Counter assistant Work, Jobs in Selkirk, Scb (with Salaries)

Pharmacy medicine counter assistant
Hawick health centre pharmacy —Hawick
- £14.05 an hour
- Full-time
- Medication administration
- Customer service
- Patient care
- Employee discount
Quick apply

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Pharmacy medicine counter assistant

Hawick health centre pharmacy
Hawick

Quick apply

Job details

Full-time
£14.05 an hour

Benefits

Company pension
Employee discount

Qualifications

Medication administration
Customer service
Pharmacy technician experience
Patient care
Cash handling
Communication skills

Full job description

Job description

CLOSING DATE 23.6.26

Pharmacy Medicine Counter Assistant

Hawick Health Centre pharmacy (HHCC)

£14.05 per hour

9.00am – 6.00pm Mon – Fri (no Saturdays or Sundays)

No pharmacy experience necessary but experience working with the public is preferable

MEDICINE COUNTER ASSISTANT (MCA) Purpose:

To be the first point of contact for all customers.
To serve customers appropriately and sensitively.
To provide the best possible advice and refer them to the pharmacist if appropriate.

Reports to: Manager/pharmacist

KEY RESPONSIBILITIES :

To ensure that the pharmacy environment is welcoming, clean and professional.
To greet customers in a professional and friendly manner.
To accurately complete financial transactions with customers.
To be working towards or have completed an accredited MCA training course under the guidance of the pharmacist. (counter assistant training course will be provided for the correct candidate)
To respond to symptoms described by customers by following agreed protocols and using your own knowledge and judgement.
To know and understand the main features of stocked lines and the benefits/risks to customers.
To select and recommend suitable products and provide advice on their correct use.
To provide advice on leading a healthy lifestyle.
To refer to the pharmacist and other staff when appropriate.
To receive prescriptions from customers and ensure they reach the dispensary in a timely manner.
To inform the customer of approximate waiting times and to manage their expectations.
To ensure the safe and correct transfer of dispensed items to patients.
To identify medicine related problems or queries and bring these to the attention of the pharmacist.
To answer queries on the supply and availability of medicines, where it is within your competence.
To receive stock in accordance with SOPs.
To ensure the safe and appropriate storage of medicines.
To assist with stock control and the maintenance of reasonable stock levels within the retail environment.
To assist with the engagement of patients onto advanced services such as the minor ailments service and New Medicines Service.
To maintain an up-to-date knowledge of over the counter remedies and minor ailments by reading journals, product information and training resources.
To assist in providing pharmaceutical care to patients by carrying out reasonable duties as determined by the pharmacist
To replace stock using a variety of online ordering websites
To ensure patient confidentiality is maintained in all instances

Personal specification:

Excellent communication and customer service skills.
Excellent team working skills.
A warm, friendly and professional attitude towards customers.
An ability to respond to medical queries in a sensitive and professional manner.
Experience of working in a retail environment (desirable).
Experience of handling money and maintaining finance records (desirable)
Clean, tidy and professional appearance

Job Type: full-time Permanent contract Hours – 40 hours per week

9.00am - 6pm Mon – Fri

Job Type: full-time

Required education:

High school or equivalent

Remuneration

£14.05 per hour

Company pension
Employee discount

Work Location: In person

Application deadline: 23.6.26

Job Type: Full-time

Pay: £14.05 per hour

Benefits:

Company pension
Employee discount

Work Location: In person

Quick apply

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