Customer service Work, Jobs in Sedbergh, Cma (with Salaries)

Universal Banker
HSBC Global Services Limited —Kendal
- From £27,200 a year
- Full-time
- Customer service
- Communication skills
- Employee discount
Service Colleague
ASDA —Kendal
- £12.71 - £15.25 an hour
- Part-time
- Customer service
- Communication skills
- Annual leave
- Employee assistance programme
4d
Customer Assistant (Process)
Booths —Kendal
- £10.30 - £12.80 an hour
- Overtime
1d
Visitor Centre Operator
Saputo Inc. —Hawes
- Part-time
- In-person
- Free parking
- Employee discount
Customer Representative - Kendal
Nationwide Building Society —Kendal
- From £26,500 a year
- Full-time
- Customer service
- Banking
2d
Barista
Costa Limited —Kendal
- £13.12 - £14.12 an hour
- Full-time
- Fast casual restaurant
- Communication skills
- Employee discount
Receptionist
Wright & Lord Solicitors —Milnthorpe
- Part-time
- English
- Accounting
- Organisational skills
- Annual leave
Quick apply
Team Member - Filling Station
Tebay Services —Penrith
- £12.75 an hour
- Full-time
- Customer service
9d
Team Member - Filling Station (Nights)
Junction 38 Services —Penrith
- £14.25 an hour
- Part-time
- Customer service
- Cooking
9d
Service Administrator
Porsche Centre South Lakes —Carnforth
- £27,758.64 a year
- Temporary
- Hospitality
- Microsoft Office
- Hotel
- Annual leave
- Sick pay
Quick apply
9d
Customer Service Advisor
Ascentis —Lancaster
- From £23,133 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Customer service
- English
- Free parking
- Annual leave
Head of Onboarding (12 Month Fixed-Term Contract)
Citrus-Lime Limited —Ulverston
- From £45,000 an hour
- Management
- Microsoft Office
- In-person
- Free parking
Quick apply
2d
Team Member - Filling Station Fri/Sat nights
Tebay Services —Penrith
- £14.25 an hour
- Part-time
- Customer service
- Cooking
Receptionist
The Belsfield Hotel —Windermere
- £13.50 - £38,542.74 an hour
- Full-time
- Microsoft Word
- Hotel
- Administrative experience
- Free parking
Quick apply
Licensing Administrator
Lancaster City Council —Lancaster
- £25,949 - £26,403 a year
- Hybrid work
- Customer service
- Administrative experience
- Annual leave
Customer Assistant (Trading) Nights
Booths —Windermere
- £12.80 an hour
- Overtime
Customer Service Representative
William Hill —Morecambe
- £12.75 an hour
- Part-time
- Customer service
- Employee discount
Team Member - Cold Production
Tebay Services —Penrith
- £10.20 - £12.75 an hour
9d
Training Supervisor
Citrus-Lime —Ulverston
- From £36,000 a year
- Full-time
- Microsoft Office
- Travel
- Classroom experience
18h
Training Supervisor
Citrus-Lime Limited —Ulverston
- From £36,000 a year
- Full-time
- Microsoft Office
- Travel
- Classroom experience
- Free parking
Quick apply
1d

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Universal Banker

HSBC Global Services Limited -
Kendal

Apply Now

Job details

Full-time
From £27,200 a year

Benefits

Company pension
Private medical insurance
Employee discount

Qualifications

Customer service
Communication skills

Full job description

What you'll do

As a Customer Service Consultant, you’ll provide an outstanding service we can all be proud of, educating our customers to enable them to use our digital platforms, giving them a choice of how they wish to bank with us. Our Customer Service Consultants actively raise fraud awareness protecting our customers and will identify and support those who are in potentially vulnerable situations or have more complex needs ensuring financial inclusion for all.

We’re looking for people who are passionate about delivering an outstanding customer experience, people who are ambitious and have a helpful personality. Previous Customer Service experience is helpful but is not essential. What we’re really interested in is someone who can hold a conversation and who has a genuine passion for going above and beyond for customers – everything else we can teach you!

At HSBC we’re passionate about coaching and developing our people, you’ll have access to our learning platform and the opportunity to develop yourself and your career further.

Within this role you’ll:

Play a pivotal role within our Branch Customer Service Team by being the first point of contact for our customers, take ownership of their individual needs and deliver an exceptional customer experience
Play an integral part in customer education around HSBC digital services and fraud awareness
Identify customers who are in vulnerable situations and determine the best way we can support them
Help our customers with more complex banking needs to ensure they feel supported in their choices

What do I need to be successful?

Demonstrate excellent communication skills enabling you to engage in effective conversations, build strong connections and show empathy to our customers
The ability to take ownership of customer enquiries through to resolution, you’ll pride yourself on delivering a customer experience that exceeds expectations, delivering a personalised, friendly and efficient service
Be resilient to a continuous changing environment

When & where you'll work

This is a full-time role that requires you to work 35 hours per week between the hours of Monday to Friday 09:00-17:00 and Saturday 09:00-13:30. (Not all our branches are open on a Saturday). Please note if you are on a student visa that does not allow you to work 35 hours per week, unfortunately, we will not be able to progress your application. There may be times when we may ask you to support other local branches within a reasonable distance to you with any additional costs reimbursed in line with HSBC Expenses Policy.

Your Training

You’ll receive full training in-branch to get you up to speed with the specifics of your job role, the systems you will use, as well as the products and services that HSBC offer. Our Customer Service Consultant training course is 9 days in total split over 3 weeks. As our training is important, we require you to attend the whole course therefore you will be unable to take holidays during your training period.

What You’ll Get!

We offer an attractive starting salary of £27,200 based on 35 hours per week, plus an annual discretionary performance bonus.

You’ll also receive:

Over six weeks’ holiday. This includes bank and public holidays with the option to buy more
Perks at Work Benefit where you will be able to access to 30,000+ national and local employee discounts
A market-leading employer pension contribution
BUPA Healthcare
Life Assurance, equivalent to four times your annual salary
Access to a flexible benefits platform offering upgrades to Health Club Memberships, Retail Voucher Cards, Car Breakdown Cover and more
Sharesave schemes – a monthly savings plan linked to an option to buy shares in HSBC at a discounted rate

Opening up a world of opportunity.

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.

If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk:

Email: [email protected]

Telephone: +44 207 832 8500

Apply Now

Refine Your Search

customer service jobs in sedbergh, cma

Universal Banker

Service Colleague

Customer Assistant (Process)

Visitor Centre Operator

Customer Representative - Kendal

Barista

Receptionist

Team Member - Filling Station

Team Member - Filling Station (Nights)

Service Administrator

Customer Service Advisor

Head of Onboarding (12 Month Fixed-Term Contract)

Team Member - Filling Station Fri/Sat nights

Receptionist

Licensing Administrator

Customer Assistant (Trading) Nights

Customer Service Representative

Team Member - Cold Production

Training Supervisor

Training Supervisor

I want to receive the latest job alerts for customer service in sedbergh, cma

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