Support coordinator Work, Jobs in Seaham, Dur (with Salaries)

Medical Cannabis Patient/Customer Services Coordinator
Curaleaf International —Sunderland
- Full-time
- Hybrid work
- IT
- Communication skills
- Free parking
- Life insurance
Quick apply
Global Operations Coordinator
Prima Cheese —Seaham
- Full-time
- Microsoft Word
- Microsoft Outlook
- ERP systems
- Employee assistance programme
- Life insurance
11d
Student Records Coordinator
Durham University —Durham
- £27,319 - £30,378 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Access
- English
- Annual leave
- Employee assistance programme
4d
Care Coordinator
Helping Hands —Sunderland
- Up to £29,925 a year
- IT
- Care plans
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
People Operations Coordinator
ZIGUP —Darlington
- £28,700 a year
- Human resources
- Communication skills
- Annual leave
- Employee discount
Quick apply
Senior People Operations Coordinator
ZIGUP —Darlington
- £31,000 a year
- Remote
- Human resources
- Communication skills
- Annual leave
- Employee discount
Quick apply
Employer Engagement Coordinator
Durham County Council —Durham
- £38,220 - £41,771 a year
- Temporary
- Hybrid work
- Business
- Annual leave
3d
QC Technician
Prima Cheese —Seaham
- Full-time
- IT
- Communication skills
- Employee assistance programme
- Life insurance
2d
Installations Coordinator
Norton Windows Ltd —Peterlee
- £24,840.47 - £51,573.68 a year
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
Quick apply
10d
Learning and Teaching Coordinator
Durham University —Durham
- £27,319 - £30,378 a year
- Full-time
- Microsoft Excel
- English
- University
- Annual leave
- Employee assistance programme
Front of House & Course Support Coordinator
Incidental Ltd —Newcastle upon Tyne
- £15 an hour
- Full-time
- English
- IT
- In-person
- Free parking
- Flexible schedule
Quick apply
10d
Retrofit Coordinator
Equans —Seaham
- Full-time
- Annual leave
- Employee assistance programme
Befriending Coordinator
Age UK North Tyneside —North Shields
- £25,587 - £27,251 a year
- Part-time
- Employee discount
- Referral programme
Quick apply
3d
HR Coordinator
NRG —Sunderland
- £16.13 an hour
- Temporary
- Management
- Administrative experience
- Human resources
13h
Business Support Co-ordinator
Wave Utilities —Durham
- From £26,634 a year
- Full-time
- Hybrid work
- Customer service
- Computer literacy
- Free parking
- Employee assistance programme
Quick apply
4d
Out of Hours Coordinator
DFP Services Ltd —Durham
- From £20,800 a year
- Administrative experience
- Analysis skills
- IT
- Free parking
Quick apply
3d
Clinical Trial Coordinator
Iksuda Therapeutics —Newcastle upon Tyne
- £28,000 - £34,000 a year
- Full-time
- Hybrid work
- Laboratory experience
- Bachelor's degree
- Communication skills
- Work from home
- Flexible schedule
Quick apply
Deputy QA Manager
Prima Cheese —Seaham
- Full-time
- Supervising experience
- Organisational skills
- Employee assistance programme
- Life insurance
Care Worker
Vestra Homecare Limited —Seaham
- £13.70 an hour
- Part-time
- In-person
- Care plans
- Communication skills
- Referral programme
Quick apply
2d
PEP: Peer Mentor Coordinator - North East
HM Prison & Probation Service —Ashington
- £20,001 - £40,000 a year
- Full-time
- Hybrid work
- Presentation skills
- Travel
- Annual leave
- Employee discount

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Medical Cannabis Patient/Customer Services Coordinator

Curaleaf International
Sunderland

Quick apply

Job details

Permanent | Full-time

Benefits

Free parking
Company pension
Private medical insurance
Life insurance
On-site parking

Qualifications

GCSE
IT
Communication skills

Full job description

Ready to Make a Real Difference in our Patients' Lives?

Do you love helping people and being the person they can rely on?

Do you thrive in a fast paced environment where you're always learning something new?

Are you the one your friends describe as calm, organised, and great at talking things through?

If so, this may be the perfect next step in your career.

We're looking for a motivated and people focused Patient/Customer Services Coordinator to join our Curaleaf team, supporting patients who rely on medical cannabis to manage their health. You'll be the first friendly voice they hear, the reassuring message they receive, and the person who helps keep their journey smooth, supportive, and stress free.

What You Will Be Doing

As a Patient/Customer Services Coordinator, you'll be at the centre of the patient experience, ensuring every enquiry is handled with care, professionalism, and accuracy.

Your day to day will include:

Speaking with patients via phone, email, live chat, and Zendesk

Guiding patients through their medical cannabis journey, escalating when needed

Working closely with internal and external teams to ensure information is accurate and up to date

Using bespoke IT systems and maintaining electronic health records

Taking prescription payments over the phone

Handling complaints professionally and escalating for investigation

Making outbound calls regarding stock updates, orders, payments, deliveries or KYC issues

Keeping your product and process knowledge up to date

Liaising with couriers to support important or urgent deliveries

Supporting the Customer Service Manager, Supervisor, and other internal teams when needed

This is a fast-paced, rewarding role for someone who genuinely enjoys helping others and keeping things running smoothly behind the scenes.

What We Are Looking For

You'll excel in this role if you're enthusiastic, patient focused, and confident communicating with all kinds of people.

You'll bring:

A genuine passion for helping others

Adaptable and effective communication skills

Strong organisation and the ability to prioritise in a busy environment

Confidence making decisions within your remit

A proactive, solutions focused mindset

Excellent IT skills, including Microsoft packages

Exceptional attention to detail

A commitment to confidentiality

A professional and positive approach across phone, email and live chat

A dynamic attitude, with openness to change and improvement

What You Will Get From Us

We do not just offer a job. We offer development growth and a supportive environment where your contribution is valued.

You will receive:

Competitive salary

Excellent holiday allowance

Private medical insurance

Enhanced pension scheme

Life insurance

Free on-site parking

Ongoing development opportunities

At Curaleaf International, we're not just participating in the cannabis industry-we're leading it!

As part of the world's largest cannabis company, Curaleaf Holding, Inc., we are powered by a strong presence at all stages of the supply chain. Our unique distribution network throughout Europe, Canada and Australasia brings together pioneering research with cutting-edge cultivation, extraction, and production. Amidst a rapid growth trajectory, our emphasis on quality and expertise aims to deliver safe and legal cannabis.

This role is based in our Curaleaf Laboratories division. Curaleaf Laboratories is a leading manufacturer and distributor of medical cannabis in the UK. The state-of-the-art MHRA-approved manufacturing facility enables Curaleaf Laboratories to meet growing patient demand for a consistent range of medical cannabis products.

Our Vision: To shape the future of cannabis through our commitment to research and product excellence

Our Mission: To be the world's leading cannabis company consistently delivering superior products and services and driving the global acceptance of cannabis

Our Values: Lead & Inspire Commit to Win Driven to Deliver Excellence Customer Obsession One Curaleaf

Minimum Requirements:

GCSE grade C (or equivalent) in English and Maths

A Role with Real Impact

You won't just be answering queries, you'll be helping patients access essential medical treatment and ensuring they feel supported every step of the way.

A Quick Note About Applications

We often receive a high volume of interest, so this role may close early. If it sounds like the right fit for you, we encourage you to apply as soon as possible.

Quick apply

Refine Your Search

support coordinator jobs in seaham, dur

Medical Cannabis Patient/Customer Services Coordinator

Global Operations Coordinator

Student Records Coordinator

Care Coordinator

People Operations Coordinator

Senior People Operations Coordinator

Employer Engagement Coordinator

QC Technician

Installations Coordinator

Learning and Teaching Coordinator

Front of House & Course Support Coordinator

Retrofit Coordinator

Befriending Coordinator

HR Coordinator

Business Support Co-ordinator

Out of Hours Coordinator

Clinical Trial Coordinator

Deputy QA Manager

Care Worker

PEP: Peer Mentor Coordinator - North East

I want to receive the latest job alerts for support coordinator in seaham, dur

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