Senior client services Work, Jobs in Sct (with Salaries)

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Welfare Rights Officer - EAY12820

East Ayrshire Council -
Kilmarnock

Apply Now

Job details

Permanent | Full-time
£35,654 - £38,675 a year
3 days ago

Benefits

Work from home

Full job description

Ref no:

EAY12820

Published:

23/08/2026

Closes:

04/09/2026

Location:

Opera House, 8 John Finnie Street, Kilmarnock, KA1 1DD

Salary:

£35,654 - £38,675 per year

Contract Type:

Permanent

Position Type:

Full Time

Hours:

35 hours per week

Work From Home:

Hybrid

Job Description

Deliver support, guidance and assistance to colleagues, vulnerable service users and other stakeholders in the areas of welfare benefit entitlement, income maximisation, money advice and court related casework services in order to assist with the promotion, delivery and integration of the key objectives in relation to tackling poverty within the Community Plan and Local Housing Strategy.

Requirements

The duties of this post requires the successful applicant to complete a basic Disclosure Scotland application. A formal offer of employment with East Ayrshire Council will only be made once satisfactory clearance has been received. Any information that is disclosed on a basic disclosure will require to be discussed before a formal offer of employment is made.

Employment References

We follow the national guidance in relation to pre-employment checks namely “Safer Recruitment Through Better Recruitment”. With regards to requests for references and in line with this guidance, during your application process you should provide details of a minimum of two appropriate and relevant references, one of which should be from your current or most recent employer. It is also a requirement that the reference from your current or most recent employer is from an appropriate senior manager and it is not a reference from a former peer operating at the same level.

Additional Information

This is a full time permanent post based at the Opera House, John Finnie Street, Kilmarnock.

The work pattern is - Monday-Thursday 9am-5pm, Friday 9am-4pm

The full time salary for the post is £35,654 to £38,675 per annum.

The workstyle for this post is ‘Mobile’ - 20-49% of time is office based. Able to work at home, or another location, or travel directly from home to other locations and client visits out in the field. It is the expectation that all office-based employees (with the exception of those working in schools) will work to the higher end of their allocated workstyle in terms of time spent in the office or at other work locations.

East Ayrshire Council is committed to creating a diverse and inclusive workforce and welcomes applications from all members of the community. We encourage applicants from underrepresented groups including Black and Minority Ethnic people, disabled people and LGBT people. We are also keen to decrease occupational segregation and so encourage women to apply for managerial posts and/or roles in which they are underrepresented. East Ayrshire Council is a Disability Confident employer and a Recruit with Conviction Ambassador.

If you apply for this post, please add the following email address to your safe sender list to ensure that any MyJobScotland related e-mails go directly to your inbox - [email protected].

To be considered for interview, candidates must demonstrate on the application that they meet all essential criteria of the attached job specification.

If you require further information please contact [email protected]

Apply Now

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