hybrid work
- CRM software
- Customer service
- Continuous improvement
- Employee assistance programme
- Employee discount
9d
Customer Service Representative
Acrelec UK —Hemel Hempstead
- £21,158 - £24,785 a year
- Full-time
- Hybrid work
- Microsoft Word
- POS
- IT
- Health & wellbeing programme
- Gym membership
Quick apply
1h
Sales Assistant – Family-Run Double Glazing Showroom
APS Windows Company —High Wycombe
- £25,000 - £27,000 a year
- Full-time
- Computer literacy
- Organisational skills
- Computer skills
Quick apply
Business Administrator & Team-leader with a Digital Marketing Flair
Curtains Made Simple Ltd —Oxford
- £35,000 - £42,000 a year
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Management
- Free parking
- Flexible schedule
Quick apply
14h
Student Engagement and Finance Officer (Maternity Cover)
Buckinghamshire New University —High Wycombe
- £29,588 - £33,002 a year
- Weekend availability
- Hybrid work
- Microsoft Office
- University
- Travel
- Employee discount
3d
Sales Representative
SBW Group Ltd —Hemel Hempstead
- £30,000 - £70,000 a year
- Full-time
- Computer literacy
- English
- Computer skills
- Free parking
Quick apply
Client Success Representative
Woods Food Service —Uxbridge
- £33,092.80 a year
- Full-time
- Customer service
- Salesforce
- Microsoft Office
- Free parking
- Health & wellbeing programme
Quick apply
8d

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customer support representative jobs near sands, bkm

Customer Experience Coordinator

Hypnos Beds -
Princes Risborough

Quick apply

Job details

Permanent | Full-time
£26,032.50 a year

Benefits

Free parking
Health & wellbeing programme
Company pension
Company events
Employee discount
Paid volunteer time
Enhanced maternity leave
Bereavement leave
Enhanced paternity leave
Life insurance
Referral programme
On-site parking

Qualifications

Bilingual
Customer service call handling
Inbound customer enquiry call handling
Client engagement
Internal department liaison
English
Complaint handling
Appointment booking and call handling
Data entry
Customer interaction
Stock replenishment
Phone etiquette
Communication skills

Full job description

Purpose of the Role/Role Overview:

· To ensure all orders received are input onto Hypnos bespoke order system within agreed SLA’S accurately and efficiently whilst managing customer expectations and queries to a high standard.

· To provide a first point of contact for all customers by answering any questions and queries over the phone or by email in a professional and timely manner. To provide support and comprehensive product and service information whilst building first class relationships with customer base. Exceeding customer expectations showing that we are customer obsessed.

· To provide weekend, holiday and sickness cover for the showroom as and when required on a rota basis. This is usually no more than one Saturday in four.

General Duties/Key Responsibilities:

· Working to agreed set timescales and SLA’s

· Responding as appropriate to any queries, cancellation and amendments requests made by retailers and/or their representatives

· Investigating and actioning any credit queries in liaison with the Finance Department.

· Update retailer portals where necessary

· Requesting and updating special codes for bespoke products

· Answering and resolving customer enquiries over the phone or by email

· Taking ownership of complaints and following company procedure to ensure complaint is resolved in a timely manner

· Recognising customer contact trends and flagging any repeated quality/service issues

· Resolving customer queries the first time they are raised, liaising with other departments to ensure resolution

· Booking technician visits as and when required

· Ordering spare parts as and when required

· Proactively informing customers of any issues relating to their orders

Showroom

· Ensuring the showroom is tidy, clean, inviting, and shows the beds off to their very best at all times.

· Supporting consumers in selecting the best bed for their own specific requirements using excellent listening skills combined with broad product knowledge and strong communication skills.

· Responding to all consumers enquires received via the Hypnos website in a timely manner, calling on the knowledge of other departments if and when required.

· Taking calls from end consumers and helping and guiding them through their bed purchase.

· Posting out brochures to consumers as and when requested

Monitoring and replenishing pillow and accessory stock.

· Updating and replenishing display models as and when required.

Job Types: Full-time, Permanent

Pay: £26,032.50 per year

Benefits:

Bereavement leave
Company events
Company pension
Employee discount
Enhanced maternity leave
Enhanced paternity leave
Free parking
Health & wellbeing programme
Life insurance
On-site parking
Paid volunteer time
Referral programme

Experience:

Customer Service: 2 years (required)

Work Location: In person

Quick apply

Refine Your Search

customer support representative jobs in sands, bkm

Customer Experience Coordinator

Customer Service Representative

Sales - Sales Advisor - UK

Study Engagement and Advice Manager

JUNIOR SALES ADVISOR

Cover Receptionist

Senior Study Skills Advisor (academic English)

Sales Development Representative

Sales Representative

Field Sales Executive

JUNIOR SALES CONSULTANT

Disability & Inclusion Advisor

Customer Service Consultant

Contract Officer

Customer Service Representative

Sales Assistant – Family-Run Double Glazing Showroom

Business Administrator & Team-leader with a Digital Marketing Flair

Student Engagement and Finance Officer (Maternity Cover)

Sales Representative

Client Success Representative

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