Technical support occupations Work, Jobs in Sefton, Msy (with Salaries)

Technical Support Analyst
Allied Bakeries —Liverpool
- Up to £28,000 a year
- Full-time
- Customer service
- Travel
- IT
- Free parking
- Employee assistance programme
Quick apply
Service Support Team Analyst
CGI —Liverpool
- Full-time
- Customer service
- Analysis skills
- Continuous improvement
Quick apply
9d
First Line Technical Support
PHOENIX Medical Supplies Limited —Borough of Halton
- £28,461.32 a year
- Monday to Friday
- Customer service
- Windows
- IT
- Annual leave
- Employee assistance programme
IT Support Analyst
Specialist Holidays Group —Chester
- Full-time
- Azure
- Microsoft Outlook
- Windows
- Free parking
- Health & wellbeing programme
Quick apply
IT Service Desk Analyst
Edge Hill University —Ormskirk
- £28,778 - £31,236 a year
- Full-time
- Customer service
- University
- IT
- Annual leave
- Employee assistance programme
3d
IT Support
CIS Worldwide Ltd —Chester
- £2,000 - £2,500 a month
- Temporary
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
2nd Line IT Engineer
MCS Group —Ormskirk
- £28,500 a year
- Full-time
- Computer networking
- In-person
- Communication skills
- Free parking
- Gym membership
Quick apply
4d
Geospatial Technical Support Manager
KOREC —Liverpool
- Supervising experience
- Organisational skills
- Employee assistance programme
- Employee discount
Trainee Consultant
ITAS —Mold
- £16,000 - £22,000 a month
- Full-time
- SQL
- Analysis skills
- Accounting
IT Support Engineer (1st Line)
Forbes Solicitors —Preston
- Full-time
- Microsoft Outlook
- Windows
- IT
- Annual leave
- Employee discount
2d
1st Line Support Engineer
Hudson Hill Consulting —Runcorn
- Up to £28,000 a year
- Full-time
- Customer service
- Windows
- Microsoft Office
- Free parking
- Health & wellbeing programme
Quick apply
12d
IT Support Technician
The Granite Group —Liverpool
- Up to £31,000 a year
- Full-time
- Hybrid work
- Windows
- Computer networking
- In-person
- Flexible schedule
Quick apply
5d
IT Support Technician
Bright Futures Care —Warrington
- £26,000 - £30,000 a year
- Full-time
- Customer service
- Windows
- No degree
4d
Customer Service Representative
MSite —Liverpool
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Deskside Support Engineer (Liverpool)
Investec —Liverpool
- Azure
- Microsoft Office
- Continuous improvement
IT Desktop Support Engineer
Allied Digital service —Liverpool
- £29,000 a year
- Full-time
- Software troubleshooting
- Windows
- Microsoft Office
Quick apply
11d
IT Support Analyst (On Site)
Infopro Digital Services Limited —Ellesmere Port
- Full-time
- Microsoft Outlook
- Customer service
- Windows
Quick apply
3d
Junior Support Specialist
Booking Experts —Chester
- Hybrid work
- Hospitality
- Communication skills
- Annual leave
11d
ICT Technician (Traineeship)
Wirral Council —Wirral
- £25,649 - £35,412 a year
- Full-time
- Hybrid work
- Customer service
- English
- Mentoring
- Annual leave
- Employee discount
3d
Service Desk Analyst
Weightmans —Liverpool
- Up to £26,230 a year
- Full-time
- Customer service
- Windows
- IT

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Technical Support Analyst

Allied Bakeries -
Liverpool

Quick apply

Job details

Full-time | Fixed term contract
Up to £28,000 a year

Benefits

Free parking
Company pension
Employee assistance programme
Employee discount
Referral programme
On-site parking

Qualifications

Customer service
Software deployment
IT
Communication skills
Active Directory
Intune

Full job description

Overview of role

Location: Liverpool, Merseyside

Salary: up to £28,000pa.
Onsite
Full-time, Fixed Term for 12 Months

Work as part of the Grocery Services Centre (GSC) Technical Services Team providing technical service activities ensuring customer expectations are fully met. Support and engage with local and wider ABF teams to continuously improve the environment to ensure the delivery of a good customer service experience.

Based in a small team dedicated to providing device, technical asset management and licence support along with provision of relevant reporting and administration. The role includes working closely with the Business Technology Services (BTS) team who control our central infrastructure function to managing the service across our supported business units and users and will require occasional travel to sites to provide support.

Occasional site travel required.

.................................................................................................................................................................................................................

We believe in rewarding our employees and providing a supportive work environment. Here’s what you’ll get:

✅ Competitive Benefits Package including:

Competitive Salary
Generous Leave – 25 days holiday + bank holidays
Free Onsite Parking
Employee Assistance Programme
Health Scheme
Pension Scheme
Onsite Shop
Eyecare Vouchers
Employee Referral Scheme
Discounts on groceries, holidays and more.

Key Accountabilities

✔️ Ensure asset management processes are followed and implemented ensuring all audit requirements are met.

✔️ Maintain and report on stock levels to ensure continued good customer service.

✔️ Ensure devices are available and built to SLA thus ensuring good customer service to all supported business units.

✔️ Assist with issues where possible and provide additional liaison with ABF BTS, ultimately acting as the point of escalation if needed to ensure the issues are resolved.

✔️ Ensure management of desktop and infrastructure applications including accurate licensing allocation, installation, and reporting.

✔️ Engage with the relevant teams within Grocery Service Centre and ABF BTS to drive improvements and quality of service.

✔️ Ensure the correct assignment of licences across the device estate and work with the Tech Services Team Lead and IS Finance to ensure correct levels are maintained.

✔️ Work on technical projects to ensure delivery to the required project standards and all allocated tasks are completed as per the specified requirements.

✔️ Continue to support the control structures for IT and ensure best practice standards are being immersed into IT processes.

✔️ Support the approach of ensuring all team members, identify and deliver continuous improvement activities.

The Right Person

✔️ Proven experience in enterprise asset management, including asset lifecycle management, stock control, reconciliation, audit, and compliance.

✔️ Hands-on experience using Microsoft Intune for device provisioning, configuration, policy/application deployment, compliance, and management.

✔️ Working knowledge of Active Directory, including user and group administration, permissions, access management, and account support.

✔️ Strong understanding of IT infrastructure, including hardware, mobile devices, and networking fundamentals.

✔️ Good awareness of ITIL or other best practice IT service management frameworks.

✔️ Strong customer service and stakeholder communication skills.

✔️ Ability to work independently, prioritise workload, and deliver to a high standard.

✔️ Flexible and collaborative approach, with the ability to work effectively across teams and departments.

✔️ Willingness to undertake occasional site travel.

Quick apply

Refine Your Search

technical support occupations jobs in sefton, msy

Technical Support Analyst

Service Support Team Analyst

First Line Technical Support

IT Support Analyst

IT Service Desk Analyst

IT Support

2nd Line IT Engineer

Geospatial Technical Support Manager

Trainee Consultant

IT Support Engineer (1st Line)

1st Line Support Engineer

IT Support Technician

IT Support Technician

Customer Service Representative

Deskside Support Engineer (Liverpool)

IT Desktop Support Engineer

IT Support Analyst (On Site)

Junior Support Specialist

ICT Technician (Traineeship)

Service Desk Analyst

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The Right Person

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