Customer experience leader Work, Jobs in Seer Green, Bkm (with Salaries)

Practice Receptionist ( Private GP)
DoctorNow —Beaconsfield
- From £27,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
11d
Outbound Sales Advisor
Masters Of Mindset Ltd. —London
- £20,000 - £100,000 a year
- Full-time
- Microsoft Powerpoint
- Salesforce
- In-person
- Referral programme
Quick apply
International Future Leadership Programme
MCFT —Maidenhead
- £35,000 a year
- Full-time
- Hospitality
- Sales
- Business development
- Life insurance
- Referral programme
Quick apply
Global Project Management Leader
PerkinElmer —Seer Green
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
5d
In Home Sales Demonstrator
Harvey Water Softeners —Barnet
- £50,000 - £95,000 a year
- Weekend availability
- Sales
- Communication skills
- Annual leave
- Flexible schedule
Quick apply
General Manager - Samsung Experience Store
Partner Retail Services —London
- From £55,000 a year
- Full-time
- Management
- Retail management
- Leadership
- Employee discount
Quick apply
Supervisor, Customer Service
Blackhawk Network —Hemel Hempstead
- Weekend availability
- Hybrid work
- Customer service
- Human resources
- Annual leave
- Employee assistance programme
5d
Sales Support Team Leader
Entel UK Ltd —Borehamwood
- Up to £35,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Free parking
- Referral programme
Quick apply
Sales Executive
Masters Of Mindset Ltd. —London
- £20,000 - £150,000 a year
- Full-time
- Microsoft Powerpoint
- Salesforce
- In-person
- Referral programme
Quick apply
Assistant Manager
Wed2B UK and ROI —Chesham
- £18,184 a year
- Part-time
- Sales
Quick apply
10d
Customer Team Leader
Co-op —Slough
- £14.48 an hour
- Overtime
- Merchandising
- Bakery
- Team management
- Store discount
- Employee discount
General Manager - Cocktail Bar
Bee Hospitality —London
- Up to £75,000 a year
- Full-time
- Serving
- Hospitality
- Bar
Quick apply
Client Engagement Manager
Monotype —London
- Full-time
- Analysis skills
- Travel
- Mentoring
Team Coordinator – Audible Content International
Amazon.com —London
- Full-time
- Management
Managment Trainee
Invicta Linux Limited —London
- £25,420.00 - £32,610.94 a year
- Full-time
- Hospitality
- Management
- Sales
- Referral programme
Quick apply
5d
Enterprise Customer Experience Manager
NAVEX —London
- £60,000 a year
- Full-time
- Hybrid work
- Communication skills
Customer Experience Manager, Enterprise
NAVEX —London
- £60,000 a year
- Full-time
- Hybrid work
- Communication skills
Service Colleague (Express)
ASDA —High Wycombe
- £13.10 - £15.64 an hour
- 8 hour shift
- Employee assistance programme
- Employee discount
3d
VP, Customer Experience & Services
ComplyAdvantage —London
- £225,000 - £290,000 a year
- AI
- Leadership
- Annual leave
- Employee discount
Quick apply
3d
Business Development Representative
PEI Group —London
- Business development
- Communication skills

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Practice Receptionist ( Private GP)

DoctorNow
Beaconsfield

Quick apply

Job details

Full-time
From £27,000 a year
11 days ago

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Customer service
Computer literacy
GCSE
Front desk
IT
Communication skills

Full job description

Job Title

Front of House Co-Ordinator

Reporting to

Front of House Manager

Employment Type

Full Time

Employment Status

Continuing Contract

Job Location

Little Hall Barn, Beaconsfield, Bucks

Salary

TBC

Primary philosophy

· Ensure that DoctorNow & The Beaconsfield Clinic’s Vision, Mission and Values are always at the heart of everything you do

· Communicate clearly and effectively with colleagues and patients

· Contribute to developing a compliance (e.g.CQC/GDPR/ICO) and quality culture

· Responsibility and ownership of your function and always seek to maximise the customer experience and help influence overall customer service.

Job Purpose

Responsible for providing exceptional levels of care and customer service to our patients. Always greeting patients in a friendly, welcoming manner to ensure a positive, lasting impression.

Responsible for the smooth running of reception to provide seamless and quality customer experience for patients.

Duties & Responsibilities

Responsibilities and duties include but are not limited to the following:

Front of House duties

· Act as first point of contact for any patients visiting the practice and meet & greet patients/visitors in a professional and welcoming manner

· Provide excellent customer service to ensure a quality customer experience for patients

· Book, cancel, re-arrange appointments at the reception desk

· Take payments on the day ensuring the correct invoice is raised and processed; accurately logging cash payments

· Deal with patient samples and collections for our Laboratory

· Deal with general enquiries at the desk at Reception in a professional and appropriate manner

· Proactively promote our memberships and services at Reception ensuring new and PAYG patients are aware of our services and membership options and handing out brochures etc.

· Make drinks for patients and clinicians as needed

· Arrange for deliveries to be dealt with as required

· Ensure patients complete new patient registration and GDPR forms

· Add information to patient records paying very careful attention to detail

· Pass prescription requests through to clinicians during Prescription slots

· Ensure the relevant clinician's door plate and Doctor's stamp are in place as they come on duty

· Deploy spillage kits at Reception/in the waiting area as required

· Ensure the Reception desk and waiting areas are kept clean and tidy

· Alert patients to any delays in advance if possible or on arrival; ringing through to the clinician to let them know their next patient is waiting as per the protocol; keeping patients informed regarding any delays

· Stock replenishment at Reception (till rolls/leaflets/business cards/appt cards/imaging forms/patient forms/Membership brochures/Services brochures etc)

· Alert a clinician immediately and offering assistance if a patient appears unwell in the waiting room

· Remain calm and following instructions in the case of an emergency

· Report any safeguarding concerns to the Safeguarding Lead or if they are not on duty to another clinician or the Patient Services Team Leader

· Deal with any paperwork that can be actioned at Reception

Qualifications; skills and experience

· Educational achievement to at least GCSE (or equivalent) including English Language and Maths

· Computer literate, able to use a range of software programmes including Microsoft Word, Excel and Outlook. The ability to learn new IT software quickly (with training)

· Proven experience in a Front of House role

· First Class communication skills

· Excellent organisation, planning and multitasking abilities

· Ability to think laterally and find solutions to problems

· Excellent attention to detail, confident, flexible and reliable

· High degree of confidentiality & integrity

Pay: From £27,000.00 per year

Experience:

Front of House: 2 years (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

customer experience leader jobs in seer green, bkm

Practice Receptionist ( Private GP)

Outbound Sales Advisor

International Future Leadership Programme

Global Project Management Leader

In Home Sales Demonstrator

General Manager - Samsung Experience Store

Supervisor, Customer Service

Sales Support Team Leader

Sales Executive

Assistant Manager

Customer Team Leader

General Manager - Cocktail Bar

Client Engagement Manager

Team Coordinator – Audible Content International

Managment Trainee

Enterprise Customer Experience Manager

Customer Experience Manager, Enterprise

Service Colleague (Express)

VP, Customer Experience & Services

Business Development Representative

I want to receive the latest job alerts for customer experience leader in seer green, bkm

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