Aftersales manager Work, Jobs in Sevenoaks, Ken (with Salaries)

Aftersales Excellence Coach (Southern England)
MSX International —Royal Tunbridge Wells
- Up to £45,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Travel
- Communication skills
- Annual leave
Quick apply
8d
Client Experience Manager
Hermès Paris —London
- Full-time
- Hybrid work
- Hospitality
- Management
- Sales
Service Advisor
Vertu Motors —London
- £35,000 - £40,000 a year
- Full-time
- Communication skills
- Employee discount
Quick apply
Service Manager
Hedin Automotive —London
- £41,615 a year
- Monday to Friday
- Customer service
- Leadership
- Communication skills
General Manager
Marshall Motor Group —Royal Tunbridge Wells
- Monday to Friday
- Annual leave
- Employee discount
Quick apply
4d
Senior Service Advisor
Rossetts Commercials —Crawley
- £34,750 - £38,028 a year
- Full-time
- Customer service
- In-person
- Commercial driving
- Profit sharing
- Employee assistance programme
Quick apply
Buyer Accounts Manager
Bonhams —London
- Full-time
- Microsoft Word
- Microsoft Excel
- Word processing
9d
Aftersales Supervisor
Brayley —Thurrock
- Full-time
- Referral programme
Quick apply
Assistant Aftersales Manager
TrustFord —Epsom
- From £16.64 an hour
- Hotel
- Leadership
- Annual leave
- Employee discount
Quick apply
Operations Manager, Heathrow
Chanel —London
- Full-time
- Management
- Microsoft Office
- Employee assistance programme
- Employee discount
Customer Service & Sales Advisor
Stellantis &You —Croydon
- Up to £60,000 a year
- Weekend availability
- Customer service
- In-person
- Retail sales
- Store discount
- Health & wellbeing programme
Quick apply
3d
Dealerpoint Manager - London South
Volvo Group —Croydon
- Management
- Leadership
- Communication skills
- Annual leave
4d
Sales Progressor
Hedin Automotive London Ltd —Dartford
- £29,858.40 a year
- Sales
- Microsoft Office
- Driving
- Annual leave
- Employee assistance programme
Department Manager
Giorgio Armani —London
- Full-time
- Management
- Sales
- Customer service
- Employee assistance programme
- Employee discount
Quick apply
Service Advisor
Lookers —London
- £32,000 - £38,000 a year
- Full-time
- Customer service
- Communication skills
- Annual leave
Quick apply
CX Researcher (Customer Journey)
VML/WPPEnterprise Solutions —London
- AWS
- Financial services
- Communication skills
Quick apply
18h
Sales Associate
Belstaff —London
Quick apply
Jewellery Specialist
Annoushka Fine Jewellery —London
- Weekend availability
- Sales
Aftersales Advisor - Gillingham Ford
Allen Motor Group —Gillingham
- £30,000 - £33,500 a year
- Full-time
- Customer service
- Administrative experience
- Driving
- Employee discount
- Referral programme
9d
Service Team Leader
Rygor Auto —London
- £35,000 - £37,000 a year
- Full-time
- Communication skills
- Time management
- Health & wellbeing programme
- Annual leave
13h

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Aftersales Excellence Coach (Southern England)

MSX International -
Royal Tunbridge Wells

Quick apply

Job details

Full-time
Up to £45,000 a year
8 days ago

Benefits

Annual leave
Company pension

Qualifications

Driving Licence
Analysis skills
Root cause analysis
Communication skills

Full job description

Company Description

MSX International Group is the leading global provider of outsourced business solutions for the automotive industry making business in more than 80 countries. MSXI’s deep industry expertise combined with advanced data analytics and custom software solutions improve the performance of automotive dealership networks by increasing revenue, reducing cost, and enhancing customer satisfaction.

Job Description

MSX International is looking for a high-performing Aftersales Coach, to support our client’s dealerships improvement in the UK. Majority of the work is South of England.

The Role

To work with Aftersales businesses within the Audi UK Network to support improvements across several key performance indicators.

The Aftersales Excellence Coach will:

Deliver improvements in Aftersales Key Performance Indicators
Engage and work with Managers and Aftersales Teams to root cause areas of underperformance, agree action plans and coach improved techniques in:
- Customer Satisfaction
- Customer preparation and Technical Pre Plan
- EVHC
- Workshop Productivity
- Team working and communication.
- Process improvement and quality management.
- Quality control processes and analysis
- Facilitating sustainable solutions and continuous improvement
Ensure service levels are delivered by consistently applying the coaching structure, using agreed analysis tools and presenting a professional image.
Build a close working relationship with Audi UK Area Teams

Qualifications

About you

This is an excellent opportunity for an individual with great interpersonal and analytical skills. Our ideal Aftersales Excellence Coach has a friendly personality, as well as:

Automotive aftersales experience of minimum 3-5 years
Good knowledge of business KPI data and the ability to analyse and identify opportunities.
Experience of aftersales process implementation
Flexible approach to work –self-sufficient and ability to adapt.
Be an effective communicator.
Ability to prioritise workload to deliver agreed contracted days.
Accurate and timely Administration
- Visit Reports and SMART Actions
- MSXI – Activity tracking, Expenses, Mileage
Consistent use of agreed analysis tools – to aid root cause analysis and objective feedback to client.
Be prepared to travel including overnight stays (Business expenses are covered for travel) – valid UK driving license is required.

Additional Information

Working pattern and location

40 hours per week
Monday - Friday
Field-based, hybrid working with Quarterly National Team Meetings
Location: To cover South of UK
Manage own time - expect overnight away from home

What’s in it for you?

When you join our team, you become part of the MSX International family. It’s more than a job – it is the opportunity to build a career, make a difference, and be part of an exciting industry.

At MSX, our employees are the force behind our success. We are dedicated to empowering and encouraging our people and offer flexible working methods to suit all. We are a Disability Confident Committed organisation who takes pride in our diverse workforce.

In joining MSX, you can enjoy:

Up to £45,000 per year pro rata
Company Car
Company Credit Card
Fuel Card
25 days annual leave (plus Bank Holidays) pro rata
Pension Plan
Cash back health care scheme
Potential to progress within the company, with global opportunities updated regularly

You can learn more about MSX International on our website: www.msxi.com

About MSX:

With over 5,000 employees based in more than 80 countries across the globe, our teams provide industry leading expertise that spans:

Consumer Engagement
Parts, Accessories & Service Performance
Actionable Insights
Diagnostics & Repair Enhancement
Warranty and Repair Efficiency
Technical Information
Learning Solutions
Sales Performance

Building trust since 1931, our proven track record means that we now partner with almost every car manufacturer on the market.

The MSXI Purpose

To empower Movers and Makers to thrive in our ever-changing world

The MSXI Mission

To harness our expertise in mobility, the creativity of our global teams, and the power of technology, to craft tailored and innovative solutions

The MSXI Vision

To enhance every journey in the world of mobility

MSX is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, neurodiversity or other personal characteristics and backgrounds, age, sexual orientation, gender reassignment, religion or belief, or marital and parental status. As users of the Disability Confident scheme, we interview all disabled applicants who meet the minimum criteria for the vacancy.

Quick apply

Refine Your Search

aftersales manager jobs in sevenoaks, ken

Aftersales Excellence Coach (Southern England)

Client Experience Manager

Service Advisor

Service Manager

General Manager

Senior Service Advisor

Buyer Accounts Manager

Aftersales Supervisor

Assistant Aftersales Manager

Operations Manager, Heathrow

Customer Service & Sales Advisor

Dealerpoint Manager - London South

Sales Progressor

Department Manager

Service Advisor

CX Researcher (Customer Journey)

Sales Associate

Jewellery Specialist

Aftersales Advisor - Gillingham Ford

Service Team Leader

I want to receive the latest job alerts for aftersales manager in sevenoaks, ken

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