Customer care specialist Work, Jobs in Scotland (with Salaries)

Retention Specialist
Canova Medical —Glasgow
- From £30,000 a year
- Full-time
- Microsoft Word
- Sales
- Customer service
Quick apply
5d
Customer Service Advisor
Barclays —Glasgow
- £26,700 a year
- Hybrid work
- Customer service
- Microsoft Office
- Administrative experience
Senior Customer Service Advisor
Barclays —Inverness
- £27,700 a year
- Weekend availability
- Customer service
- Administrative experience
- Travel
- Life insurance
OPS - Night Care Worker (OR)
CrossReach —Shetland
- £171.00 - £176.23 a day
- Call to connect
- Employee discount
3d
Client Service Advisor
Barclays —Glasgow
- Monday to Friday
- Customer service
- Administrative experience
- Communication skills
Transfer Agency UK, Associate 2
State Street —Edinburgh
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Technical Auditor - Join a Growing National Team!
BRE —Glasgow
- £35,301 a year
- Hybrid work
- Microsoft Office
- No degree
- Communication skills
- Free parking
Clinical Application Specialist, PMLS - Scotland
Mindray —Glasgow
- Remote
- ICU experience
- Travel
Customs & Compliance Specialist
Exolum —Grangemouth
- £40,000 - £50,000 a year
- Microsoft Office
- Maths
- Accounting
2d
Graduate Trainee Programme in Housekeeping & Hospitality Management
Teasses Estate —Leven
- £26,500 a year
- Full-time
- Hospitality
- Customer service
- Microsoft Office
- Relocation assistance
Quick apply
13d
Duty Pharmacy Manager - Galashiels P/T
Tesco UK —Galashiels
- Up to £52,000 a year
- Full-time
- IT
Relief Pharmacist
Boots —Elgin
- Weekend availability
- Customer service
- IT
- Communication skills
- Employee assistance programme
- Employee discount
Customer Complaints Specialist - Fixed Term Contract
Zurich Insurance —Glasgow
- Up to £28,000 a year
- Full-time
- Hybrid work
- Negotiation
- Flexible schedule
9d
Lead Sourcing Specialist - Sourcing Initiatives
Baker Hughes —Aberdeen
- Full-time
- Oracle
- Management
- Bachelor's degree
- Flexible schedule
- Life insurance
8d
Duty Pharmacy Manager - Edinburgh FTC
Tesco UK —Edinburgh
- Up to £52,000 a year
- Full-time
- IT
Pharmacist
Boots —Stranraer
- Weekend availability
- Customer service
- IT
- Communication skills
- Employee assistance programme
- Employee discount
Reproduction Management Specialist
Genus Plc —Dumfries
- Full-time
- Programmable logic controllers
- Driving
- Employee assistance programme
Lead Project Planner
Baker Hughes —Aberdeen
- Full-time
- Oracle
- Master's degree
- Bachelor's degree
- Flexible schedule
- Life insurance
Marketing Executive
Norty Ltd —Livingston
- £28,000 a year
- Full-time
- Social media management
- In-person
- Marketing
- Free parking
Quick apply
2d
Pharmaceutical Delivery Driver
LF&E Refrigerated Transport —Aberdeen
- £30,537 a year
- Full-time
- Customer service
- Driving
- Communication skills
- Employee assistance programme
11d

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customer care specialist jobs near scotland

Retention Specialist

Canova Medical
Glasgow

Quick apply

Job details

Full-time
From £30,000 a year
5 days ago

Qualifications

Microsoft Word
Sales
Customer service
Analysis skills
Data entry
Phone etiquette
Communication skills

Full job description

Job Summary

We are seeking a dedicated and personable Retention Specialist to join our team. The successful candidate will play a vital role in maintaining strong relationships with our clients, ensuring their satisfaction, and fostering loyalty. This position offers an excellent opportunity for individuals with strong communication skills and a passion for customer service to contribute to the growth and success of our organisation. The role involves engaging with clients via phone and digital channels, analysing customer data, and implementing strategies to enhance retention rates.

Duties

Manage inbound and outbound customer calls with professionalism, demonstrating excellent phone etiquette.
Utilise data entry skills to accurately record customer interactions, feedback, and relevant information in our CRM system.
Analyse customer data to identify trends, potential issues, and opportunities for upselling additional products or services.
Develop personalised retention strategies tailored to individual client needs and preferences.
Conduct follow-up communications to ensure customer satisfaction and resolve any concerns promptly.
Collaborate with sales and marketing teams to implement upselling initiatives that benefit both the organisation and clients.
Maintain detailed records of customer interactions, feedback, and retention activities for reporting purposes.

Qualifications

Proven experience in data entry, customer service, or retention roles is preferred.
Strong communication skills with the ability to engage clients professionally and empathetically.
Excellent analysis skills to interpret customer data and identify actionable insights.
Demonstrated phone etiquette and interpersonal skills to build rapport with diverse client bases.
Ability to upsell products or services tactfully without compromising customer satisfaction.
Organised with attention to detail, capable of managing multiple tasks efficiently in a fast-paced environment.

This position offers a rewarding career opportunity for motivated individuals eager to develop their skills within a dynamic organisation committed to exceptional customer care.

Pay: From £30,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

customer care specialist jobs in scotland

Retention Specialist

Customer Service Advisor

Senior Customer Service Advisor

OPS - Night Care Worker (OR)

Client Service Advisor

Transfer Agency UK, Associate 2

Technical Auditor - Join a Growing National Team!

Clinical Application Specialist, PMLS - Scotland

Customs & Compliance Specialist

Graduate Trainee Programme in Housekeeping & Hospitality Management

Duty Pharmacy Manager - Galashiels P/T

Relief Pharmacist

Customer Complaints Specialist - Fixed Term Contract

Lead Sourcing Specialist - Sourcing Initiatives

Duty Pharmacy Manager - Edinburgh FTC

Pharmacist

Reproduction Management Specialist

Lead Project Planner

Marketing Executive

Pharmaceutical Delivery Driver

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