Customer experience associate Work, Jobs in Sandwell, Wmd (with Salaries)

Hotel Front Office Associate (Part-Time)
Apollo Hotel —Birmingham
- From £12.71 an hour
- Part-time
- Customer service
- English
- Hotel
- Free parking
- Employee discount
Quick apply
Sales Associate
NEXT —Birmingham
- £10.85 - £12.71 an hour
- Part-time
- Customer service
Sales Associate
LEGO —Birmingham
- Annual leave
- Employee discount
10d
Sales Associate (part-time 10hr)
Vans —Birmingham
- Part-time
- Customer service
- Merchandising
- English
- Employee discount
Quick apply
1d
Sales Associate
Sunglass Hut —Birmingham
CX Team Member
Foot Locker —Birmingham
- £10.00 - £14.12 an hour
- Part-time
- Sales
- Employee assistance programme
- Employee discount
2d
Retail Sales Assistant
Sapphire Retail International Limited —Birmingham
- Up to £12.71 an hour
- Customer service
- Merchandising
- Basic maths
Quick apply
Brand Representative - Bullring, Hollister
AFH STORES UK LIMITED —Birmingham
- £10.85 an hour
- Organisational skills
- Store discount
- Employee discount
Associate
The TJX Companies, Inc. —Wolverhampton
- Part-time
- No experience needed
- Employee discount
2d
Sales Associate
School of Coding —Birmingham
- Up to £25,000 a year
- Full-time
- Sales
- Customer service
- AI
- Employee assistance programme
- Employee discount
Quick apply
1d
Part Time Retail Sales Associate (Weekend Work)
Royal Vapes —Stratford-upon-Avon
- From £12.71 an hour
- Part-time
- Microsoft Outlook
- Sales
- Customer service
- Store discount
- Employee discount
Quick apply
Customer Service Associate
Soon As Solutions Ltd —Tamworth
- £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
- Employee discount
Quick apply
3d
Sales Associates (part-time 10hr)
VF Corporation —Birmingham
- Part-time
- Customer service
- Merchandising
- English
- Employee discount
Quick apply
2d
Assessment Coordinator
RICS —Birmingham
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office
- Annual leave
3d
Customer Support Analyst - 7 Month FTC
Reapit UK —Solihull
- Hybrid work
- Customer service
- Communication skills
- Annual leave
Quick apply
Assessment Administrator
RICS —Birmingham
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office
- Annual leave
Team Leader
Sweet Life —Birmingham
- Full-time
- Hospitality
- Customer service
- Basic maths
- Employee discount
Quick apply
13d
Sales Associate
Malabar Gold And Diamonds —Birmingham
- Part-time
- Bilingual
- Sales
- Merchandising
Quick apply
Viewing Agent (Birmingham)
Home Made —Birmingham
- Remote
- Sales
- Customer service
- Travel
- Employee discount
Quick apply
Marcus by Goldman Sachs, Customer Operations Manager, Associate, Birmingham
Goldman Sachs —Birmingham
- Full-time
- Customer service
- Mentoring
- Communication skills
- Employee assistance programme

I want to receive the latest job alerts for customer experience associate in sandwell, wmd

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Hotel Front Office Associate (Part-Time)

Apollo Hotel -
Birmingham

Quick apply

Job details

Permanent | Part-time
From £12.71 an hour

Benefits

Free parking
Discounted or free food
Company pension
Employee discount
On-site parking

Qualifications

Driving Licence
Customer service
GCSE
English
Driving
Front desk
Guest services
Communication skills
Hotel experience

Full job description

Hotel Front Office Associate (Part-Time)

Location: Apollo Hotel, 243-247 Hagley Road, Birmingham B16 9RA

Salary: Competitive Hourly Rate (depending on experience)

Job Type: Permanent | Part-time | Rotational shifts across 7 days | Early / Late / Night

Join a Long-Established Birmingham Hotel

The Apollo Hotel is a long-established independent 3-star hotel located minutes from Birmingham City Centre, serving both corporate and leisure guests.

We are seeking a reliable, professional and experienced Hotel Front Office Associate to join our reception team on a part-time basis.

This is a genuine hospitality role within a busy operational hotel environment and is suitable for candidates who already have previous hotel reception experience and are comfortable working independently across all shifts.

Important – Please Read Before Applying

This role requires:

✔ Minimum 2 years’ previous hotel reception experience
✔ Ability to work Early, Late and Night shifts
✔ Weekend and Bank Holiday availability
✔ Confident communication in fluent English
✔ Ability to remain calm and professional during busy periods
✔ Reliability, punctuality and strong attention to detail

Applicants without previous hotel reception experience are unlikely to be shortlisted.

Shift Patterns

Rotational shifts across all 7 days. Flexibility across all shifts is essential.

Early Shift: 7am – 3pm
Late Shift: 3pm – 11pm
Night Shift: 11pm – 7am

Main Duties

Guest check-in and check-out
Reservations and guest enquiries
Handling card and cash payments
Ensuring guest charges are correctly posted
Assisting guests professionally at all times
Liaising with housekeeping and other departments
Maintaining accurate shift handovers
Supporting smooth hotel operations during busy periods

Requirements

Minimum 2 years’ previous hotel reception experience is essential
Experience with hotel PMS systems such as Guestline, Opera, or similar, is advantageous.
Excellent spoken and written English
Confident communication and customer service skills
Reliable, punctual, and able to work independently
Must have the right to work in the UK

What We Offer

Competitive hourly pay
Annual Pay Review: Based on UK National Living Wage standards
Company Pension: Statutory pension scheme
Free Parking: Ample on-site parking for employees
Staff Discounts: On F&B, accommodation, Banqueting
Stable long-term working environment
Supportive management team

Several of our staff members have remained with the hotel for 10 - 30 years, reflecting the professional and supportive environment we maintain.

Application Requirements

To be considered, please include:

Your hotel reception experience
PMS systems you have worked with
Your availability for Early / Late / Night shifts
Your current employment status

Applications are reviewed as received and shortlisted candidates will be contacted directly.

The Apollo Hotel is an equal opportunity employer.

Pay: From £12.71 per hour

Benefits:

Company pension
Discounted or free food
Employee discount
Free parking

Ability to commute/relocate:

Birmingham B16 9RA: reliably commute or plan to relocate before starting work (required)

Application question(s):

Are you fully flexible and willing to work all shifts as required by the business, including weekends and bank holidays on a rota basis?
Are you currently employed?
Name all PMS Systems that you have worked with

Education:

GCSE or equivalent (preferred)

Experience:

Hotel Receptionist: 2 years (required)

Language:

Fluent English (required)

Licence/Certification:

Driving Licence (preferred)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

customer experience associate jobs in sandwell, wmd

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Viewing Agent (Birmingham)

Marcus by Goldman Sachs, Customer Operations Manager, Associate, Birmingham

I want to receive the latest job alerts for customer experience associate in sandwell, wmd

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