Customer service manager Work, Jobs in Scunthorpe, Nl (with Salaries)

Customer Service Team Leader (12 month contract)
Barbon Group Ltd. —Lincoln
- Management
- Leadership
- Communication skills
Quick apply
Client Relationship Manager
Touchstone Education —Doncaster
- £30,000 a year
- Full-time
- Sales
- Organisational skills
- In-person
Quick apply
2d
Assistant Manager
Innoflate —Grimsby
- £15.11 an hour
- Weekend availability
- Hospitality
- Management
- Customer service
- Free parking
- Store discount
Quick apply
5d
Store Manager
Wed2B UK and ROI —Kingston upon Hull
- £29,895.84 a year
- Part-time
- Leadership
- Employee discount
Quick apply
Customer Service Manager
B&M Retail —Hessle
- Weekend availability
- Hospitality
- Customer service
- Employee discount
E-Commerce Manager
LEW Electrical Distributors —Gainsborough
- Full-time
- Sales
- Merchandising
- Product management
Quick apply
9d
Garden Centre Team Leader Customer Service Desk & Tills
Langlands Garden Centre —Shiptonthorpe
- Part-time
- Management
- Customer service
- In-person
- Employee discount
Quick apply
4d
Assistant Manager - Hull Jameson St - Part Time
BoyleSports —Kingston upon Hull
- £13.20 an hour
- Part-time
Quick apply
Counter Manager - Lincoln
Benefit Cosmetics UK —Lincoln
- Weekend availability
- Hospitality
- Management
- Sales
- Annual leave
- Referral programme
Area Manager, Customer Fulfillment
Amazon UK Services Ltd. —Doncaster
- Full-time
- Management
- Bachelor's degree
- Leadership
3d
Assistant Site Manager
Keepmoat Homes —Grimsby
- Full-time
- Employee discount
IT Project Manager
Keepmoat Homes —Doncaster
- Full-time
- Hybrid work
- Project management
- Communication skills
- Employee discount
Branch Manager
Weldricks Pharmacy —Doncaster
- £13.72 an hour
- Full-time
- Employee discount
Sales Manager
Wren —Grimsby
- £28,000 - £40,000 a year
- Weekend availability
- Travel
- Annual leave
- Employee discount
Quick apply
13d
Team Leader
EG On The Move Ltd —Doncaster
- £13.40 an hour
- Part-time
- Employee discount
Quick apply
3d
Lawn Care Sales Account Manager
Agrigem —Saxilby
- £30,000 - £36,000 a year
- Full-time
- Microsoft Outlook
- Customer service
- Microsoft Office
- Free parking
- Health & wellbeing programme
Quick apply
Senior Land and Partnerships Manager
Keepmoat Homes —Doncaster
- Full-time
- Leadership
- Negotiation
- Employee discount
Strategic Account Manager - Europe
POLARIS Laboratories —Doncaster
- £45,000 - £55,000 a year
- Full-time
- Remote
- CRM software
- Sales
- Salesforce
Quick apply
12d
Practice Manager/Receptionist
Sanctum Dental Suites —Cottingham
- £25,058 - £64,881 a year
- Part-time
- Management
- In-person
- Leadership
- Free parking
Quick apply
9d
Logistics Planning & Customer Service Manager
Tarmac —Doncaster
- Customer service
- Military
- Continuous improvement
- Employee discount
4d

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Customer Service Team Leader (12 month contract)

Barbon Group Ltd.
Lincoln

Quick apply

Job details

Fixed term contract

Qualifications

Management
Leadership
Communication skills

Full job description

About Us

HomeLet and Let Alliance are part of PIB Group and are market‑leading providers of specialist referencing and insurance services to the lettings industry. We work in partnership with letting agents and landlords to provide an exceptional, compliant and efficient service that helps them protect their portfolios and support their tenants.

The Role

We are looking for a proactive and people‑focused Team Leader to join our Referencing Team. You will lead a team of Customer Service Specialists to deliver high-quality, accurate and timely tenant references, ensuring an excellent experience for our customers and partners across both the HomeLet and Let Alliance brands.

We operate in a fast paced, call centre environment therefore call centre management experience is highly desirable.

You will be responsible for day‑to‑day performance, coaching and supporting your team, driving continual improvement and acting as an escalation point for complex queries.

Key Responsibilities

Lead, coach, and develop a team of Referencing Specialists to achieve quality, productivity and service targets.
Manage workflow and resource to ensure SLAs are met across multiple brands and systems.
Act as an escalation point for complex cases, complaints and queries, ensuring these are resolved swiftly and professionally.
Monitor and report on team performance, using MI to identify trends, risks and opportunities for improvement.
Drive a strong customer‑centric culture, ensuring each interaction reflects our values and brand standards.
Support the onboarding and training of new starters and cross‑skilling of existing team members.
Ensure adherence to regulatory, legal and internal policy requirements at all times.
Champion process improvements and work collaboratively with other teams and stakeholders to implement change.

About You

Proven experience in a team leader/supervisory role within a contact centre, operations, financial services or similar environment.
Strong people leadership skills with a passion for coaching, feedback and development.
Excellent communication skills, with the ability to manage difficult conversations and escalations calmly and professionally.
Highly organised with the ability to prioritise, manage change and work to tight deadlines.
Strong attention to detail and a focus on quality, accuracy and compliance.
Comfortable working with MI and systems to understand performance and make decisions.
A collaborative approach, able to build effective relationships across teams and locations.

Experience in tenant referencing, insurance, lettings or financial services would be an advantage but is not essential.

What We Offer

A supportive, friendly and collaborative team environment.
Opportunities for development and progression within PIB Group.
Competitive salary and benefits package.

If you are passionate about leading people, delivering great customer outcomes and making a difference in a fast‑paced environment, we would love to hear from you.

We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation, or any other characteristic protected by law.

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Refine Your Search

customer service manager jobs in scunthorpe, nl

Customer Service Team Leader (12 month contract)

Client Relationship Manager

Assistant Manager

Store Manager

Customer Service Manager

E-Commerce Manager

Garden Centre Team Leader Customer Service Desk & Tills

Assistant Manager - Hull Jameson St - Part Time

Counter Manager - Lincoln

Area Manager, Customer Fulfillment

Assistant Site Manager

IT Project Manager

Branch Manager

Sales Manager

Team Leader

Lawn Care Sales Account Manager

Senior Land and Partnerships Manager

Strategic Account Manager - Europe

Practice Manager/Receptionist

Logistics Planning & Customer Service Manager

I want to receive the latest job alerts for customer service manager in scunthorpe, nl

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