Service leader Work, Jobs in Severn Beach, Gls (with Salaries)

Customer Service Team Leader
Stellantis Financial Services —Cardiff
- £32,000 - £36,000 a year
- Full-time
- Hybrid work
- Management
- Communication skills
- Free parking
- Store discount
Quick apply
2d
Customer Service Team Leader
Ecotricity —Stroud
- £31,000 - £35,000 a year
- Full-time
- Hybrid work
- Management
- Customer service
- English
- Free parking
- Employee discount
Quick apply
12d
Head of operations
Sense —Tongwynlais
- £67,958 a year
- Full-time
- Communication skills
Repairs Team Leader
Willow Tree Housing Partnership —Axbridge
- £41,778 a year
- Full-time
- Customer service
- Maintenance
- English
- Annual leave
- Work from home
Quick apply
9d
Team Leader
GXO Logistics —Bristol
- £35,000 - £40,000 a year
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee assistance programme
Safety, Quality & Compliance Team Leader
Willow Tree Housing Partnership —Axbridge
- £41,778 a year
- Full-time
- English
- In-person
- Communication skills
- Annual leave
- Work from home
Quick apply
9d
Youth Key Worker
Safe Haven Group - Supported Accommodation —Caldicot
- £12.90 an hour
- Overtime
- Childcare
- Working with children
- Driving
- Annual leave
- Employee assistance programme
Quick apply
1d
Team Leader - Reablement Service
Bristol City Council —Bristol
- £42,839 - £46,142 a year
- Hybrid work
- Management
- Leadership
- Communication skills
- Annual leave
- Flexitime
4d
Head of People Services
Welsh Ambulance Service University NHS Trust —Cwmbran
- £67,583 - £78,530 a year
- Full-time
- English
- Leadership
11d
Shift Manager
Domino's —Chepstow
- £13 an hour
- Weekend availability
- Supervising experience
- Leadership
- Communication skills
- Annual leave
- Employee discount
10d
Head of Business Operations
IntNet Group Business Solutions Ltd —Cardiff
- £4,800 - £8,300 a month
- Full-time
- Management
- Customer service
- Supervising experience
- Flexitime
Quick apply
7h
Pre-School Room Leader - Woodland House (Qualified)
Archfield House Nursery —Clifton
- £34,112 - £35,984 a year
- Full-time
- Childcare
- Preschool
- In-person
- Free parking
- Profit sharing
Quick apply
5d
Customer Service Team Leader
Ayvens —Bristol
- £32,000 - £38,000 a year
- Full-time
- Management
- Microsoft Office
- Organisational skills
- Free parking
- Annual leave
Line Leader
IPS —Bristol
- £33,437.64 a year
- Full-time
- Continuous improvement
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Positive Behaviour Support (PBS) Assistant
Freeways —Bristol
- £15.25 an hour
- Part-time
- English
- In-person
- Care plans
- Annual leave
- Employee assistance programme
Quick apply
Chief Operating Officer (Hospitality)
Catal Kaya Hospitality Group —Cardiff
- £6,200 - £14,300 a month
- Full-time
- Hospitality
- Management
- Supervising experience
- Health & wellbeing programme
Quick apply
13d
Head of Customer Service
Ecotricity —Stroud
- Full-time
- Hybrid work
- Customer service
- Leadership
- Free parking
- Employee discount
Quick apply
4d
On Call Support Officer £14.82ph
Aspirations Support —Bristol
- Up to £14.82 an hour
- Part-time
- Supervising experience
- In-person
- Care plans
Quick apply
Executive Assistant
International Baccalaureate —Cardiff
- £35,000 - £40,000 a year
- Full-time
- Hybrid work
23h
Inventory Specialist
GXO Logistics —Bristol
- £39,100 a year
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme

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service leader jobs near severn beach, gls

Customer Service Team Leader

Stellantis Financial Services -
Cardiff

Quick apply

Job details

Permanent | Full-time
£32,000 - £36,000 a year
2 days ago

Benefits

Free parking
Casual dress
Store discount
Company car
Private dental insurance
Company pension
Work from home
Private medical insurance
Employee discount
Paid volunteer time
Bereavement leave
Enhanced paternity leave
Referral programme
On-site parking

Qualifications

Management
Operations management
GCSE
Business processes
Performance management
Communication skills

Full job description

Are you a confident leader with a passion for delivering outstanding customer service and developing high-performing teams?

We’re looking for a Customer Services Team Leader to join our Operations team. In this role, you’ll lead, motivate, and support a team of customer service professionals, ensuring service excellence while driving performance and continuous improvement.

What you’ll be doing

As a Customer Services Team Leader, you will take ownership of a team and be accountable for the following responsibilities:

· Manage and motivate your team members to achieve departmental and organisational goals.

· Monitor performance, conduct regular reviews, and identify development and training needs.

· Act as a point of escalation for complex customer queries, complaints, and feedback.

· Analyse processes and identify opportunities to improve call handling and administration efficiency.

· Lead by example and promote a positive, high-performance team culture.

· Review customer survey feedback and deliver timely, effective resolutions.

· Organise and delegate daily workloads to meet SLAs.

· Support operational continuity, including covering for the Contact Centre Manager when needed.

· Maintain compliance with internal policies and relevant regulatory requirements.

Who we’re looking for

This role is ideal for someone who is people-focused, driven, and thrives in a fast-paced environment. You’ll need:

· Previous experience in a team leader or management role, ideally in a customer service or operations environment (desirable).

· Strong communication and interpersonal skills, with the ability to influence and engage at all levels.

· Experience in performance management, coaching, and developing a team.

· The ability to prioritise, multitask, and manage competing demands effectively.

· A proactive, results-driven mindset with strong problem-solving abilities.

· Confidence in handling escalated customer issues and complaints.

· GCSE-level (or equivalent) Maths and English.

Why join us?

· Take the next step in your leadership career in a dynamic, customer-focused environment.

· Play a key role, shape team performance and deliver exceptional service.

· Gain valuable experience in operations management and process improvement.

· Be part of a collaborative and supportive team with clear progression opportunities.

Ready to apply? If you’re ready to take the next step in your career and thrive in a fast-paced, customer-focused environment, we’d love to hear from you.

People are the driving force of our business; we want to work with the best to continue to be amazing. We have a range of opportunities within this role and the wider business to help you grow. From our Diversity Squad, Women of Stellantis Network, Employee Forum or becoming an Engagement Champion in your department, there is something for everyone to get involved with and help shape our company.

Want more information? You can view the full job description below or contact our Talent Acquisition team ([email protected]) if you have any questions.

If this sounds like the right move for you, apply today!

Pay: £32,000.00-£36,000.00 per year

Benefits:

Bereavement leave
Casual dress
Company car
Company pension
Employee discount
Enhanced paternity leave
Free parking
On-site parking
Paid volunteer time
Private dental insurance
Private medical insurance
Referral programme
Store discount
Work from home

Work Location: Hybrid remote in Cardiff (Cardiff, Cardiff)

Quick apply

Refine Your Search

service leader jobs in severn beach, gls

Customer Service Team Leader

Customer Service Team Leader

Head of operations

Repairs Team Leader

Team Leader

Safety, Quality & Compliance Team Leader

Youth Key Worker

Team Leader - Reablement Service

Head of People Services

Shift Manager

Head of Business Operations

Pre-School Room Leader - Woodland House (Qualified)

Customer Service Team Leader

Line Leader

Positive Behaviour Support (PBS) Assistant

Chief Operating Officer (Hospitality)

Head of Customer Service

On Call Support Officer £14.82ph

Executive Assistant

Inventory Specialist

I want to receive the latest job alerts for service leader in severn beach, gls

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