Helpdesk Work, Jobs in Scotland (with Salaries)

Helpdesk Coordinator
OCS Group —Glasgow
- Overtime
- Customer service
- Microsoft Office
Quick apply
9d
Helpdesk Assistant (Temporary 6 Months)
CHAP Group —Westhill and District
- Full-time
- Windows
- Analysis skills
- Computer networking
Quick apply
7d
IT Support Apprentice
QA Apprenticeships —Glasgow
- £18,000 a year
- Full-time
- Communication skills
9d
Desktop Support Technician
Bill Gosling Outsourcing Limited —Glasgow
- Windows
- Linux
- Paid training
Quick apply
Digital Helpdesk Apprentice
QA Apprenticeships —Bellshill
- £16,000 a year
- Full-time
IT Support
Covetrus —Dumfries
- Full-time
- Customer service
- Microsoft Office
- Communication skills
Graduate Technical Support Analyst
Lugo —Edinburgh
- From £26,200 a year
- Full-time
- Hybrid work
- Azure
- Computer Science
- Windows
- Bereavement leave
- Sick pay
Quick apply
3d
IT Support Engineer (Regional Onsite Support – Orkney/North Scotland)
DBaaS —Scotland
- Part-time
- Windows
- Driving
- Computer networking
IT Support Technician (1st & 2nd Line)
BHC —Clydesdale West
- Full-time
- Microsoft Outlook
- Customer service
- Maintenance
Hospitality EPOS Support Technician – Helpdesk Role (Inverness)
Alliance IPOS —Inverness
- £25,000 - £26,000 a year
- Full-time
- Hospitality
- Customer service
- English
- Free parking
- Annual leave
Quick apply
Facilities Coordinator/Helpdesk
CBRE —Glasgow
- Full-time
- Microsoft Office
Helpdesk Manager
CBRE —Glasgow
- Full-time
- Microsoft Word
- Microsoft Excel
- Management
2d
Customer Service Support Agent
Improvement Service —Livingston
- £29,532 - £31,412 a year
- Hybrid work
- Customer service
- Organisational skills
- In-person
- Annual leave
2d
Telephone Helpdesk Assistant
Your Conveyancer Limited —Dunfermline
- From £25,000 a year
- Full-time
- Bilingual
- Customer service
- English
- Store discount
- Health & wellbeing programme
Quick apply
2d
Deskside Support Engineer (Edinburgh)
Seven Investment Management —Edinburgh
- Azure
- Customer service
- Microsoft Office
Senior Technical Support Analyst
Lugo —Edinburgh
- £30,000 - £34,000 a year
- Full-time
- Hybrid work
- Azure
- Software troubleshooting
- Customer service
- Paid training
- Bereavement leave
Quick apply
3d
Account Manager
Alba Facilities Services Ltd —Scotland
- £50,000 - £55,000 a year
- Full-time
- Management
- Continuous improvement
- Team management
- Employee assistance programme
- Life insurance
Quick apply
Digital Support Apprentice
QA Apprenticeships —Glasgow
- £14,560 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- IT
- Annual leave
Product Support Specialist - Institutions
Opus 2 —Edinburgh
- £40,000 - £45,000 a year
- Full-time
- Hybrid work
- Product management
- Python
- Employee assistance programme
Quick apply
Digital Customer Support Apprentice
QA Apprenticeships —Glasgow
- £19,500 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
13d

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Helpdesk Coordinator

OCS Group -
Glasgow

Quick apply

Job details

Permanent
9 days ago

Qualifications

Customer service
Facilities management
Microsoft Office
Help desk

Full job description

About The Company:

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.

About The Role:

As part of your role, your key responsibilities will include, but are not limited to:

To be the principal point of contact for customer enquiries, incoming calls, and new work requests on our CAFM Concept System.
Acting as the first point of contact for the engineering workforce and sub-contractors, allocating work to engineers and diary management for the regional area.
Updating and closing out Reactive, PPM and Quoted jobs for engineers and sub-contractors on CAFM Concept System.
Raising purchase orders to sub-contractors for reactive works and obtaining ETAs and updates.
Coordinating and supporting Project Managers in project works across various government contracts including but not limited to requesting quotations, raising POs, creating site Health & Safety files and job costing of variations.
Updating the database of quotations, engineering overtime and statutory compliance certification, where requested.

What are we looking for?

Applicants must have the right to work in the UK
Strong Customer service skills.
Helpdesk experience in Facilities Management and working with the CAFM system, preferably Concept.
Strong knowledge of Microsoft Office packages.
Excellent organisation and planning skills.
Knowledge and understanding of property-related issues.
Exceptional telephone etiquettes

How to Apply:

If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.

Quick apply

Refine Your Search

helpdesk jobs in scotland

Helpdesk Coordinator

Helpdesk Assistant (Temporary 6 Months)

IT Support Apprentice

Desktop Support Technician

Digital Helpdesk Apprentice

IT Support

Graduate Technical Support Analyst

IT Support Engineer (Regional Onsite Support – Orkney/North Scotland)

IT Support Technician (1st & 2nd Line)

Hospitality EPOS Support Technician – Helpdesk Role (Inverness)

Facilities Coordinator/Helpdesk

Helpdesk Manager

Customer Service Support Agent

Telephone Helpdesk Assistant

Deskside Support Engineer (Edinburgh)

Senior Technical Support Analyst

Account Manager

Digital Support Apprentice

Product Support Specialist - Institutions

Digital Customer Support Apprentice

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