Customer experience representative Work, Jobs in Scotland (with Salaries)

Customer Service Representative
BWT UK —Glasgow
- £24,784.50 a year
- 8 hour shift
- Bilingual
- Microsoft Outlook
- English
- Free parking
- Health & wellbeing programme
Quick apply
Customer Service Representative
Swagelok Scotland —Westhill and District
- From £31,000 a year
- Full-time
- Sales
- Customer service
- ERP systems
- Flexible schedule
- Life insurance
Quick apply
2d
Fleet Sales Administrator - 12 Month Fixed-Term Contract (Hybrid Working)
TrustFord —Scotland
- From £13.31 an hour
- Temporary
- Hybrid work
- Hotel
- Annual leave
- Employee discount
4h
Booking Department Representative / Agent
M & M Theatrical Productions Ltd —Ayr
- £25,000 - £35,000 a year
- Full-time
- Hybrid work
- CRM software
- Sales
- Customer service
- Free parking
- Work from home
Quick apply
Customer Experience Representative
REVIVAL ENTERPRISE LTD —Edinburgh
- £14 - £17 an hour
- Full-time
- Business development
- In-person
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
1d
Customer Service Representative I
Schlumberger —Aberdeen
- Full-time
- Microsoft Excel
- Sales
- Customer service
13d
Customer Service Representative (International)
Amici Procurement Solutions —Glasgow
- From £26,000 a year
- Full-time
- Hybrid work
- Customer service
- English
- Data entry
- Free parking
- Life insurance
Quick apply
1d
Customer Representative - Aberdeen
Nationwide Building Society —Aberdeen
- From £25,250 a year
- Temporary
- Customer service
- Banking
7d
Customer Service Representative
Gs Light Haulage LTD —Peterculter
- £29,741.40 a year
- Full-time
- CRM software
- Spanish
- Sales
- Free parking
Quick apply
11d
Call Centre - Customer Support Representative (Q326G)
Capquest Debt Recovery Limited —Glasgow
- £28,163.20 a year
- Full-time
- Hybrid work
- Customer service
- English
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
14d
Customer Service Advisor
Tenancy Deposit Scheme —Glasgow
- From £24,945.96 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Customer service
- English
- Referral programme
- Sick pay
Quick apply
Customer Service Representative
Tesco Insurance —Glasgow
- £25,200 - £26,000 a year
- Full-time
- Hospitality
- Communication skills
- Employee discount
- Gym membership
Customer Service Representative
Hertz —Edinburgh
- Full-time
- Sales
- Customer service
- English
Customer Care Representative
DPand L —Glasgow
- Customer service
- Computer skills
Quick apply
Customer Contracts Manager
Alexander Dennis —Larbert
- Full-time
- Hybrid work
- Contracts
- Communication skills
Quick apply
7d
Sales Representative - Events (Full Time)
Skyeline Marketing Ltd —Glasgow
- £24,420.00 - £49,882.86 a year
- Sales
- Customer service
- English
- Flexible schedule
Quick apply
3d
Customer Representative - Edinburgh
Nationwide Building Society —Edinburgh
- From £25,250 a year
- Full-time
- Customer service
- Banking
1d
Customer Service Representative - Inverness
Enterprise Mobility —Inverness
- £29,039.40 a year
- Weekend availability
- Customer service
- Communication skills
Customer Service Representative Lloyds Banking Group Disputes
Teleperformance —Glasgow
- £27,081.60 a year
- Full-time
- Customer service
- English
- Financial services
- Annual leave
- Employee discount
Customer Service Support Specialist
Hewlett Packard Enterprise —Erskine
- Full-time
- Microsoft Excel
- Project management
- Organisational skills
13d

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customer experience representative jobs near scotland

Customer Service Representative

BWT UK
Glasgow

Quick apply

Job details

Full-time
£24,784.50 a year

Benefits

Free parking
Health & wellbeing programme
Annual leave
On-site parking

Qualifications

Bilingual
Microsoft Outlook
GCSE
English
A Level

Full job description

BWT, Europe’s largest water treatment company with more than 30 years of experience in the industry, has recently joined forces with Eden Springs, a leading provider of drinking water and coffee solutions for homes and workplaces. Together, we’re creating a stronger, more innovative organisation focused on providing great products, great service, and sustainable solutions for our customers.

We’re building a culture that feels purposeful and supportive - somewhere people enjoy working and feel proud of the impact they make. We want to attract colleagues who care about delivering an excellent experience to our customers.

If you’re passionate about helping people and want to be part of a growing, forward‑thinking business, we’d love to hear from you.

The Customer Service Representative will take ownership and responsibility for all customer contact relating to the provision of products, services and information. The role will play a key part in enhancing customer satisfaction and revenue growth by driving service excellence.

Key Responsibilities

Dealing with a range of customer service queries by telephone, email and live chat accurately to enhance first point of contact resolution
Assisting customers to troubleshoot their equipment if possible or requesting a service visit if necessary
Collaborate with internal departments to resolve customer issues relating to the supply of a service or products in a timely manner
Work closely with Customer Management Team to escalate issues where required to remove blockages and ensure resolution
Share best practice and drive continuous improvement
Maintain an in-depth understanding of our products and services through effective communication and collaboration with other stakeholders

Profile

A confident individual with drive, a proactive attitude and a passion for providing excellent customer service
Polite and professional telephone manner
Positive outlook, a clear focus on delighting customers and a desire to take ownership of issues
Positive attitude to personal and professional development
Strong written skills with an ability to deliver an accurate and concise message
Able to build meaningful relationships across all departments and influence others.
Empathetic and able to see things from different points of view
Excellent timekeeping and attention to detail

Job Types: Full-time, Permanent

Benefits:

Free, on-site parking
Health & wellbeing programme
37.5 hours a week, Monday to Friday
23 days annual leave, plus bank holidays.

Schedule:

8 hour shift
Monday to Friday
No weekends

Work Location: In person

Job Type: Full-time

Pay: £24,784.50 per year

Benefits:

Free parking
Health & wellbeing programme
On-site parking

Work Location: In person

Quick apply

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customer experience representative jobs in scotland

Customer Service Representative

Customer Service Representative

Fleet Sales Administrator - 12 Month Fixed-Term Contract (Hybrid Working)

Booking Department Representative / Agent