Debt relief & collection occupations Work, Jobs in Sct (with Salaries)

Debt Recovery Administrator
Greenbelt Group —Glasgow
- £27,000 a year
- Full-time
- Microsoft Word
- CRM software
- Microsoft Excel
- Sick pay
12d
Customer Support and Collections Team Leader
Aimée Willow Connex —Scotland
- Continuous improvement
- Communication skills
7d
Customer Support and Collections Team Leader
Close Brothers —Glasgow
- Full-time
- Hybrid work
- Continuous improvement
- IT
- Communication skills
11d
Recovery Visiting Officer
Aberdeen City Council —Aberdeen City
- £16.50 an hour
- Temporary
- English
- Driving
- Organisational skills
Rent Officer
East Lothian Council —Haddington
- £18.34 - £19.86 an hour
- Call to connect
- Microsoft Office
- Driving
- Travel
3d
Customer Reconnection Representative
Ascent Performance Group Ltd —Glasgow
- £27,000 - £30,000 a year
- Weekend availability
- Microsoft Word
- Microsoft Outlook
- Travel
- Work from home
Quick apply
7d
Field Agent / Warrant Officer - 3 Month Fixed Term Contract
Resolvecall —Glasgow
- £2,224 a month
- Full-time
- Microsoft Word
- Microsoft Outlook
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Debt Management Assistant
Falkirk Council —Larbert
- £27,761 - £29,246 a year
- Hybrid work
- Customer service
- Tax experience
3d
Customer Service Advisor
StepChange —Glasgow
- £24,700 a year
- Full-time
- Hybrid work
Quick apply
6d
Lead Credit & Collections Representative
Thermo Fisher Scientific —Paisley
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Oracle
4d
Credit Controller
STARK Group —Glasgow
- Full-time
- Hybrid work
- Customer service
- Analysis skills
- IT
- Flexible schedule
6d
Lead Credit & Collections Representative (German speaker)
Thermo Fisher Scientific —Paisley
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Oracle
13d
Field Based Customer Representative
Ascent —Glasgow
- £27,000 a year
- Weekend availability
- Travel
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
6d
Credit Controller
Aggreko —Dumbarton
- Full-time
- Microsoft Office
- Administrative experience
- Annual leave
- Employee assistance programme
Debtor Officer - REQ06325
North Lanarkshire Council —Motherwell
- £29,666 - £31,541 a year
- Customer service
- Annual leave
1d
Senior Credit Controller
William Grant & Sons —Cumbernauld
- Full-time
- Microsoft Excel
- Data analysis skills
- Analysis skills
- Employee assistance programme
7d
Credit Controller (12 months FTC)
CBRE —Glasgow
- Full-time
- Hybrid work
- Microsoft Outlook
- Organisational skills
- IT
Senior Credit Controller (6 month FTC)
William Grant & Sons —Cumbernauld
- Microsoft Excel
- Data analysis skills
- Analysis skills
- Employee assistance programme
7d
Senior Financial Support Advisor
Evlo —Glasgow
- Hybrid work
- Financial services
- Communication skills
- Employee discount
Quick apply
Credit Controller
Whyte & Mackay —Glasgow
- Full-time
- Hybrid work
- ERP systems
- Annual leave
Quick apply
4d

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Debt Recovery Administrator

Greenbelt Group
Glasgow

Apply Now

Job details

Full-time
£27,000 a year
12 days ago

Benefits

Company pension
Private medical insurance
Sick pay

Qualifications

Microsoft Word
CRM software
Microsoft Excel
Microsoft Outlook
Microsoft Office
Database management
Organisational skills
Communication skills
Negotiation

Full job description

Debt Recovery Administrator Role Overview

The Debt Recovery Administrator will support the effective management of debt recovery files, carrying out administrative, investigative, and customerfacing duties. The postholder will ensure that all case activity is recorded accurately, handled professionally, and completed in accordance with legal, regulatory, and internal procedural requirements.

Key Responsibilities

Case Management

Manage an individual caseload of debt recovery files from instruction to conclusion
Open new case files and maintain accurate records throughout the recovery process
Obtain Land Registry documentation for England and Scotland
Draft and issue letters, emails, and formal correspondence using approved templates
Monitor and manage debt recovery payment arrangements, including direct debits and card payments
Maintain diary systems for all cyclical and timesensitive matters
Conduct tracing activities using GBG, Landlord Registration, Rightmove alerts, and other approved tools
Instruct tracing agents and undertake due diligence checks

Communication & Customer Interaction

Respond to incoming telephone, email, and written enquiries in a professional and timely manner
Negotiate repayment plans with debtors and manage sensitive or challenging conversations with confidence and empathy
Process payments over the telephone in accordance with internal procedures

Administration & Documentation

Process incoming, returned, and insolvencyrelated mail
Update CRM systems and internal databases with accurate and timely information
Assist in preparing documentation for external recovery partners
Ensure all documentation and financial information is processed with a high degree of accuracy

Compliance & Internal Collaboration

Ensure all actions comply with relevant legislation, including the Data Protection Act
Adhere to internal policies, procedures, and regulatory requirements
Liaise with Billing, Customer Care, Finance, and the Legal Team to support case progression and resolve queries
Assist with aged debt reporting and provide general administrative support to the wider team

Essential Skills & Attributes

Proven ability to manage a personal caseload effectively
Excellent attention to detail and accuracy in all aspects of work
Strong verbal and written communication skills
Ability to negotiate effectively and handle sensitive matters with professionalism
Logical, calm, and methodical approach to problem solving
Strong organisational skills and the ability to prioritise workload
Proficiency in Microsoft Office applications (Excel, Word, Outlook)
Experience working with CRM systems and database management tools

Benefits

Competitive salary, based on experience.
Incentive scheme.
Contributory company pension scheme.
Private health insurance scheme (opt-in basis).

Job Types: Full-time, Permanent

Pay: £27,000.00 per year

Benefits:

Company pension
Sick pay

Work Location: In person

Reference ID: VA86

Apply Now

Refine Your Search

debt relief & collection occupations jobs in sct

Debt Recovery Administrator

Customer Support and Collections Team Leader

Customer Support and Collections Team Leader

Recovery Visiting Officer

Rent Officer

Customer Reconnection Representative

Field Agent / Warrant Officer - 3 Month Fixed Term Contract

Debt Management Assistant

Customer Service Advisor

Lead Credit & Collections Representative

Credit Controller

Lead Credit & Collections Representative (German speaker)

Field Based Customer Representative

Credit Controller

Debtor Officer - REQ06325

Senior Credit Controller

Credit Controller (12 months FTC)

Senior Credit Controller (6 month FTC)

Senior Financial Support Advisor

Credit Controller

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