Customer care manager Work, Jobs in Scotland (with Salaries)

Learning & Development Manager
Chisholm Hunter Ltd —Glasgow
- Full-time
- Sales
- Travel
- Organisational skills
- Employee discount
Quick apply
Internal Sales Manager
The Edinburgh Boiler Company —Dalkeith
- £43,000 - £55,000 a year
- Full-time
- CRM software
- Sales
- Analysis skills
Quick apply
12d
HR Client Services Manager
Gravitate HR —Glasgow
- From £50,000 a year
- Part-time
- Hybrid work
- Management
- Computer literacy
- Supervising experience
Quick apply
Duty Manager
John Codonas Pleasure Fairs Ltd —Aberdeen
- Part-time
- Management
- Sales
- Customer service
- Employee discount
- Flexible schedule
Quick apply
9d
Manager Designate- Dundee
Chisholm Hunter Ltd —Dundee
- £36,000 a year
- Full-time
- Management
- Employee discount
Quick apply
Sales and Marketing Manager
Raeburn Training —Kirkcaldy
- £45,000 - £55,000 a year
- Full-time
- Sales
- Marketing
- Social media management
- Free parking
Quick apply
5d
Customer Service Manager
Grant Westfield —Edinburgh
- Management
- Customer service
- No degree
- Annual leave
- Employee discount
12d
Regional Facilities Manager
Urbanbubble —Glasgow
- £53,000 - £65,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Sick pay
Quick apply
Guest Services Manager
Glasgow Westerwood Hotel, Spa & Golf Resort —Glasgow
- Full-time
- Management
- Customer service
- Hotel
- Free parking
- Employee assistance programme
Quick apply
General Manager
The Cornerstone at Rannoch Ltd —Kinloch Rannoch
- Up to £50,000 a year
- Weekend availability
- Hospitality
- Bar
- Management
Quick apply
Customer Relationship Manager
Driver and Vehicle Standards Agency —Scotland
- £35,663 a year
- Part-time
- Hybrid work
- Presentation skills
- Travel
- Communication skills
- Annual leave
- Employee assistance programme
5d
Manager Designate - Stirling
Chisholm Hunter Ltd —Stirling
- Up to £36,000 a year
- Full-time
- Management
- Employee discount
Quick apply
Manager Designate - Glasgow
Chisholm Hunter Ltd —Glasgow
- £30,000 a year
- Full-time
- Management
- Employee discount
Quick apply
Assistant Manager
Farmfoods —Glasgow
- £31,449.00 - £32,648.16 a year
- Weekend availability
- Management
- Annual leave
- Employee discount
Quick apply
11d
Area Manager, DDD1
Amazon UK Services Ltd. —Dundee
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
General Manager
Swim Sports Company Ltd —Renfrew
- £32,000 - £36,000 a year
- Weekend availability
- Sales
- Customer service
- Business development
- Employee discount
Quick apply
HR Operations Manager
Chisholm Hunter Ltd —Glasgow
- Full-time
- Human resources
- Mentoring
- Organisational skills
- Employee discount
Quick apply
Customer Service Team Manager
HarperCollins UK —Glasgow
- Hybrid work
- Customer service
- Organisational skills
Quick apply
8d
Area Manager, DXG1
Amazon UK Services Ltd. —Glasgow
- Full-time
- Management
- English
- Master's degree
Manager Designate - Livingston
Chisholm Hunter Ltd —Livingston
- £30,000 a year
- Full-time
- Management
- Employee discount
Quick apply

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customer care manager jobs near scotland

Learning & Development Manager

Chisholm Hunter Ltd -
Glasgow

Quick apply

Job details

Permanent | Full-time

Benefits

Employee discount

Qualifications

Sales
Organisational skills
Leadership
Communication skills

Full job description

Location: Glasgow

Reports to: Head of HR

Hours: 37.5 hours per week (fully on site, with some travel required)

Salary: Negotiable, dependent on experience

About the Role

The Learning & Development Manager is responsible for the hands-on delivery, embedding, and continuous improvement of training across the business.

This role ensures that learning is practical, consistently delivered, and directly improves performance in both retail and support functions. The focus is on execution, coaching, and embedding capability - not just programme design.

Working closely with the Head of HR and operational leaders, this role will identify capability gaps and deliver targeted training solutions that drive measurable improvements in performance.

This is a highly practical role requiring direct engagement with teams.

This role is critical in strengthening capability across the business through practical, hands-on learning and development. By focusing on delivery and embedding, the Learning & Development Manager will drive measurable improvements in performance and support business growth.

Key Responsibilities

Deliver high-quality, engaging training across retail and support functions
Provide in-store coaching to embed sales, customer experience, and leadership behaviours
Support onboarding delivery to ensure new starters are set up for success
Design simple, practical training materials focused on immediate impact
Identify capability gaps through hands-on engagement with teams and managers
Partner with leaders to improve team performance and sustain improvements
Plan and coordinate training schedules to ensure consistent delivery across locations
Track training effectiveness, completion, and behavioural impact
Ensure compliance and mandatory training requirements are met
Continuously review and improve training approaches to maximise engagement and results

Requirements

Proven experience in a hands-on L&D or training role, ideally in a retail or multi-site environment
Strong trainer and coach, confident working directly with teams and managers
Practical, solutions-focused approach with strong organisational skills
Excellent communicator with the ability to influence and engage at all levels
Comfortable operating in a fast-paced, operational environment

Benefits :

Excellent career development opportunities and a clear development path
Accredited industry training and qualifications (fully-funded)
29 days holiday per year
Company life assurance of three times your salary for all colleagues
Generous staff discounts
Colleague incentives (cash rewards, show tickets, overnight stays, and more)

If this sounds like the ideal role for you, apply now!

Quick apply

Refine Your Search

customer care manager jobs in scotland

Learning & Development Manager

Internal Sales Manager

HR Client Services Manager

Duty Manager

Manager Designate- Dundee

Sales and Marketing Manager

Customer Service Manager

Regional Facilities Manager

Guest Services Manager

General Manager

Customer Relationship Manager

Manager Designate - Stirling

Manager Designate - Glasgow

Assistant Manager

Area Manager, DDD1

General Manager

HR Operations Manager

Customer Service Team Manager

Area Manager, DXG1

Manager Designate - Livingston

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