Phone operator Work, Jobs in Selsey, Wsx (with Salaries)

CCTV Operator - Alarm Receiving Operator - Days & Nights
Qvis Lighting & Security Ltd —Portsmouth
- £28,000 - £29,000 a year
- 12 hour shift
- Customer service
- Communication skills
- Free parking
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Carsa Limited —Southampton
- £28,000 - £60,000 a year
- Full-time
- Sales
- Driving
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
Supervisor
Vestas —Newport
- Full-time
- Engineering
- Leadership
5d

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CCTV Operator - Alarm Receiving Operator - Days & Nights

Qvis Lighting & Security Ltd -
Portsmouth

Apply Now

Job details

Full-time
£28,000 - £29,000 a year

Benefits

Free parking
Cycle to work scheme
Company pension
Company events
On-site parking

Qualifications

Customer service
CCTV
SIA
Communication skills

Full job description

CCTV Operator - Alarm Receiving Operator Days & Nights

Salary £28,000 - £29,000*

Full time 12 hour rotating shift pattern - 08:00 - 20:00 & 20:00 - 08:00

Location:Hilsea Portsmouth

(Full time 4-day shift /4-day shift 4-night shift /4-night shift rotation on a 4 on 4 off shift basis)

Pure Monitoring and is the UK's most Accredited Monitoring Station. With extensive experience within the security and CCTV industry, we've been offering CCTV and Alarm monitoring since 2014. Our clients receive the best service and attention to detail, independently verified each year by the highest UK security regulatory bodies. We're looking for qualified individuals to join the team at our monitoring centre in Hilsea, Portsmouth.

The Role: CCTV Operator -Alarm Receiving Operator - Days & Nights

As an Alarm Receiving Operator you will be responsible for answering incoming phone calls to the alarm receiving centre, monitoring customer alarms, CCTV and communicating with customer key contacts regarding their alarms.

Key Responsibilities: CCTV Operator - Alarm Receiving Operator - Days & Nights

Alarm handling and CCTV Operating on our bespoke software
PC data entry and basic administration duties
Edit and handle customer records
Follow procedures methodically and uphold excellent standards
Deal with customer requests via telephone and email in a professional nature
Monitor all systems within the control room in an efficient manner, ensuring that all work is undertaken in compliance with the operating procedures, legislation, and the codes of practice.
Liaise with Police, other agencies, and designated employees to coordinate the appropriate emergency response by risk assessment and adherence to company procedures.
Provide routine system support to all clients i.e. system testing, administering alarm configurations
Participate in departmental administrative duties when needed
Report all events and actions taken in a clear, legible, and accurate written format
Provide a courteous telephone answering service and deal efficiently with all enquiries
Ensure smooth handovers between operators

Your Skills and Experience: CCTV Operator - Alarm Receiving Operator - Days & Nights

Clear, effective communication and strong interpersonal skills
Good organisation and efficiency with the ability to multi-task
Exceptional concentration, good attention to detail and possess excellent customer service skills
Professional with the ability to work under pressure and remain calm, using good judgemental skills
SIA CCTV Licence is an advantage, but not essential
Full Training will be given - *completion of training modules can be achieved within 6 months

Benefits:

Free onsite parking
Company Pension scheme
Cycle Scheme
20 Days holiday
Birthday Vouchers
Company Events

To submit your CV for the CCTV - ARC Operator opportunity, please press Apply now and await further instructions

Apply Now

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phone operator jobs in selsey, wsx

CCTV Operator - Alarm Receiving Operator - Days & Nights

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