Helpdesk support Work, Jobs in Sct (with Salaries)

IT Support Technician
Tech Mahindra —Fort William
- From £33,000 a year
- Full-time
- CRM software
- Computer literacy
- English
Quick apply
14d
Junior IT Support Technician
RAD Hotel Group —Cumnock
- Full-time
- Hotel
- Computer networking
- Communication skills
Quick apply
9d
Helpdesk Advisor
Queen Margaret University —Edinburgh
- £25,249 - £31,236 a year
- Full-time
- University
- Organisational skills
- Communication skills
IT Helpdesk Analyst Apprentice
QA Apprenticeships —Aberdeen
- £21,000 - £24,000 a year
- Monday to Friday
- Hybrid work
- Organisational skills
- Computer skills
- Communication skills
6d
Customer Service Helpdesk Assistant
Target-FM —Livingston
- £24,500 - £26,500 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Computer literacy
Quick apply
IT Support Technician
Eurostampa UK —Cumbernauld
- Full-time
- Maintenance
- Communication skills
- Free parking
- Employee assistance programme
IT Desktop Support
Axiom Technologies —Glasgow
- Part-time
- Computer Science
- Maintenance
- Bachelor's degree
6d
Helpdesk Administrator
Stein Group Limited —Hamilton
- Up to £26,500 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- In-person
Quick apply
14d
Applications Support Officer
Midlothian Council —Dalkeith
- £32,554 - £34,451 a year
- Call to connect
- Hybrid work
- Business
14d
Nightshift Operator
City Facilities Management (UK) —Glasgow
- Full-time
- Communication skills
Customer Contact Consultant
Aegon —Scotland
- £24,479 - £27,200 a year
- Full-time
- Remote
- Financial services
9d
Helpdesk Advisor (Maternity Cover)
Queen Margaret University —Edinburgh
- £25,249 - £31,236 a year
- Full-time
- University
- Organisational skills
- Communication skills
Receptionist/Administrator
CS Facilities Management —Westhill and District
- £13.45 an hour
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
- Annual leave
Quick apply
2d
Application Support Coordinator
The R&A —St. Andrews
- Full-time
- Hybrid work
- Maintenance
- Continuous improvement
- Organisational skills
- Life insurance
- Sick pay
Quick apply
10d
Digital Helpdesk Support Apprentice
QA Apprenticeships —Glasgow
- £19,000 a year
- Monday to Friday
- Writing skills
- Continuous improvement
- Travel
13d
Customer Support Advisor (9 months FTC)
Snappy Shopper —Dundee
- Weekend availability
- CRM software
- In-person
- Communication skills
Quick apply
Mobile Front of House Ambassador
Rapport —Scotland
- £30,712 a year
- Overtime
- Microsoft Word
- English
- Hotel
- Employee assistance programme
8d
Primary Care Screening Services Admin Data Processor
NHS Scotland —Bothwell
- £29,103 - £31,409 a year
- Call to connect
- English
- Microsoft Office
- Administrative experience
- Annual leave
- Sick pay
10h
Helpdesk Administration Apprentice
Mitie —Glasgow
- £17,056 a year
- No experience needed
- Contracts
- Business
10d
IT Support Engineer (Regional Onsite Support – Orkney/North Scotland)
DBaaS —Scotland
- Part-time
- Maintenance
- In-person
- Communication skills

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helpdesk support jobs near sct

IT Support Technician

Tech Mahindra
Fort William

Quick apply

Job details

Full-time
From £33,000 a year
14 days ago

Qualifications

CRM software
Technical troubleshooting
Desktop support
Computer literacy
User account provisioning
Ticket management
English
Microsoft Office Suite
User account management
Bachelor's degree
Computer hardware
Technical support incident logging
Organisational skills
ServiceNow
Customer support
Communication skills
Active Directory
Time management
Mobile devices
VPN

Full job description

Role Summary

We are looking for a Junior IT Support Technician to provide first-line technical support to end users. The role involves assisting with common IT and PC-related issues, ensuring users can work effectively with minimal disruption.

Key Responsibilities

Provide first-line support for end users via phone, email, or ticketing system
Troubleshoot and resolve common IT issues, including:
PC and laptop problems
Password resets and account access issues
Software installation and basic configuration
Network connectivity (Wi-Fi, VPN)
Set up and prepare IT equipment (laptops, desktops, mobile devices)
Assist with onboarding and offboarding of employees (user accounts, hardware setup)
Log, track, and update support tickets in the IT service management system
Escalate more complex issues to senior IT staff when required
Maintain basic documentation and user guides

Required Skills & Qualifications

Basic understanding of Windows operating systems and Microsoft 365
Familiarity with common IT tools (e.g., email, printers, VPN, Teams)
Good problem-solving and troubleshooting skills
Strong communication skills with a service-minded attitude
Ability to work independently and as part of a team
Relevant IT education or certification (or equivalent experience)

Preferred (but not required)

Experience with ticketing systems (e.g. ServiceNow)
Basic knowledge of Active Directory or user management
Prior experience in a helpdesk or support role

Key Competencies

Customer-focused and patient
Organized and detail-oriented
Willingness to learn and develop IT skills

Business Overview:

Tech Mahindra is a multi-billion £ company who employ over 125,000 professionals across ninety countries, helping over a thousand customers, including fortune five hundred companies achieve excellent customer experience.

At Tech Mahindra, a culture of driving positive change, celebrating each moment, and empowering all to Rise drives us to dream, do, and become more. By living our culture, both as individuals and as a team, we establish and advance our presence as a brand that is global, innovative, and caring.

Our culture also leads the way for us to be and become a Company with a Purpose. We try to achieve this by making responsibility personal and adopting sustainability as a way of life at Tech Mahindra.

That is the Tech Mahindra way… to RISE!

What makes a wonderful team? A Diverse team!

We are passionate about finding the right people to join our team and we understand that everyone has specific things they want for their personal and career development, so please do speak to us, and let us know what matters to you!

Interested? Contact our Talent Acquisition team! We look forward to speaking with you!

A job is not just a job. It is who you are!

Tech Mahindra is an equal opportunity employer and is proud to be a Disability Confident employer.

We actively encourage individuals with disabilities to apply for this position and to disclose any specific requirements for the application and interview process.

Our commitment to diversity extends beyond recruitment, as we strive to create a workplace that embraces differences and values the unique contributions of every team member.

If you require any reasonable adjustments to participate in the application or interview process, please speak with your recruiter and we will work with you to ensure a smooth and accessible experience.

Join us in fostering an inclusive environment where everyone can thrive and contribute their best!

Job Types: Full-time, Contract

Pay: From £33,000.00 per year

Experience:

IT Support : 4 years (preferred)

Location:

Fort William PH33 (required)

Work Location: In person

Quick apply

Refine Your Search

helpdesk support jobs in sct

IT Support Technician

Junior IT Support Technician

Helpdesk Advisor

IT Helpdesk Analyst Apprentice

Customer Service Helpdesk Assistant

IT Support Technician

IT Desktop Support

Helpdesk Administrator

Applications Support Officer

Nightshift Operator

Customer Contact Consultant

Helpdesk Advisor (Maternity Cover)

Receptionist/Administrator

Application Support Coordinator

Digital Helpdesk Support Apprentice

Customer Support Advisor (9 months FTC)

Mobile Front of House Ambassador

Primary Care Screening Services Admin Data Processor

Helpdesk Administration Apprentice

IT Support Engineer (Regional Onsite Support – Orkney/North Scotland)

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