Customer service representative Work, Jobs in Settle, Nyk (with Salaries)

Customer Service Advisor (Part time 21 hours)
Ascentis —Lancaster
- £13,879.80 a year
- Part-time
- Hybrid work
- Microsoft Outlook
- Customer service
- English
- Free parking
- Annual leave
7d
Customer Care & Service Coordinator (Customer Support)
Envirovent —Saltaire
- £25,000 - £28,000 a year
- Full-time
- Customer service
- Maintenance
- English
- Free parking
- Annual leave
Quick apply
Customer Service Advisor - Mobile
Giacom —Nelson
- £26,250 a year
- Customer service
- IT
- Communication skills
- Annual leave
Quick apply
Customer Service Team Leader
William Hill —Burnley
- £27,941.96 a year
- Full-time
- Customer service
- Supervising experience
- Employee discount
6d
Customer Service Representative
William Hill —Morecambe
- £12.75 an hour
- Part-time
- Customer service
- Employee discount
One Stop - Customer Service Assistant
One Stop —Colne
- £12.81 an hour
- Full-time
20h
Customer Service Advisor
Giacom —Nelson
- £26,250 a year
- Customer service
- IT
- Communication skills
- Annual leave
Quick apply
Customer Service Advisor - Billing
Giacom —Nelson
- £26,250 a year
- Weekend availability
- Microsoft Excel
- Customer service
- IT
- Annual leave
Quick apply
Client Support Representative
SS&C Technologies —Burnley
- Full-time
- Microsoft Word
- Microsoft Excel
- Financial services
- Free parking
- Employee discount
Customer Service Assistant
Nisa Local —Morecambe
- From £13 an hour
- Overtime
- Bilingual
- Merchandising
- English
- Employee discount
Quick apply
Carer/Support Worker (Female only, client request)
Complex Case Management Ltd —Garstang
- £13.50 - £14.50 an hour
- Part-time
- Care experience
- In-person
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
5d

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Customer Service Advisor (Part time 21 hours)

Ascentis
Lancaster

Apply Now

Job details

Permanent | Part-time | Full-time
£13,879.80 a year
7 days ago

Benefits

Free parking
Cycle to work scheme
Annual leave
Company pension
Tech scheme
Discounted gym membership
Life insurance
Sick pay

Qualifications

Microsoft Outlook
Customer service
English
IT
Communication skills

Full job description

Starting Salary: £13,879.80 (based on full-time equivalent of £23,133 per annum)

Job Type: Permanent, Part-Time

Working pattern: 21 hours per week in our Head Office in Lancaster. Hours for this role may be worked between 8.00am – 5.00pm and flexible working patterns and options will be considered.

Where would you fit in?

We are looking for an enthusiastic individual with excellent communication skills to provide outstanding customer service.

In your role as Customer Service Advisor, you will be working within International Dyslexia Learning Solutions for Ascentis and will provide exceptional customer service throughout the customer journey. Undertaking various types of activity to make positive contact with all customers supporting them with their questions and queries.

In order to succeed as a Customer Service Advisor you will:

Provide exceptional customer service to ensure the renewal of product licences in order to hit the customer retention target.
Maintain and build relationships with existing customers.
Provide ongoing advice and guidance to our customers on products and services with a view to increasing provision across the current customer base.
Deal with incoming enquiries and coordinate client meetings as requested
Ability to organise and prioritise.

The full Job Description can be found by clicking here.

So, what are you waiting for?

If you like the sound of the role and the organisation, and you think the below attributes describe you well, then we would love to hear from you. Are you:

Able to achieve agreed targets and to work to deadlines.
Excellent at verbal and written communication skills.
Motivated, flexible and willing to go the extra mile.
Competent in the application and operation of ICT, for database operations, Outlook, Excel & Word
Positive with a ‘can-do’ attitude

Further information

Closing date: Sunday, 2 August 2026

If you have any questions or would like to discuss this opportunity further, please contact Rozanne Brayshaw, Customer Experience Manager at [email protected].

We reserve the right to close the job vacancy early if we find an appointable candidate or receive a high volume of applicants.

This job does not meet the eligibility requirements to qualify for visa sponsorship.

About us

We are proud to be one of the UK’s leading educational charity groups, encompassing an awarding organisation, a provider of dyslexia intervention software. Our enthusiastic people bring genuine passion and natural energy to everything that they do and through their infectious energy they transform the lives of thousands of people each year through the power of education. It has never been a more exciting time to join Ascentis as we continue our journey of growth across the UK and overseas.

We are market leading in the education sector and the specialist areas we operate within, maintaining the #1 provision for ESOL (English for Speakers of Other Languages) in the UK as well as being a leading Access Validating Agency. We are based in Lancaster but we have a national reach, with a significant customer base in London. We have recently secured two major achievements, winning the Innovation of the Year and Awarding Organisation of the Year at the 2024 Federation of Awarding Bodies awards.

In addition to working with Colleges, Training Providers and Local Education Authorities, Ascentis also operates within the Primary and Secondary school sector in the UK and International schools, using our specialist IDL software that provides multi-sensory programmes in literacy, numeracy and phonics. Today the software is used by thousands of children across the world.

Ascentis is made up of brilliant people, unique in terms of background, personality, characteristics, experience and skill. We value our people for the differences they bring to the table and believe this diversity is powerful. We are an equal opportunities employer, and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.

To find out what our employees have to say about working at Ascentis watch the video found here.

Benefits

25 days annual leave plus 8 public holidays, birthday day off, closure days gifted during the Christmas period, increased annual leave with long service and an Annual Leave Purchase Scheme (up to a maximum of 43 days)
Competitive pension benefits, including a salary sacrifice scheme
Access to Informal Flexibility, allowing you to flex your working times and location where viable
Incremental service benefits as a family-friendly employer, including enhanced Maternity, Neonatal, Paternity, Shared Parental, Adoption Leave and Pay, Sick Pay, Life Insurance, and Paid Compassionate Leave
Access to state-of-the-art office and break facilities, such as bean-to-cup coffee machine, vending machine, pool table, Xbox, outdoor seating, dressing room (with access to hair dryers, straighteners, airers, shower facilities), Harry Potter reading room, employee library and more
Free parking, locked bike storage shed
Access to car electric charging points (charges payable by employee)
Tailored learning and development opportunities
Cycle to Work Scheme
Home and Tech Scheme
Discounted gym membership at 3-1-5 Health Club
24-hour employee helpline and a proactive focus on wellbeing
Aviva DigiCare+ health app with access to virtual GP appointments, annual health check and more
Reward and recognition scheme, regular team building and communication activities

Do you like the sound of Ascentis, but think your skills might suit another role?

We also have other vacancies available. Take a look at our website for more! www.ascentis.co.uk/jobs

Apply Now

Refine Your Search

customer service representative jobs in settle, nyk

Customer Service Advisor (Part time 21 hours)

Customer Care & Service Coordinator (Customer Support)

Customer Service Advisor - Mobile

Customer Service Team Leader