Customer service coordinator Work, Jobs in Sawtry, Cam (with Salaries)

Quality and Environmental (Technical Services Coordinator)
East Anglian Galvanizing Limited —Huntingdon
- Up to £35,000 a year
- 8 hour shift
- Computer literacy
- Quality control
- In-person
- Free parking
- Store discount
Quick apply
Customer Care Co-ordinator
E P Lynch Services & Installation Ltd —Kettering
- From £30,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
Quick apply
13d
Fulfilment & Operations Coordinator
Stirling Timepieces —Stamford
- £25,000 - £30,000 a year
- Full-time
- Computer literacy
- Quality control
- Data entry
Quick apply
10d
Service Desk Co-ordinator
Microbyte Solutions Ltd —Peterborough
- £30,000 - £40,000 a year
- Full-time
Quick apply
Customer Service Coordinator
URBN —Peterborough
- Full-time
- Microsoft Powerpoint
- CRM software
- English
- Employee discount
- Gym membership
Client Success Coordinator - Pharmacies
BeWell —Cambridge
- £26,000 - £28,500 a year
- Full-time
- Hybrid work
- CRM software
- Communication skills
- Work from home
Quick apply
8d
Office & Events Coordinator
Boxed Events —Cottenham
- £21,060 a year
- Part-time
- Microsoft Word
- Hospitality
- In-person
Quick apply
1d
Customer Care / Bookings Co-Ordinator
Accora —Cambridge
- Full-time
- Computer literacy
- Travel
- Organisational skills
- Annual leave
Quick apply
13d
Customer Service Co-ordinator
Cambridge Electronic Industries Ltd —Waterbeach
- £27,000 - £28,000 a year
- Full-time
- Microsoft Word
- CRM software
- Microsoft Outlook
- Annual leave
- Work from home
Quick apply
3d
SEND IASS Triage and Administration Coordinator
North Northamptonshire Council —Thrapston
- £27,254 - £27,694 a year
- Microsoft Office
- Databases
- Administrative experience
- Employee assistance programme
2d
Site Coordinator
Serco Group —Cambridge
- £28,000 a year
- Full-time
- Hybrid work
- Travel
- Front desk
- Communication skills
- Annual leave
- Employee assistance programme
9d
Implementation Coordinator
Worldpay (UK) Limited —Cambridge
- Data analysis skills
- Bachelor's degree
- Continuous improvement
Quick apply
Customer Hire and Sales Coordinator
GAP Group —Finedon
- Full-time
- Microsoft Office
- Annual leave
Samples Coordinator
Dr. Martens —Wellingborough
- Full-time
- Organisational skills
- Communication skills
- Annual leave
Quick apply
Transport & Logistics Coordinator
Jewell Enterprises —Biggleswade
- £30,000 - £32,000 a year
- Full-time
- Analysis skills
- Data entry
- Organisational skills
- Free parking
Quick apply

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Quality and Environmental (Technical Services Coordinator)
East Anglian Galvanizing Limited —Huntingdon
Experience in direct liaison with customers and maintaining high standards of customer service would be desirable, as would proven experience working with…
Up to £35,000 a year
Quick apply
Service Desk Co-ordinator
Microbyte Solutions Ltd —Peterborough
Handle customer queries on ticket progress with clear, honest and timely updates. Either way, you combine enough technical understanding to read a ticket and…
£30,000 - £40,000 a year
Quick apply

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Quality and Environmental (Technical Services Coordinator)

East Anglian Galvanizing Limited
Huntingdon

Quick apply

Job details

Permanent | Full-time
Up to £35,000 a year

Benefits

Free parking
Store discount
Health & wellbeing programme
Cycle to work scheme
Free flu jabs
Company pension
Employee assistance programme
Private medical insurance
Employee discount
Enhanced maternity leave
Bereavement leave
Enhanced paternity leave
Life insurance
Sick pay
On-site parking

Qualifications

ISO 14001
8D methodology
Computer literacy
Internal quality management system auditing
ISO 9001
Complaint handling
Technical support
Quality assurance
Quality control
Quality management system (QMS) implementation
Instrumentation calibration
Environmental management systems
Internal quality assurance

Full job description

About us

An exciting opportunity has arisen for a Technical Services Coordinator to join our busy team at East Anglian Galvanizing Ltd based in Sawtry, PE28 5XN. We are part of Wedge Group Galvanizing, a successful family-owned business offering secure employment to its employees for over 150 years. We have 15 sites nationwide and apply corrosion protection to all the steel you regularly see around you such as street furniture, lampposts, bridge beams and even football stadiums through our galvanizing process.

You won’t just be joining a business; you’ll be part of a group that can offer you opportunities and development for the whole of your career!

We pride ourselves on caring for each other, with fairness and trust at our core. If you have similar values, you might find us to be a great place to work.

What’s the role?

As the site Technical Services Coordinator you will help to deliver our Company’s customer promise - “Excellence in product and service quality consistently delivered” through owning and driving the Quality Management and Environmental Management systems on site.

You will also help to deliver our Company’s vision of being the ‘The Galvanizer of choice’ through championing high-quality products and service to all our customers. Using corrective actions, 5 why and 8D techniques you will evaluate quality performance.

Main duties include:

Performing quality compliance audits on the finished product, reporting and analysing the data.
Manage the sites quality environmental management systems, as part of the organisation’s ISO 9001 and 14001 accreditations.
Manage the chemical and metallurgical process line.
Monitor and manage the complaints system, looking for opportunities to improve quality and service.
Champion the use of structured problem solving (e.g., corrective action system, 5 Why, 8D)
Provide technical support and guidance.
Maintain and calibrate measuring equipment.
Ensure compliance with industry standards, safety regulations, and company policies.

Who would suit this role?

This role would suit someone who is driven, self-motivated and has a ‘can-do’ attitude.

You need to have a good level of IT literacy, the ability to lead improvement activities and demonstrate commitment for maintaining high standards of quality management.

We are looking for an enthusiastic individual capable of good communication and cooperation with colleagues and other stakeholders. Experience in direct liaison with customers and maintaining high standards of customer service would be desirable, as would proven experience working with structured problem-solving techniques (such as 8D).

Any previous galvanizing or steel experience would be beneficial.

Knowledge of the galvanizing process, ISO 9001 or ISO 14001 is advantageous but not essential.

What are the benefits?

A permanent 40-hour contract, with an annual salary of up to £35,000.00.
Seasonal bonus, usually paid every July and December.
Secure employment with a longstanding supportive business with opportunity for advancement.
Annual pay reviews.
25 days holiday (plus statutory days) per calendar year – 5 days more than the legal requirement.
Enhanced pay for other leave (paternity, maternity etc).
Defined benefit pension - Final Salary Pension Scheme.
Private medical insurance
Employment protection and death in service cover for employees – paying out up to 3x annual salary.
Employee Assistance Programme – offering free wellbeing (mental and physical) and financial advice and support.
Employee discount scheme including restaurants, holidays, retail vouchers and more.
Cycle to Work Scheme.
Annual free flu vaccinations.
Long service awards.
Company share purchase opportunity.
Free parking.

Hours?

Working Monday to Friday - working hours to be agreed with your line manager (usually worked in 8-hour slots at some point between 07:00 and 18:00, with occasional changes to see night shift).

How to apply?

If this sounds like a job that might be right for you, please click apply on this page or apply via our careers page on our website - www.wedge-galv.co.uk

Wedge Group Galvanizing is an equal opportunities employer, we strive to create an inclusive culture where everyone is valued and welcomed.

Job Types: Permanent, Full-time

Pay: Up to £35,000.00 per year

Benefits:

Bereavement leave
Company pension
Cycle to work scheme
Employee discount
Enhanced maternity leave
Enhanced paternity leave
Free flu jabs
Free parking
Health & wellbeing programme
Life insurance
On-site parking
Private medical insurance
Sick pay
Store discount

Work Location: In person

Quick apply

Refine Your Search

customer service coordinator jobs in sawtry, cam

Quality and Environmental (Technical Services Coordinator)

Customer Care Co-ordinator

Fulfilment & Operations Coordinator

Service Desk Co-ordinator

Customer Service Coordinator

Client Success Coordinator - Pharmacies

Office & Events Coordinator

Customer Care / Bookings Co-Ordinator

Customer Service Co-ordinator

SEND IASS Triage and Administration Coordinator

Site Coordinator

Implementation Coordinator

Customer Hire and Sales Coordinator

Samples Coordinator

Transport & Logistics Coordinator

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