Customer experience coordinator Work, Jobs in Scotland (with Salaries)

Customer Information & Engagement Coordinator x 4
Hays —Glasgow
- £28,325 a year
- Temporary
4d
Compliance and Performance Coordinator
Equans —Edinburgh
- From £40,000 a year
- Full-time
- Microsoft Office
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Operations & Guest Experience Coordinator
Dragon Suites —Edinburgh
- From £28,000 a year
- Full-time
- Hospitality
- Bachelor's degree
- Driving
Quick apply
9d
OME UK College Coordinator & Engagement Lead
Thales —Glasgow
- Full-time
- Hybrid work
- Microsoft Office
- Communication skills
- Annual leave
- Employee assistance programme
8d
Helpdesk Coordinator
OCS Group —Glasgow
- Overtime
- Customer service
- Microsoft Office
Quick apply
10d
Customer Success Coordinator
RivoraLabs —Edinburgh
- £140 - £180 a day
- Full-time
- Customer service
- Administrative experience
- Organisational skills
- Employee stock purchase plan
- Employee discount
Quick apply
14h
Travel & Guest Experience Coordinator
Lindsays Highland Tours —Edinburgh
- £25,000 - £29,000 a year
- Weekend availability
- Hybrid work
- Hospitality
- Customer service
- Communication skills
- Flexible schedule
- Bereavement leave
Quick apply
3d
Customer Service Coordinator
Smurfit Westrock —Uddingston
- Full-time
- Annual leave
1d
Project Coordinator - Community Partnership
Iberdrola Group —Glasgow
- From £38,760 a year
- Hybrid work
- Microsoft Office
- IT
- Business
- Annual leave
- Employee discount
6d
Noticing & Work Stack Coordinator
Telecoms Technical Services (Scotland) LTD —Glasgow
- £25,389 - £30,000 a year
- Part-time
- Hybrid work
- Microsoft Excel
- Customer service
- Microsoft Office
- Free parking
Quick apply
1d
Customer Hire & Sales Coordinator
GAP Group —Glasgow
- Full-time
- Communication skills
Project Coordinator - Bellshill, Glasgow Office
Learnd —Bellshill
- Full-time
- Microsoft Word
- Microsoft Office
- Administrative experience
Facilities Coordinator/Helpdesk
CBRE —Glasgow
- Full-time
- Microsoft Office
Property Co-Ordinator
Chisholm Hunter Ltd —Glasgow
- £28,000 - £35,000 a year
- Full-time
- Maintenance
- Travel
- Organisational skills
- Employee discount
Quick apply
Sales & Reservations Coordinator
Le Monde —Edinburgh
- £31,977 a year
- Full-time
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
Learning & Teaching Coordinator
University of Stirling —Stirling
- Full-time
- Agile
- Teaching
6d
Logistics Coordinator
BASF Pharma (Callanish) Ltd. —Scotland
- Bachelor's degree
- IT
- Communication skills
- Life insurance
6d
Trainee Contracts Coordinator
Ringlink Scotland Ltd —Cupar
- £28,000 - £30,000 a year
- Full-time
- Sales
- Customer service
- English
- Free parking
- Life insurance
Quick apply
1d
Project & Client Coordinator
Countryside Kitchens —Kelso
- £14 an hour
- Full-time
- Project management
- Computer skills
- Time management
- Free parking
- Employee discount
Quick apply
2d
People Operations - Services Coordinator
Ian Macleod Distillers —Broxburn
- Full-time
- Hybrid work
- Human resources
6d

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customer experience coordinator jobs near scotland

Customer Information & Engagement Coordinator x 4

Hays -
Glasgow

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Job details

Temporary
£28,325 a year
4 days ago

Full job description

Posted: 01/06/26 Recruiter: Hays Reference: 3115918675 Type: Temporary Salary: £28,325 Annual Location: Glasgow Description: Customer Information & Engagement Coordinators x 4

Your new company
Our client is now looking for four Customer Information & Engagement Coordinators to join them on a temporary basis to support them with enquiries from the public both in person and across multiple channels.
Your new role
As a Customer Information & Engagement Co-ordinator, you'll be at the centre of customer communications and engagement activity. You'll act as a key point of contact, ensuring visitors receive accurate, timely information and a consistently high-quality experience-both online and on-site.You'll work collaboratively across teams, including operations, marketing, ticketing and volunteer coordination, to support a seamless and memorable event journey.

What you'll need to succeed
Customer Communications

Manage and respond to customer enquiries across email, social media and in-person channels
Provide clear, accurate information on schedules, venues, ticketing, transport and services
Draft and maintain customer-facing content including FAQs and guidance materials
Monitor incoming queries and escalate complex issues where appropriate

Engagement & Experience

Support the planning and delivery of public engagement campaigns
Assist with fan engagement activities and feedback initiatives
Help ensure inclusive, accessible and high-quality experiences across all touchpoints
Work closely with CRM and ticketing teams to enhance the customer journey.

Feedback & Reporting

Capture and analyse customer feedback trends
Produce regular insights to support continuous improvement
Liaise with operational teams to resolve issues and ensure follow-through

Event Delivery

Provide on-site support at venues and customer information points
Collaborate with frontline teams and volunteers to ensure consistent messaging
Support engagement and marketing activity during live event delivery

What you'll get in return
Excellent rate of pay
Be part of a high profile event
Head office is based in Glasgow City centre.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Apply Now

Refine Your Search

customer experience coordinator jobs in scotland

Customer Information & Engagement Coordinator x 4

Compliance and Performance Coordinator

Operations & Guest Experience Coordinator

OME UK College Coordinator & Engagement Lead

Helpdesk Coordinator

Customer Success Coordinator

Travel & Guest Experience Coordinator

Customer Service Coordinator

Project Coordinator - Community Partnership

Noticing & Work Stack Coordinator

Customer Hire & Sales Coordinator

Project Coordinator - Bellshill, Glasgow Office

Facilities Coordinator/Helpdesk

Property Co-Ordinator

Sales & Reservations Coordinator

Learning & Teaching Coordinator

Logistics Coordinator

Trainee Contracts Coordinator

Project & Client Coordinator

People Operations - Services Coordinator

I want to receive the latest job alerts for customer experience coordinator in scotland

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