Front office night supervisor Work, Jobs in Sct (with Salaries)

Front Office Supervisor
YOTEL Edinburgh —Edinburgh
- £14.26 an hour
- Full-time
- Hotel
- Front desk
- Referral programme
Quick apply
Front Office Night Supervisor
The Balmoral —Edinburgh
- £27,000 - £32,000 a year
- Weekend availability
- Hotel
- Front desk
- Communication skills
- Employee assistance programme
- Employee discount
Front Office Night Team Member
NOVOTEL —Edinburgh
- £13.95 an hour
- Part-time
- Hotel
- Employee discount
- Referral programme
Quick apply
10d
General Assistant (Front Office)
Western House Hotel —Ayr
- £12.71 an hour
- Hotel
- Front desk
- In-person
Quick apply
10d
Reception Supervisor
FAIRMONT —St. Andrews
- Full-time
- Hotel
- Communication skills
- Resort
- Employee discount
Quick apply
Supervisor Reception
Hilton Grand Vacations —Ballater
- Computer literacy
- Hotel
- Supervising experience
Reception Supervisor
Mount Royal Hotel Edinburgh —Edinburgh
- £13.27 an hour
- Full-time
- English
- Hotel
- Supervising experience
Quick apply
9d
Venue Night Porter
Glenbervie House and Country Estate —Larbert
- From £13.71 an hour
- Part-time
- Bilingual
- Hospitality
- Bar
- Free parking
- Employee discount
Quick apply
Guest Services Manager
Sandman Hotel Group —Glasgow
- Full-time
- Computer literacy
- Microsoft Office
- Hotel
- Flexible schedule
- Referral programme
3d
Assistant Hospitality Manager
The Parry Lamp —Livingston
- £28,000 - £33,000 a year
- Weekend availability
- Hospitality
- Bar
- Hotel
- Free parking
- Employee discount
Quick apply
19h
Casual Turndown Attendant
Trump Turnberry - Housekeeping —Turnberry
- Weekend availability
- Hotel
- Resort
- Time management
- Employee assistance programme
- Employee discount
Quick apply
6d

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Front Office Supervisor
YOTEL Edinburgh —Edinburgh
You will also lead by example and be responsible for but not limited to ensure the greeting of all YOTEL guests, and that assistance is given with luggage as…
£14.26 an hour
Quick apply
Night Receptionist Courtyard by Marriott Glasgow SEC
Hotel Co 51 UK —Glasgow
The front desk is open 24/7 and you will be working in night shifts. You will be responding to every guest’s requests including concierge requests.
£13.58 an hour
Quick apply
2d

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Front Office Supervisor

YOTEL Edinburgh -
Edinburgh

Quick apply

Job details

Full-time
£14.26 an hour

Benefits

On-site gym
Referral programme

Qualifications

Front of house supervision
Guest relations
Shift management
Front desk
Night audit bookkeeping
Team motivation leadership
Hotel front office operations

Full job description

At YOTEL, we believe in challenging the status quo through smart design and seamless experiences. Located in the heart of Edinburgh’s vibrant city centre, our hotel blends tech savvy service with stylish and functional spaces to surprise and delight our guests. Reception is the hub of the guest experience at YOTEL – It’s our version of reception, concierge, and guest relations all rolled into one. As Reception Supervisor, you’ll lead the crew to deliver exceptional first impressions, problem solving on the fly, and ensuring every guest interaction reflects YOTEL’s unique personality and standards. You will also lead by example and be responsible for but not limited to ensure the greeting of all YOTEL guests, and that assistance is given with luggage as needed. You’ll supervise day-to-day operations, support training, and work closely with other departments to deliver a seamless and memorable guest journey.

All responsibilities shall be carried out in a timely, accurate, and professional manner, in accordance with YOTEL’s core values.

Key Roles and Responsibilities

Take ownership of the Reception operation during shifts, ensuring service standards, efficiency, and guest experience are consistently delivered
Lead by example in delivering exceptional guest service, ensuring all guests are welcomed and engaged in line with YOTEL standards
Execute guest room moves as needed and communicate such to Housekeeping Manager and/or Housekeeping Supervisors.
Learn the Hotel night audit systems and perform respective duties when scheduled to work the night audit shift.
Solicit and communicate guest feedback for continuous improvement.
Handle escalated guest concerns and make operational decisions to resolve issues effectively
Work closely with Housekeeping, Fix-It and F&B to ensure the guest journey is seamless from start to finish
Demonstrate self-confidence, energy and enthusiasm at all times.
Extend professionalism and courtesy to crew members and guests at all times.
Attend pre-shift meetings and be current on all in-house events and citywide attractions.
Attend Reception meetings and actively participate and lead.
Support the Reception manager in delivering operational objectives and ensuring team accountability across all shifts
Provide and assist guests with general services and information that enhances the YOTEL guest experience.
Maintain current listings of area attractions, activities and transportation timetables.
Maintain and ensure awareness of the hotel information including any outlet hours of operation and upcoming events.
Ensure thorough knowledge of safety and emergency procedures.
Maintain absolute cleanliness and ordinance of all areas and displays at Reception.
Lead and cover the shift in the absence of Reception Manager ensuring Reception Crew is performing as per YOTEL standards.
Lead the Reception Crew members by example and motivate them.
Alongside these key roles and responsibilities, the incumbent of the role will be required to demonstrate the fundamentals of the company’s values
Supervise, support and delegate tasks to Reception crew to ensure smooth shift operations
Monitor team performance during shifts and provide real-time coaching and feedback

What we offer

A supportive and inclusive working environment
Meals on Duty: Fuel your success with free meals on duty, ensuring your nourished and ready to conquer challenges during your work hours
Long service incentives: Dedication deserves celebration! Our long service incentives honor your commitment with special rewards and recognition for your loyalty over the years
Refer a Friend Scheme: Spread the word and reap the rewards
Complimentary use of our well-equipped on-site gym
Discounted room rates

And many more...

Does this sound like you want to take part? If so, we’d love to hear from you.

INDFOH

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Refine Your Search

front office night supervisor jobs in sct

Front Office Supervisor

Front Office Night Supervisor

Front Office Night Team Member

General Assistant (Front Office)

Reception Supervisor

Supervisor Reception

Reception Supervisor

Venue Night Porter

Guest Services Manager

Assistant Hospitality Manager

Casual Turndown Attendant

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