Quality improvement officer Work, Jobs in Scotland (with Salaries)

Welfare Rights Officer
West of Scotland Housing Association —Glasgow
- £42,707 - £46,895 a year
- Part-time
- In-person
Quick apply
9d
Digital Communications Officer
NHS Scotland —Glasgow
- £34,544 - £43,039 a year
- Remote
- SharePoint
12d
Training Officer
GSR Training —Aberdeen
- £24,784 - £27,500 a year
- Part-time
- Microsoft Excel
- Business development
- Presentation skills
- Sick pay
Quick apply
4d
000926 - Administrative Services
NHS Scotland - Test —Edinburgh
- £22,152 - £24,000 a year
- Microsoft Office
- Communication skills
- Time management
Chief Operating Officer
FWB —Edinburgh
- Full-time
- Leadership
QA Officer
Piramal Healthcare UK Limited —Grangemouth
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Deer Data and Research Officer
NatureScot —Scotland
- £41,567 a year
- Full-time
- Hybrid work
- Project management
- Travel
- Communication skills
3d
Admissions Officer (Visitor Experience)
School Talent —St. Andrews
- Full-time
- CRM software
- Hospitality
- University
Quick apply
8d
Head of Estates and Facilities
School Talent —St. Andrews
- £56,375 - £63,960 a year
- University
- School
Quick apply
11d
Project Officer
Deafblind Scotland —Fife
- £24,723 - £29,229 a year
- Part-time
- Microsoft Office
- Travel
- Mentoring
- Work from home
- Sick pay
Quick apply
11d
SHEQ Manager
Window Supply Company —Bathgate
- Full-time
- Microsoft Excel
- Management
- Microsoft Office
- Free parking
- Health & wellbeing programme
Quick apply
MIS OFFICER
School Talent —St. Andrews
- £31,592 a year
- Full-time
- SQL
- Project management
- University
Quick apply
8d
Membership Development Officer
Ayrshire Chamber of Commerce —Prestwick
- Full-time
- Sales
- Microsoft Office
- Business development
- Free parking
- Health & wellbeing programme
Quick apply
10d
Senior PMO Manager
The Scottish Government —Galashiels
- Full-time
- Hybrid work
- Presentation skills
10d
Senior Development Officer - Gracemount High School
City of Edinburgh Council —Edinburgh
- £65,214 a year
- Full-time
- IT
- School
10d
Project Information Officer
SSE —Aberdeen
- £34,749 - £40,939 a year
- Continuous improvement
- Communication skills
- Employee discount
- Gym membership
12d
Shared Head Teacher
Perth & Kinross Council —Blairgowrie
- £71,820 a year
- Full-time
- Leadership
- School
5d
QHSE Manager
Blake Group —Musselburgh
- £28,673.40 - £59,459.81 a year
- Full-time
- Microsoft Office
- Analysis skills
- Quality control
- Free parking
- Life insurance
Quick apply
Head of Soft Services
Equans —Edinburgh
- Full-time
- Management
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Administration Manager
Beatson Cancer Charity —Glasgow
- £32,000 - £36,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Supervising experience
- Continuous improvement
- Annual leave
- Work from home
Quick apply
4d

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Welfare Rights Officer

West of Scotland Housing Association
Glasgow

Quick apply

Job details

Part-time
£42,707 - £46,895 a year
9 days ago

Benefits

Tech scheme

Full job description

West of Scotland Housing Association/Willowacre Trust is a great place to work, we have a very friendly, open atmosphere and the staff are all brilliant and have the customers best interests at heart in everything they do. We have a great variety of staff benefits including Tech scheme and great health and wellbeing opportunities including therapy sessions.

About the Role

Reporting to our Income Max Team Leader, you will play a key role in ensuring tenants receive an excellent service maximising benefit and income for tenants/owners of Rutherglen & Cambuslang HA using methods compatible with our values of Respect, Inclusive, Integrity, Improvement & Support

Main Responsibilities

Provide benefit advice and support to tenants/owners to ensure they receive all the benefits they are entitled to, checking accuracy of claims
Liaise with other agencies to ensure the tenants/owners have access to services and advice that we are unable to provide directly e.g. tribunal representation
Carry out benefit checks / provide entitlement advice through home visits, appointments and telephone enquiries and using a range of methods (social media, text, emails and phone calls out with office normal hours) to establish and maintain contact with tenants.
Maintain records on case management system.
Effective liaison with external agencies, e.g., Social Work Department, Housing Benefit Offices, DWP etc.
Assist in the delivery of welfare rights campaign material aimed at maximising incomes and minimising the risk of rent arrears/debt
Complete claim forms/online claims and benefit renewal forms and undertake follow up work up to verification level as required
from Assist in the development and application of the Association’s policies and procedures to Assist in the development and application of policies and procedures
Attend relevant stakeholder groups, forum meetings, consultations, and sector specific events
Liaise with a range of other staff across the Organisation to establish contact with customers
Assist in publicising welfare rights information at all appropriate venues, publications and Newsletters etc.
Collate and provide relevant performance management data for inclusion in performance reports
Provide basic debt and budgeting advice to tenants/owners
Ensure own continuous development and knowledge is up to date in line with sector related developments
Assist in the development and application of the Association’s policies and procedures
Deliver services internally/externally in line with the Association’s values
Ensure procedures are followed with regards to Peoplesafe Lone Working
Assist in developing continuous quality Improvement to the service, ensuring the service reflects the needs of a diverse customer group.
Carry out any other reasonable tasks that may be requested by line manager.

The list above is typical of the level of duties which the post holder is expected to perform or be responsible for. It is not necessarily exhaustive and other duties of a similar type and level may be expected from time to time as deemed appropriate.

Interested in applying? Please complete our online application form as we are not accepting CV’s.

https://westscot.co.uk/job/job_details/181/

Closing Date is Monday 15th June 2026 @ 23.55

Interviews will be held on Wednesday 24th June and Thursday 25th June 2026 at our head office 40 Barrowfield Drive G40 3QH

Pay: £42,707.00-£46,895.00 per year

Work Location: In person

Quick apply

Refine Your Search

quality improvement officer jobs in scotland

Welfare Rights Officer

Digital Communications Officer

Training Officer

000926 - Administrative Services

Chief Operating Officer

QA Officer

Deer Data and Research Officer

Admissions Officer (Visitor Experience)

Head of Estates and Facilities

Project Officer

SHEQ Manager

MIS OFFICER

Membership Development Officer

Senior PMO Manager

Senior Development Officer - Gracemount High School

Project Information Officer

Shared Head Teacher

QHSE Manager

Head of Soft Services

Administration Manager

I want to receive the latest job alerts for quality improvement officer in scotland

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