Duty manager Work, Jobs in Sawston, Cam (with Salaries)

Duty Manager
Coach Travel Group —Stansted Airport
- £38,000 - £46,000 a year
- Full-time
- Analysis skills
- IT
- In-person
- Free parking
Quick apply
9h
Research Officer
Alzheimer's Research UK —Cambridge
- £32,000 a year
- IT
- Communication skills
- Sick pay
14d
Customer Account Manager
Europa Worldwide Group —Cambourne
- £35,000 - £50,000 a year
- Full-time
- Microsoft Powerpoint
- Sales
- Salesforce
- Free parking
- Annual leave
Quick apply
Duty Manager
CurveMotion —Bury St. Edmunds
- £14.50 an hour
- Weekend availability
- Microsoft Word
- Hospitality
- Microsoft Excel
- Employee discount
Quick apply
6d
Operations Support Manager
Braintree District Council —Braintree
- £41,145 - £45,498 a year
- Weekend availability
- Hybrid work
- Management
- Leadership
- Communication skills
- Employee discount
22h
Front of House Manager
University Arms —Cambridge
- £40,000 a year
- Weekend availability
- Bar
- Hotel
- University
- Employee assistance programme
- Referral programme
8d
Cambridge - General Manager
Itsu —Cambridge
- Full-time
- Quick service & fast food restaurant
- Employee assistance programme
- Life insurance
12d
Clinical Research Manager
Alzheimer's Research UK —Cambridge
- £46,000 a year
- Doctoral degree
- Project management
- IT
- Sick pay
9d
Health, Safety and Compliance Manager
Jesus College, Cambridge —Cambridge
- £45,121 a year
- Full-time
- Bachelor's degree
- In-person
- Sick pay
Quick apply
Deputy Manager
Pets at Home —Cambridge
- £29,750 a year
- Weekend availability
- Management
- Customer service
- Leadership
- Annual leave
Store Manager
Levi Strauss & Co. —Cambridge
- Full-time
- Human resources
Quick apply
6d
Care Home Administrator
TLC Care —Cambridge
- Weekend availability
- Nursing home
- Microsoft Office
- Hotel
Quick apply
Head of Leadership and Management Training
Royal Papworth Hospital NHS Foundation Trust —Cambridge
- £57,528 - £64,750 a year
- Full-time
- Master's degree
- Presentation skills
- Team management
8d
Residential Property Territory Manager
Ascend Properties —Cambridge
- £29,000 - £35,000 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- In-person
Quick apply
6d
Programme Delivery Officer for Older Adults
Living Sport —Saint Ives
- £27,000 - £28,000 a year
- Full-time
- Hybrid work
- Computer literacy
- Travel
- Communication skills
- Annual leave
- Work from home
Quick apply
2d
Business Support Manager
Avantor —Cambridge
- Full-time
- Microsoft Office
- Administrative experience
- Organisational skills
Hotel Reception Team Leader
AccorHotel —Cambridge
- Full-time
- Hotel
- Free parking
Quick apply
9d
Fitness Manager - Braintree
The Gym Group —Braintree
- Full-time
- Employee discount
- Sick pay
14d
IT Lead & Project Coordinator
National Extensions College —Cambridge
- £33,000 - £35,000 a year
- Part-time
- Hybrid work
- Management
- Data analysis skills
- AWS
- Free parking
- Health & wellbeing programme
Quick apply
HR and Payroll Officer
Clare College Cambridge —Cambridge
- Up to £39,172 a year
- Free parking
10d

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Duty Manager

Coach Travel Group
Stansted Airport

Quick apply

Job details

Full-time
£38,000 - £46,000 a year
9 hours ago

Benefits

Free parking
Company pension

Qualifications

Logistics
Analysis skills
Transportation management systems
IT
Communication skills
Time management

Full job description

The Duty Manager plays a critical role in the day-to-day control and coordination of transport operations in Stansted. Acting as a central point of operational control, the role supports service delivery, compliance, and effective communication with all relevant stakeholders.

Working as part of a rotating rota alongside the Operations Management team, the Duty Manager is responsible for monitoring live services, responding to operational challenges, and making timely decisions to minimise disruption and protect the customer experience.

This is a hands-on, fast-paced role requiring confidence, resilience, clear communication, and the ability to act independently when issues arise, including during out-of-hours periods.

Key Responsibilities

Operational Control & Decision-Making

Monitor daily service delivery and respond promptly to issues including delays, vehicle defects, and staff shortages
Make independent, real-time operational decisions to maintain service continuity
Remain calm and effective under pressure when managing incidents or disruptions
Adjust duties, vehicles, and schedules in line with driver hours regulations and working time legislation
Provide regular operational updates to Operations Management
Escalate complex, high-risk, or serious issues in line with agreed processes
Provide out-of-hours operational control across the London & South East region
Maintain awareness of available resources and identify opportunities to support additional work across the region

Driver Liaison & Engagement

Act as the primary point of contact for driving staff during duty periods
Communicate clearly, confidently, and professionally with drivers, providing instruction and guidance where required
Build and maintain positive working relationships with drivers through regular engagement
Promote high standards of professionalism, vehicle presentation, and depot cleanliness
Support drivers in resolving operational issues quickly and professionally
Lead investigations into complaints, driver conduct matters, or potential capability concerns

Customer Experience

Take proactive steps to prevent or minimise service disruption wherever possible
Ensure any unavoidable disruption is managed in a way that protects the customer experience
Communicate clearly and effectively with internal teams and customers when operational changes impact services

Compliance & Record Keeping

Ensure all operational decisions comply with driver hours regulations and legal requirements
Maintain accurate and timely operational records
Act as a final check to ensure all job data is correct, including report times, vehicle allocations, passenger numbers, and access requirements
Ensure driver packs are fully prepared with correct passes, completed documentation, and cards
Monitor daily vehicle movements, record delays, and communicate issues to relevant stakeholders
Use company systems and software to record incidents, changes, and operational updates
Monitor and respond to Samsara driver behaviour events in line with company policy

Teamwork & Communication

Work closely with Operations Managers, Assistant Operations Managers, and fellow Duty Managers
Build and maintain strong working relationships with stakeholders across all operating businesses in the region
Support colleagues during busy or challenging operational periods
Contribute positively to a cooperative, professional, and supportive team environment

Key Skills & Attributes

Ability to remain calm and think clearly under pressure
Strong attention to detail
Confident decision-maker, comfortable acting independently
Clear and effective communicator, particularly when dealing with drivers
Practical, common-sense approach to problem-solving
Flexible, positive, and team-oriented attitude
Well organised with strong time management skills
Confident and competent using IT systems and operational software

Pay: £38,000.00-£46,000.00 per year

Benefits:

Company pension
Free parking

Work Location: In person

Quick apply

Refine Your Search

duty manager jobs in sawston, cam

Duty Manager

Research Officer

Customer Account Manager

Duty Manager

Operations Support Manager

Front of House Manager

Cambridge - General Manager

Clinical Research Manager

Health, Safety and Compliance Manager

Deputy Manager

Store Manager

Care Home Administrator

Head of Leadership and Management Training

Residential Property Territory Manager

Programme Delivery Officer for Older Adults

Business Support Manager

Hotel Reception Team Leader

Fitness Manager - Braintree

IT Lead & Project Coordinator

HR and Payroll Officer

I want to receive the latest job alerts for duty manager in sawston, cam

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