Retail customer service representative Work, Jobs in Scunthorpe, Nl (with Salaries)

Senior Customer Service Advisor
Barclays —Kingston upon Hull
- £27,700 a year
- Weekend availability
- Customer service
- Administrative experience
- Banking
- Life insurance
Customer service representative JLR Lincoln
Marshall Motor Group —Lincoln
- £25,466 a year
- Full-time
- Customer service
- Annual leave
- Employee discount
Customer Service Advisor
Wren —Barton-upon-Humber
- £27,308 - £29,988 a year
- Overtime
- Customer service
- Microsoft Office
- IT
- Free parking
- Referral programme
Quick apply
Customer Service Representative
AAK International —Kingston upon Hull
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
Customer Services Advisor
Halfords —Kingston upon Hull
- £11.05 - £12.91 an hour
- Part-time
- Sales
- Customer service
- Employee assistance programme
- Employee discount
6d
Customer Service Representative
William Hill —Retford
- £12.75 an hour
- Part-time
- Customer service
- Employee discount
1d
Customer Service Advisor
CBRE —Doncaster
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office
- Employee discount
Customer Service Advisor (Start Date: 27th July 2026)
Wren —Barton-upon-Humber
- £27,308 - £29,988 a year
- Customer service
- Computer skills
- Employee discount
- Life insurance
Quick apply
Customer Service Advisor - Fixed Term Contract until the end of September 2027
Yorkshire Building Society —Gainsborough
- £12,950 a year
- Customer service
- Financial services
5d
General Customer Service Assistant
Astrabound —Doncaster
- £12.71 an hour
- Part-time
- Customer service
- Merchandising
- Basic maths
- Free parking
- Employee discount
Quick apply
5d
Customer Care Advisor - Barton
Wren —Barton-upon-Humber
- £27,308 a year
- Employee discount
- Gym membership
Quick apply
One Stop - Customer Service Assistant
One Stop —Lincoln
- £11.74 an hour
- Full-time
15h
Customer Care and Compliance Co-ordinator
Stoneacre —Doncaster
- £28,000 - £30,000 a year
- Full-time
- Customer service
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
1h
Customer Service Assistant
Racecourse Service Station —Doncaster
- From £13 an hour
- Part-time
- Microsoft Word
- Customer service
- Organisational skills
- Free parking
Quick apply
7d

I want to receive the latest job alerts for retail customer service representative in scunthorpe, nl

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

retail customer service representative jobs near scunthorpe, nl

Customer Service Representative jobs in Doncaster

Customer Service Representative jobs in Gainsborough

Customer Service Representative jobs in Kingston Upon Hull

Customer Service Representative jobs in Lincoln

Health Safety Advisor jobs in Birmingham

Client Advisor jobs in Heathrow

Client Advisor jobs in Leeds

Client Advisor jobs in Westminster

Parts Advisor jobs in Aberdeen

Client Advisor jobs in Bristol

Library Service jobs in Rugby

Customer Service Representative jobs in Chippenham

Customer Service Specialist jobs in London

Customer Service Associate jobs in London

Customer Service Representative jobs in Wembley

Customer Service Representative jobs in Maidstone

Customer Service Representative jobs in Braintree

No Experience Civil Service jobs in Remote

Customer Service Representative jobs in Plymouth

Customer Service Representative jobs in Newcastle Upon Tyne

Senior Customer Service Advisor

Barclays -
Kingston upon Hull

Apply Now

Job details

Permanent
£27,700 a year

Benefits

Company pension
Private medical insurance
Life insurance

Qualifications

Customer service
Administrative experience
Banking

Full job description

Date live: 17/06/2026

Business Area: BUK Customer Care UK

Area of Expertise: Banking Operations

Contract: Permanent

Reference Code: JR-0000112717

Join us at Barclays as a Senior Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers with more complex queries or needs, this is your chance to bring your passion for helping people to a role where your empathy, dedication and exceptional customer service can truly shine. You’ll be the friendly face for our Retail Banking customers in branch or at one of our local hubs, offering expertise, guidance and support with every interaction.

As part of our Customer Care team, you’ll work 5 days per week, including some weekends, and start with a competitive salary of £27,700. On top of that, you’ll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we’ll ensure you have everything you need to succeed and grow with us.

At Barclays, we’re not just offering you a role—we’re offering you a career.

Purpose of the role

To provide exceptional customer service while resolving more complex customer needs/requests.

Accountabilities

Provision of customer service through various communication channels including chat, email and phone.
Execution of customer service requirements to resolve more complex, specific customer needs, and give a unique, personalised resolution for each case.
Collaboration with teams across the bank to align and integrate customer care processes.
Identification of areas for improvement to provide recommendations for change in customer care processes and provide feedback and coaching for colleagues on these highlighted areas.
Development and implementation of customer care procedures and controls to mitigate risks and maintain efficient operations.
Resolution of specific customer inquiries and issues related to the bank’s products and service, including account balances, transactions and payments.
Development and execution of reports and presentations on customer care performance and communicate findings to internal senior stakeholders.
Identification of industry trends and developments to implement best practice to improve customer care efficiency and effectiveness.

Analyst Expectations

To meet the needs of stakeholders/ customers through specialist advice and support
Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles.
Likely to have responsibility for specific processes within a team
They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources.
If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team.
Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams.
Check work of colleagues within team to meet internal and stakeholder requirements.
Provide specialist advice and support pertaining to own work area.
Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct.
Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams.
Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise.
Make judgements based on practise and previous experience.
Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures.
Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements.
Build relationships with stakeholders/ customers to identify and address their needs.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Apply Now

Refine Your Search

retail customer service representative jobs in scunthorpe, nl

Senior Customer Service Advisor

Customer service representative JLR Lincoln

Customer Service Advisor

Customer Service Representative

Customer Services Advisor

Customer Service Representative

Customer Service Advisor

Customer Service Advisor (Start Date: 27th July 2026)

Customer Service Advisor - Fixed Term Contract until the end of September 2027

General Customer Service Assistant

Customer Care Advisor - Barton

One Stop - Customer Service Assistant

Customer Care and Compliance Co-ordinator

Customer Service Assistant

I want to receive the latest job alerts for retail customer service representative in scunthorpe, nl

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected