Leisure Work, Jobs in Santon, Iom (with Salaries)

Customer Care Coordinator
Dandara —Douglas
- Customer service
- Microsoft Office
- IT
- Annual leave
- Employee assistance programme
7d
Social Worker - Older People's Community Social Work Team
Isle of Man Government —Douglas
- £50,526 - £58,786 a year
- Part-time
- Care plans
- Relocation assistance
- Annual leave
7d
Teacher with Pathway for Children and Young People with Illness Service
Isle of Man Government —Douglas
- £42,718 - £54,589 a year
- Part-time
- Bachelor's degree
- School
- Free parking
- Relocation assistance
8d
Health Care Assistant - Day Procedures Suite
Isle of Man Government —Isle Of Man
- £28,158 - £30,743 a year
- Full-time
- Free parking
- Relocation assistance
11d
Teacher - Specialist Provision Centre - Ballakermeen High School
Isle of Man Government —Douglas
- £42,718 - £54,589 a year
- Part-time
- Bachelor's degree
- School
- Teaching
- Free parking
- Relocation assistance
10d
Supply Teachers
Isle of Man Government —Douglas
- £42,718 - £54,589 a year
- Call to connect
- Bachelor's degree
- Free parking
- Relocation assistance
Ambulance Duty Operations Manager
Isle of Man Government —Isle Of Man
- £53,085 - £69,221 a year
- Full-time
- Mentoring
- Leadership
- Free parking
- Relocation assistance
9d
Senior Practitioner - Adult Generic Team - Internal Only
Isle of Man Government —Douglas
- £54,500 - £63,427 a year
- Full-time
- Leadership
- Relocation assistance
- Annual leave
2d
Class Teacher - Onchan Primary School
Isle of Man Government —Onchan
- £42,718 - £54,589 a year
- Full-time
- Bachelor's degree
- School
- Free parking
- Relocation assistance
10d
Teacher of Social Sciences - St Ninian's High School
Isle of Man Government —Douglas
- £42,718 - £54,589 a year
- Full-time
- Bachelor's degree
- School
- Teaching
- Free parking
- Relocation assistance
7d
Bank Nurses, Children's Nurses, Neonatal Nurses & Midwives
Isle of Man Government —Douglas
- £20.27 - £30.32 an hour
- Call to connect
- Care plans
- Free parking
- Relocation assistance
Health Care Assistant - Ward 6 - Frailty
Isle of Man Government —Isle Of Man
- £28,158 - £30,743 a year
- Full-time
- Free parking
- Relocation assistance
10d
Occupational Therapist - Manannan Court
Isle of Man Government —Union Mills
- £44,395 - £59,287 a year
- Part-time
- Free parking
- Relocation assistance
11d
Specialist Practitioner
Isle of Man Government —Isle Of Man
- £53,085 - £69,221 a year
- Full-time
- Free parking
- Relocation assistance
Sonographers (Band 7 & Band 8a)
Isle of Man Government —Isle Of Man
- £53,085 - £79,978 a year
- Part-time
- Free parking
- Relocation assistance
Children's Community Nurse
Isle of Man Government —Isle Of Man
- £44,395 - £59,287 a year
- Full-time
- Leadership
- Free parking
- Relocation assistance
Nurse Practitioner / Urgent Care Practitioner
Isle of Man Government —Isle Of Man
- £53,085 - £69,221 a year
- Part-time
- Free parking
- Relocation assistance
3d
Salaried Portfolio General Practitioner
Isle of Man Government —Douglas
- £107,208 - £125,038 a year
- Full-time
- IT
- Free parking
- Relocation assistance
Paediatric Diabetes Specialist Nurse
Isle of Man Government —Isle Of Man
- £44,395 - £59,287 a year
- Part-time
- Free parking
- Relocation assistance
4d
Acute Care Consultant Psychiatrist
Isle of Man Government —Union Mills
- £107,208 - £185,166 a year
- Full-time
- Free parking
- Relocation assistance
7d

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Customer Care Coordinator

Dandara -
Douglas

Apply Now

Job details

7 days ago

Benefits

Annual leave
Employee assistance programme
Private medical insurance
Employee discount
Pay rise

Qualifications

Customer service
Microsoft Office
Purchasing
IT
Construction
Communication skills

Full job description

Customer Care Coordinator

At Dandara we believe the best ideas come from our people working together. We strive to look forward in all we do, with integrity and passion. We want to recruit the best people to contribute to our goals and build our businesses. We put our customers first, we empower our people, and we support the communities in which we build.

Our Customer Care team in the Isle of Man make sure home buyers receive the very best care following their home buying experience. Customers expect their homes to be of the highest standard, and you will make sure they are, by being on hand with answers and practical help. More importantly than that though, is your passion for quality and professionalism.

What you'll be doing

Act as the first point of contact for homeowners regarding customer care and defect enquiries.
Log, track, and manage customer care issues from report through to resolution.
Schedule and coordinate Customer Care Technicians and subcontractors to attend remedial works.
Communicate clearly and professionally with homeowners to manage expectations and appointment times.
Ensure defects are addressed within agreed service levels and warranty requirements.
Maintain accurate and up-to-date customer care records and systems.
Monitor outstanding issues and follow up to ensure timely completion.
Support defect inspections and quality checks where required.
Escalate unresolved or high-risk issues to Customer Care Management.
Ensure compliance with company procedures, consumer codes, and health & safety requirements.
Contribute to continuous improvement of customer care processes and customer satisfaction.
Follow up on customer feedback via customer surveys in close-cooperation with Customer Care Manager
Strive to achieve gains in ‘Customer Satisfaction’ and ‘Recommended’ ratings as reported by HBF.
Carry out day to day office administration to drive smooth running of the department.

What you'll bring

Experience in a Customer Care Coordinator, Customer Service, or Aftercare role, ideally within housebuilding or residential construction.
Strong customer service and communication skills.
Highly organised with the ability to manage multiple cases and priorities.
Confident in dealing with homeowners, subcontractors, and internal teams.
Comfortable using customer care systems and Microsoft Office.
Calm, professional, and solutions-focused approach.
Understanding of new-build warranty processes is advantageous but not essential.

Why Dandara

Dandara was established in 1988 from the desire to provide innovative homes and commercial properties, which would offer real value for money without compromising on design, durability, or quality. Today Dandara is one of the UK’s largest independent property development companies and it’s all thanks to the vision and passion of our dedicated team. We have a strong track record of delivering excellent houses as evidenced by our consistently high scores from our customers and our 5 Star Housebuilder awards.

What's in it for you

Competitive salary depending on experience
25 days annual leave plus bank holidays, with the option to buy up to 5 extra days
Discretionary annual bonus scheme
Private medical insurance
Life assurance (3x salary, with option to increase to 4x)
Employee assistance programme
Discounts on a range of retailers, restaurants, leisure providers and more

Apply Now

Refine Your Search

leisure jobs in santon, iom

Customer Care Coordinator

Social Worker - Older People's Community Social Work Team

Teacher with Pathway for Children and Young People with Illness Service

Health Care Assistant - Day Procedures Suite

Teacher - Specialist Provision Centre - Ballakermeen High School

Supply Teachers

Ambulance Duty Operations Manager

Senior Practitioner - Adult Generic Team - Internal Only

Class Teacher - Onchan Primary School

Teacher of Social Sciences - St Ninian's High School

Bank Nurses, Children's Nurses, Neonatal Nurses & Midwives

Health Care Assistant - Ward 6 - Frailty

Occupational Therapist - Manannan Court

Specialist Practitioner

Sonographers (Band 7 & Band 8a)

Children's Community Nurse

Nurse Practitioner / Urgent Care Practitioner

Salaried Portfolio General Practitioner

Paediatric Diabetes Specialist Nurse

Acute Care Consultant Psychiatrist

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